Assignment Questions On The Law

Before Ian McLeod landed at Coles head office in May 2008, Coles had a poor performance because of broad factors. There are 7 elements in cultural web that might explain the roots of the problems in Coles. The first element in culture web is rites and routines. Coles management had unfavorable culture, which is bureaucracy. This bureaucracy is interrupt communication between head office and stores because there are substantial gap between them, so that many brilliant ideas and initiatives from store employees do not reach the top management desk. Poor customer service is also their main problem at that time. For example, there is no help desk at the store, which is very important for customers who confuse to find specific items. Thus, Excessive queuing times also quite annoying because it is very uncomfortable for the customers. This problem is occur because of many checkout machines are broken or simply because the store had only small number of checkout machine or cashiers. Lastly, poor training programs for managers an employees are is the important factor why the employees seem less passionate and excited. First thing that Ian McLeod doing at his arrival is removing ‘head office” mindset and change it to ‘store support centre” term and improving communication pattern between head office and shop fronts, so that, Coles becomes

There was a major change for Australian Consumer Law. Within this paper, the differences on the old and the new system will be discussed further.

1) Since the injured plaintiff was not wearing a seatbelt, why is Ford being sued for failing to test the seatbelt sleeve?

Coles Myer Limited (CML) and Woolworths Limited (WOW) are two major Australian companies with extensive retail interest and listed on the Australian Stock Exchange. They are Australian public companies which operate a number of retail chains.

First is the Consumer Act, their first right is to apply and know the consumer rights, because misleading trade practices is prohibited by the Act which is against the unfair or a fraudulent business

Coles claims and advertises that its bread is ‘baked today, sold today’ and ‘freshly baked in-store’. It was found that the bread was not, in fact, baked in Australia, but partially baked months earlier in overseas factories. Coles accepted a guilty verdict and claimed that new packaging was already being produced. Coles could face fines of up to $1.1 million per breach. This demonstrates how effective the ACCC is in enforcing the ACL but penalties may not be harsher enough. For a large business, like Coles, $1.1 million is not that much of a penalty compared to the profits it makes.

In this task, Customer of Legislation, I will discuss the five main acts of parliament that the legislations are made for the business. The legislation is a law, which there are five for businesses, which everyone must follow the law, however, the ideas of Laws in a business are made by the government to make sure customers of a business are protected from a business by the five Acts of Parliament. These Laws of parliament will make sure the Business follows the rules for customer’s protection purposes. However, if they don’t follow the rules, the customers could be harmed; the businesses must be honest to customers; the business must not take advantage of customers.

Coles also defines the maximum and the minimum number of product brands to sell on their shelves. If the number

This Act protects consumers from misleading descriptions which the business has said about their products and services. It would be a criminal offence if the business trader was to:

Cole is an Australian supermarket with large influence and market share in the country. In addition, the company contributes significantly to the nation’s economy. In essence, the company has acquired more than 30% of the market share of the supermarket industry in this nation. Specifically, the company’sproduct line consists of daily products, grocery, meat, deli, fresh produce, bake house, cigarettes, liquor, apparel, general merchandize and over head products. Notably Cole has a culture of low price as its marketing strategy of attracting and retaining customers.

Introduced on 1 January 2011, Australian Consumer Law (ACL) is a single, Australia-wide law that governs and protects fair trading practices. ACL is a sub-section of the Competition and Consumer Act 2010 and is administered and enforced by the Australian Competition and Consumer Commission (ACCC) and the Queensland Office of Fair Trading (OFT).

Coles thrive to make itself a better shopping and working place, therefore they lay stress on achieving the goal i.e.

The law of unfair terms in consumer contracts have experienced changes over the years, the most significant of which was the Consumer Rights Act which came into effect on October 1st 2015. However, before the Consumer Rights Act 2015 (CRA 2015), unfair terms in consumer contracts were covered under two pieces of legislation; the Unfair Contract Terms Act 1977(UCTA 1977) and the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCR 1999) . The UCTA 1977 and UTCCR 1999 provided liability for transactions occurring in the course of a business as well as business and consumer contracts. Both UCTA 1977 and UTCCR 1999 provided protection for consumers from terms in a contract so as to prevent them from being at a disadvantage for not read contractual terms and conditions. The UCTA 1977 defined a consumer under s.12 (1) (a); as a party dealing not in the course of a business and not holding himself to do so; while in s12 (1) (b) the other party is acting in the course of a business. The UTCCR’s definition was very narrow, Regulation 3 stated that a consumer must be a natural person that is not a legal person e.g. a company who contracts outside his business.

4. Product Variety: It’s not a ‘Super’ market with a suitable range of products to choose from, Coles & Woolworths prove they’re super indeed with 5 stars each for product variety. IGA with 4 stars while Aldi received 3.

The Cunningham’s objective of their research was to determine how many individuals in various sectors of society know about the consumer protection laws and their rights as consumers. These were included, but not limited to false advertising, false retail advertising, credit regulations, credit cards, labeling, truth in lending and deceptive retail practices. These authors view the consumer relatively weak due to a lack of knowledge. They also feel the low incomes are no match for the sophisticated marketer. There these authors are interested in equity. The most important implication derives from the lack of information demonstrated by all income segments of the consumer sample. This situation suggests that what is needed is not more and tougher laws, but rather more information made available to ore individuals concerning their rights as consumers. The present research has demonstrated that one other variable is important: with the exception of a few areas of the law, both consumers and attorneys know very little about their rights as consumers. This was particularly true in areas such as door-door selling, false or deceptive advertising, false or deceptive retail practices. More and better information concerning consumers’ rights must be provided to individuals of all