UPS Strategic Plan Analysis
History of UPS
UPS is the world's largest package delivery company and is headquartered in Atlanta, Georgia. The company was started in 1907 by James (Jim) Casey at the age of nineteen. Jim Casey borrowed $100 from a friend and started the American Messenger Company in Seattle, Washington. Despite stiff competition, the company did well because of Jim's strict policies: customer courtesy, reliability, round-the-clock service, and low rates. He used the slogan: "Best