In the business world, tough decisions are always present and managers are typically the ones that have to make them. When making decisions, managers have to keep their consumers in mind. Not only should they remember their consumers, but they should also consider both the micro and macro components of their decisions because something that may be good for the business and/or the market may have a negative effect on their consumers, and vice versa. In our first case, McDonalds “Seniors” Restaurant, we are able to evaluate and access several aspects of decision making in terms of a manager. In the McDonald’s “Seniors” Restaurant case, we are introduced to the manager Lisa Aham who is facing a tough decision at her highly senior populated location. Since her McDonald’s restaurant is located in a city where seniors are prevalent, she has encountered a unique dilemma. Her location is filled with seniors in the mornings and their visits last for hours on end, sometimes as long as four hours. She fears that because of this, her McDonald’s will gain the reputation of an old people’s restaurant and as a result it will turn away her younger clientele. Another factor that worries her, is the potential for overcrowding at her location causing an interruption in regular business. She believes that if there is too much of a crowd, people may think that the speed of service is low and opt to visit a competing fast food restaurant that actually has speedy service. However, she has also
Senior Management of PepsiCo is evaluating the potential acquisition of two companies – Carts of Colorado and California Pizza Kitchen – in order to expand the company’s restaurant business. If indeed PepsiCo decides to pursue the acquisition of one or both, they must decide how to align each of these business units in its historically decentralized management approach and how to forge relationships between the acquired business units and existing business units. In their evaluation, Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired business units, but must
The way that Burger King and other fast food restaurant chains do business and markets their products to consumers is due to the change in our society to where the consumer wants the biggest, fastest, and best product they can get for their money. This change in society can be attributed to a process known as McDonaldization. Although McDonaldization can be applied to many other parts of our society, this paper will focus on its impact on Burger King and Taco Bell restaurants. My belief is that the process of McDonaldization has lead our generations toward a more a much more efficient lifestyle, with much less quality. From my observations and studies of these fast food resturants, several themes have become
About everyone at some age, at some point or another, and in some country has gotten a sample of American's symbol for fast food through the golden arches of McDonald's. This report will attempt to analyze the external and internal sectors that affect the company's success. The external analysis will provide opportunities and threats while the internal analysis will show indicators of strength and weakness. It will then follow up with critical issues, strategic alternatives, recommendations and implementation. The case studied is found in Appendix 2 of Mary Coulter's "Strategic Management in Action" book.
The McDonald’s “Speedee Service System” launched in 1948 and made meals terribly cheap and fast. In Fast Food Nation, Eric Schlosser wrote, “The McDonald brothers’ Speedee Service System revolutionized the restaurant business… as word spread about the low prices and good hamburgers.” (20) For the first time, working-class families could afford to buy their children restaurant food. Customers were purchasing their “Pure Beef Hamburger” for 15 cents, and “Tempting Cheeseburger” for 20 cents.
On Friday, October 13, at around 11:00 pm, RA Gabriella McDonald and RA Tyler Shaw were writing an incident report for a violation of quiet hours in room 216. While entering the names of the Otterbein students, they noticed that neither Resident Isabel Sentle nor Resident Sydney Young were present at the time of the incident. RA McDonald and RA Shaw contacted SHD Steve Palombo, who informed them that the two residents would need to be documented as well, despite not being present. RA McDonald went upstairs to see if they were in the room yet and to explain the situation, but the room was empty when she arrived. She slipped the red cards underneath the door. While writing the incident report, Resident Sentle stopped by the RA office to ask RAs
In the 2010 census, the United States population of seniors, or those over the age of 65 was 35 million. This number is expected to grow to 70 million by the year 2030. With children moving far away from their parents, providing assistance may be difficult, which is why senior care franchises are one of the best business investment opportunities right now.
McDonald’s has been in business since 1955. Through many years of great strategic and financial planning, it has become one of the most successful food chains in the world. In order to continue its great success, McDonald’s must continue to adapt to change. In this paper we will discuss the strategic and financial planning that would be necessary to keep McDonald’s on top of the food chain.
McDonaldization effects all aspects of today’s society—even the venues we often overlook. Two examples of some commonly overlooked McDonaldized venues are the Kimmel Center and the Hard Rock Cafe. Both of these venues emphasize the McDonald elements of success according to George Ritzer: efficiency, Calculability, predictability, and control. (14, Ritzer). Although these places may feel like a luxurious break from the everyday fast food trip, they are not all that much different.
In the third quarter of 2014 McDonalds had a 30% reduction in earning. Analysis believes that the drop in sales was a result of the mistrust millennials had towards the fast food industry (Jankowska,2015). The change in demand has influenced the fast food industry to developed new menu items and to create new strategies to change the consumers' perception.
In order to clearly understand the bigger picture of why the restaurant scene was not very diverse, I had to look back in history to not so long ago when times were very different. Studying historical particularism allowed me to do so and therefore further my understanding of what the underlying problems may be. Historically, the town was not very accepting of social diversity and therefore the citizens are acting similarly to how they were raised and implementing their recursive actions. This plays a big part on the social constructionism in the area which explains how certain restaurants were perceived. An example of this from the article was the 40-60 rule in which no more than forty percent of the people in the restaurant
The McDonaldization theory defines the process of which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as the rest of the world (Ritzer 1). Within McDonaldization there are five different concepts embedded into this theory, which are efficiency, calculability, predictability, control and lastly irrationality of rationality. These concepts are not just used in fast-food restaurants, but are becoming more
The organisation I have chosen to examine from an operations management and decision making standpoint is McDonald’s, a worldwide chain of fast food restaurants, which are run either by a franchise, an affiliate or by the corporation itself. There are over 31,000 branches of McDonald’s worldwide1. It is estimated these restaurants serve a collective 47 million customers daily2. The restaurants mainly sell customers traditional fast food fare such as burgers, cheeseburgers, French fries, fizzy drinks and milkshakes, in addition to breakfast, dessert items and (in response to growing health concerns in the consumer marketplace) healthier items such as salads and
In 1954 Ray Kroc became the first franchisee appointed by Mac and Dick McDonald in San
There is a more rapid pace at McDonald’s. Here customers have the option of driving through or dining in. The customers walk up to the counter and give their order. The food should be ready in the next two minutes. However, if the counter person gets the order wrong, the customers may have to wait longer. If the customer goes through the drive-thru, they drive up and say their order into a box operated by a person they don’t see. Next they drive around to the little window, the casher takes their money. The customer then drives to the next window
• What measures could Burger King do to dethrone McDonald’s as well as hold off the challenge of a number of other chains that were growing in size and competitive power?