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Avoid Drinking Water Abuse

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For members and employees that are extremely upset, only give them water to drink. The upset employee will have excessive adrenaline in his or her system contributing to the condition. Water will dilute this quickly and calm them down. Avoid drinks with caffeine as they act as a stimulant and will aggravate the condition. It may be appropriate to have an employee stand just outside the door since the investigation may take a couple hours. Explain to the members that we have had a robbery, everyone is okay, and direct them to the next nearest branch. When police and FBI agents arrive, they will begin interviewing each employee individually. They will ask for some of your personal information for the witness report, such as date of birth, phone

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