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Best Buy Inc. Case Study Essay

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Best Buy Inc. is one of the biggest trade companies that specializes in selling electronics within North America, including Mexico and Canada. Besides providing a wide selection of products, they have an advantage over other competitors because of the superior products through differentiation strategy. Best buy increases their customer value by providing something to their customers not provided by their competitors, and that is the Best Buy’s Geek Squad protection which provides 24 hour in home technical assistance. This company has experimented with different strategies from Concept I to Concept IV. For this reason, the following mini case study will demonstrate its strategies developed which led to its success and how its success is shown in its income statement for the fiscal year of 2016.
History
In August of 1966, a retail company known as the Sound of Music, was founded by partners Richard Schulze and Gary Smolia. Back then, this company now known as Best Buy, specialized in audio components such as home and car stereos. In 1969, Schulze bought out his partner, Smolia, and became publicly traded. By 1983, the company evolved generating more annual sales, and was renamed to Best Buy Company, Inc. Along with its name change, the company also begun to offer more products including home appliances and VCRS to reach different people’s likes or interests. Best Buy continued to grow every year, and even made it to the New York Stock Exchange in 1987, and reached $1

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