CHAPTER ONE INTRODUCTION
1.1 Background
An internship is the period of supervision training required for qualifying for a profession. It follows a specified number of academic creditor and classroom years. An internship program is an educational plan which combines classroom theoretical knowledge and practical work experience in industrial, business, or government work situations. These help students to have opportunity to signify academic theories and principles to action, to test out career interests and to develop skills and abilities through carefully planned and supervised programs related to the career of their choice.
Internship is a practical section of the BBA course required to be done by each and every BBA students.
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The more important function used in computer for performing daily banking transactions and setting up accounts is Pumori Plus software and the software helps to perform all the activities of various department as required. PCBL, one of the major financial intermediaries whose primary function is to transfer of monetary resources from the savers to the users. This section includes the study based on the internship period and the various tasks performed during the stay in bank. During these 8 weeks, I was placed in Customer Service Department, Remittance and Cheque Clearing Department. The activities I performed in the organization, during my internship on the basis of the departments are as follows:-
Customer service department in there the various activities perform were:- It is very crucial department where numbers of customers make face-to-face interaction with the staff of PCBL. Customer service is the provision of service to customers before, during and after purchase. Customer service department is one of the busiest as well as the major department of bank where the interaction of the customer is the most.
* Opening new account for the customers visiting the bank. * Account Reactivation. * Closing of account * Informing about the banks product to the customer. * Suggesting type of product and services suited to customer. * Printing balance statement for the
Intern Nation by Ross Perlin tells you most everything you ever wanted to know about internships and then some. Equal parts history lesson, tell all and personal commentary, this should be assigned reading for anyone considering taking part in an internship. It has been coded into the minds of the young job seekers today that they must first work for free if they ever hope to find a good paying position. Perlin sends the necessary message though that the system that has been put in place to make this possible is cracked and presents a bad deal for internship seeking individual.
Beyond getting an insider’s look at their future job, interns and apprentices also gain valuable industry connections they can use to land a job upon graduation.
Internship is a six to eight weeks working experience in any organization. The purpose behind doing an internship is to get familiar with a professional working environment. Often students do internships during there vacations so as to gain experience in their field of interest. Students studying engineering, computer science, textiles or business management; they are required to perform at least an internship so as to receive degree from their respective institutions. The purpose of writing this essay is to share my wonderful working experience as an internee at Spyglass Winery. I loved every minute of it as I discovered several new skills and came across with some interesting job opportunities. This statistical analysis (www.fasttrackinternships.com) shows the rate of full time job placements according to the number of internships completed.
Internships are extraordinary opportunities to learn and grow. Internships are mostly designed to expand the depth and the breadth of the academic learning in the particular areas of the study. Internship is an opportunity to receive experience in applying all formulas, methods, theories in the classroom to specific experiences in the real world and to see how it actually works.
The world is filled with different kinds of people who can learn information in different ways. Many people can learn simply through being taught in a traditional classroom with the help from textbooks. Of course, there are many other ways to learn new material. However, I strongly feel that actually observing work and seeing all the angles of work being performed can be more beneficial to a person. Internships can help people or students see and learn what they could not in a traditional class setting. They can also give students a better understanding of what their future profession might involve. It is very difficult to learn concepts until a person is able to see or experience them for his or herself. I chose to undergo an internship at a chiropractic clinic because chiropractic is the profession that I am striving to reach in my future.
Students receive on-the-job experience prior to graduation, and the internship assists them in obtaining permanent employment. Facilities benefit from the opportunity to participate in and improve the formal education process. Quite often, students who complete professional practice experiences are later employed by the facility at which they completed the internship.
Customer complaints have over doubled in the last few years. This shows some big issues in the customer service management. Research which areas customers are most dissatisfied with and support the staff in gaining new skills to meet the customers ever changing needs.
Internship is a period of work experience offered by an employer to give people (usually college students and graduates) exposure to the working environment. It gives them an opportunity to get first-hand experience. The growing need for practical learning led to the emergence of internship. It helps to bridge the gap between theoretical knowledge and hands-on experience. Internships in any form- paid, unpaid or co-operative learning has now become a standard practice for college students. It has
The Intern Supervisor is the person responsible for providing direct on-the-job supervision of the Intern. The duties include, but are not limited to, the following:
The internship, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in an educational environment;
Problem Solving – When we got assigned tasks during the internship we didn’t have the leadership that we have while in school. We’re assigned a task with a specified outcome, but no direction so determining the best solution while optimizing our resources
An internship is no good if you do not make it work. Thus making the internship work for you is very important. To start out the student must want to direct their full attention to the internship because the internship is pretty much starting out their future. First impressions are usually suppose to be good so a student should not go into an internship thinking that it is going to be easy and that they can just blow through it. Internships should be beneficial for the students and the employer’s. The internship program coordinator should look for a few things when they are picking out the companies in which they are going to send their students to learn and gain experience. First off the firm in which you might be thinking about going into for an intern must have work for you to do. Sitting behind a desk all day staring out the window will not teach you anything. It also helps out when there are positive people surrounding the student intern. “For an internship to work, the firm’s principals must be available to supervise and teach.”(Berger 30) The student intern will usually have lots of questions and if there are good people around the intern to answer his or her questions and correct their mistakes then the internship will be quite beneficial.
Typically, internships are professional experiences that students participate in to gain professional skills and experiences. In this particular experience at Accounting Firm X I did in fact gain substantial professional skill while participating in new and challenging experiences. Internships allow in- class material to come to life in a practical manner. My internship did do this but not in a way that I had planned.
People: While more and more of our banking takes place electronically, customer service is still important when we experience problems or need help with some aspect of our banking.
After joining the bank for internship it was an easy way for me to take the attention of the employees because whole staff of the bank is so cooperative that I did not face any problem regarding to my attention to employees. I succeeded in making relationship with the top influence people and with the help of these people I started permeated in the system. This was my first step towards the completion of my task and with the passage of time they realized that they could also utilize my efforts in a productive way to minimize either burden.