Business Intelligence ( Bi )

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Business Intelligence (BI) makes use of methods, processes, and technologies that help organizations to collect, store, report, and analyze business data for purposes of facilitating decision making. Institutions of higher learning are going through ab period of transformation as they become digitalized to make them competitive like other organizations. There is need to adopt technologies to improve the quality and efficiency of delivering study processes and enhancing the experience of students. Furthermore, learning institutions need to attract and retain students to sustain higher graduation rates (Deng, & Chi, 2012). Thus, business intelligence can help the management of higher education
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Technological changes have had massive impacts on organizations across the globe. The digital technology has integrated the world; thus allowing organizations to manage their communication channels.
Currently, the internet has experienced a tremendous increase in terms of usage. The internet has a significant effect on how and why people work. ICT has a major influence on the educated, ambitious, and skilled people. Because these people are the ones occupying important positions within the hierarchy of organizations, they play a significant role in the success of companies. ICT in combination with the internet support the process of employee recruitment. For example, the use of ICT in the process of recruitment results in cost savings because it eliminates the costs that could be incurred in data processing and the printing of announcement letters for vacancies (Deng, & Chi, 2012). ICT also results in improved efficiency of recruitment because it results in a quicker process; that is, from the process an employee is selected to the process he/she begins performing the assigned roles. Furthermore, ICT enables organizations to attract more and better candidates because if vacancies are posted online, both the employed and unemployed candidates can spot them. Evidence from several countries suggests that ICT revolution is biased to skills (Hsinchun, Chiang, & Storey, 2012). The use of
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