Automated Bus Stations, Amtrak 's Quik Track Self Service Ticketing Kiosk

In the future, Mid Valley Megamall have planning to improve their information technology system. The objective for improve the system is to solve the parking payment system's problem. First problem is there have many shoppers during weekend, they need wait in line for pay parking fees, this will waste time of shoppers. Second problem is sometime the parking payment kiosk are down such as the kiosk can't accept old banknotes and coin, didn't give receipt back to shoppers and not enough balance can give back to shoppers. To avoid these kind of problem, Mid Valley Megamall are plan to create a app that can pay parking fees through phone by credit card for convenient shoppers and enhance their parking payment system. Besides that, shopper

The literature below is a research about self-checkout machine in Tesco supermarkets, and it aims at answering; the reasons that Tesco has changed, importance of self checkout systems in Tesco and challenges faced by the self checkout systems. TESCO is a chain of supermarkets stores originally from the U.K; they have expanded rapidly over the past few years. These stores are of general merchandise that carries everything from clothing, deckchairs, groceries, petrol stations, wines, consumer electronics, DVD and CDS. TESCO has stores in North America, Asia and Europe that operate under the TESCO brand. It operates hypermarkets, supermarkets and convenient stores. TESCO services allow their customers to do their shopping from the comfort of their chairs; because delivery is done to their homes, and it also offers internet shopping services.

Southwest employs a relatively simple fare structure, featuring low, unrestricted, unlimited, everyday coach fares as well as even lower fares available on a restricted basis (Bailey, et. al., 2009). In January 1995, Southwest Airlines became the first major airline to introduce a Ticketless Travel option, eliminating the need to print and process a paper ticket altogether (About, 2012). This innovation was born out of necessity after it was tossed out of three other computer reservation systems (United, Continental and Delta’s, as these airlines felt threatened by Southwest’s competitiveness). This innovation allows customers to completely bypass the computer reservation systems of major airlines by

Long-term, the cart also can be part of an expedited check out system that decreases congestion during the check out process (Media Cart, 2010). Consumers scan items as they put them into their carts and directly into bags. At the end of their shopping experience, they move the cart onto the scale to check for accuracy and for additional items, before they pay and leave; this process could save money by reducing customer service personnel.

Many businesses are implementing technology to combat wage increases and remain competitive. Many larger retailers, such as Walmart and Kroger, have effectively maintained self-checkouts for customers for years. The self-checkout area may have four to six registers, manned by one associate. Larger gas stations are implementing new technologies, as well. Quick Trip(QT) has installed a system that allows the user to order food and drink by touch screen, print a ticket and pay at the regular counter, eliminating the need for extra cashiers and registers. They serve a variety of items such as specialty coffees, smoothies, pretzels, pizza, sandwiches, ice cream and more with their user-friendly system. In addition, pay at the pump has provided relief at long lines of gas stations for years. Restaurants such as Wendy’s, McDonalds, and Panera bread are currently investing in kiosk to serve the future needs of their customers. Wendy’s will have 6,000 locations equipped with kiosk by the end of 2016. "With the pressure on wages and minimum wage increasing in some places, (restaurants) are motivated," said Bob Welcher, president of Restaurant Consultants Inc. "From an operational standpoint, I can see the advantages." Welcher also adds that “The kiosks are more precise. They always are courteous. They always show up to work on time." (Malone, JD. "Wendy's embraces self-order kiosks." Columbus Dispatch, The (OH) 17 May 2016: Newspaper Source. Web. 9 Dec. 2016.)

The Opal card is a contactless smartcard that is the new centrepiece of the new electronic ticketing system implemented by Cubic Transportation Systems (CTS). It allows the user to top up a balance either through manual loading (via Opal top-up machines), or linked to a credit card. This balance is used against Opal card readers to scan where the trip begins and ends, automatically calculating the fare and deducting it from the balance on the card. In the event that the trip has been started, but not finished (scanned only once within a day), a default fare will be charged to the card. The Opal card needs to abide by the Identification cards - Contactless integrated circuit cards (ISO/IEC 14443) standard, depicting its physical dimensions (85.60mm × 54.00mm × 0.76 mm), radio frequency (13.56 MHz), anti-collision processes (bit-collision detection protocol) and transmission protocols (half-duplex block transmission protocol). This new ticketing system would be gradually introduced throughout the greater Sydney region, across all 190 stations of the Sydney train network by 28th March 2014 and then further extended to include “52 more stations on the South Coast Line to Wollongong, Port Kembla and Bomaderry, as well as the Southern Highlands Line to Goulburn” by April 4. (McKenny, 2014). It will need to accommodate more than “304 million passengers per year, averaging at about 1.5 million trips each working day” (PRWEB, 2014)

Scientists at Indiana University are working to develop new technologies for customer interface interactions in retail stores. Right now they are not concerned with the potential cost-effectiveness of the technologies or the marketability of the technologies. These scientists are involved in:

The future of this cash register without more user and customer friendly components has a limited lifespan. Today’s merchants want an all-in-one register that reads cards, has bigger displays, and makes record keeping more

Following this I have provided two data flow diagrams for a ticket ordering system that may be used

The first self checkout station was put into use at a Giant supermarket in Severna Park Maryland in 1987 (Gemperlein, 2006). When this kiosk was first put into use many businesses to include grocery stores, box stores, and outlet stores began to watch with a very close eye. It was known that consumers wanted the ability to go into a store and take their time and not feel rushed, that is until they were ready to checkout. Stores have found that after the normal consumer is finished selecting the items that they are going to purchase on a given day that they want to quickly proceed through checkout lines (S. Dudley, personal interview, August 15, 2008). Providing consumers with the ability to do this in effect increases the level of consumer happiness which in return increases the chances a particular consumer will return in the future to purchase more items, resulting in increased sales volume.

This new system will allow customers to input their own orders allowing staff to focus on preparing orders. With the new system, it will eliminate pressure as a result of preventing you from being overwhelmed with complaints about wait times or lengthy lines. There will be no waiting for customers to decide what they want to order or others complaining about them taking too long to place an order. The plan is to put the system into operation within the

Simply bemused by the level of detail included - how the writer thought through options relating to paying for a bus ride.

Fast, user-friendly online reservation system by facilitating e-ticketing and reducing staffing requirements at telephone reservation centers and airport counters. (Kuzmicki, 2009)

When opening a new restaurant it is important to consider technology options that will offer competitive advantage, enhance profit, and work efficiently for the establishment. Three systems that are generally purchased for restaurant use are inventory systems, point of sales systems, and reservation management systems. All of these systems should be researched and compared on their functionality so the most suitable technologies can be implemented into the daily activities of the restaurant.