Assessment Task-
Evaluate the extent to which electronic communication enhances or detracts from the quality of interpersonal communication compared to face-to-face communication. Your analysis must engage with three elements of interpersonal communication (for example, eye contact or gestures) and discuss how each is affected by one particular electronic channel of communication. Your essay should be grounded in communication theory from appropriate academic sources.
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Electronic communication plays vast roles in the way individuals communicate in today’s society, this has created a significant change to the quality of interpersonal
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Consequently making instant text messaging an un-reliable way of exchanging information effectively.
Facial expressions through non-verbal communication are a sufficient way in listening, expressing emotion and giving feedback. Non-verbal communication is a vital element of interpersonal communication as it helps express emotion and personality through the process of exchanging information (Eunson 2012). Non-verbal signals such as facial expressions can be defined as
With the advent of computers and related technologies of communication, the nature of communication has changed drastically. There are some positive highlights to this change as well as negative highlights to this change based on my experience. In my younger years, the only form of communication was one on one communication or writing through snail mail. However, this is not the case today. Today, I make use of emails, social media, and other chatting forums to communicate both professionally and personally to family, friends, and relatives. I have found this change to have its advantages as well as disadvantages. In this paper, I will discuss how computer-mediated communication has aided my communication as well as how it compares to the type of communication that was available during my younger years. In addition, I will give a comparison between computer-mediated communication and person-to-person communication.
By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions. The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.
Non-verbal communication is very important and is often more important than verbal communication. This consists of eye contact, hand and body language and facial expressions.
Facial Expression: The facial expression such as happiness, sadness, anger and fear helps a lot in conveying a message. These facial expressions are similar all over the world but non- verbal communication and behaviour varies hugely between the cultures in the world.Since the look on a person’s face is noticed , before we hear ,facial expression contributes a lot in a successfully non-verbal communication .
Nowadays, the communications with others are different from the traditional ways and normal rules. People take advantage of new technology to communicate instead of face to face. Although the email and text message make people easy to communicate, the society
Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.
Non-verbal communication consists mainly of the things people do with their body language. There are times where words are expressed and non-verbal communication could help emphasize the message. A few examples of nonverbal communication are hand gestures eye contact, facial expressions as well as tone and volume. I was given this assignment to observe a situation and take note of the nonverbal communication that occurred. I also had to observe whether the non-verbals were able to execute the message and if the behavior was acceptable.
Non-verbal communication | 1. Posture. This is the way in which someone holds their self, the way the stand etc. 2. Facial expression. This is the way someone’s face responds to an action or words. For e.g.…if someone was told something they like they would generally be wide eyed and smiling. |
In addition to affecting written communication, face to face communication has drastically changed due to technology. Due to the heavy use of electronic communication we are losing the ability as humans verbally communicate with others in a person manner. In Computer mediated Communication (CMC), a generalized term to cover all electronic communication, what we call communication is the passing of information without the emotional or intellectual connection to the parties we are communicating with(Bird, 2003, p.122). This causes a person to lose touch with those around them. Since it is thought that making emotional links with others is the basic facilitator for learning from experience. CMC has hampered this avenue for human intellectual growth(Bird,
Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain
In Business Communication for Success, Scott McLean described nonverbal communication as the process of conveying a message without the use of words. People say they can read my body language well. On the other hand, I have never been one to interpret a person’s body language. That was very evident when watching my character, Katie Otto, in “American Housewife.”
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Nonverbal communication is the act of communicating without speaking, and instead involves the use of gestures, facial expressions and body language and is an important part of how people communicate, sometimes more powerful than verbal interaction, and makes up a large portion of daily interpersonal communication. Most acts of nonverbal communication are learned behaviour and are done unconsciously. What is considered acceptable nonverbal communication differs from culture to culture – hand and
Face-to-face communication seems to be a dying art – replaced by text messaging, e-mails, and social media. Human communication and interactions are shaped by available technologies.
Nonverbal communication reinforces, and gives emphasis to verbal communication. Nonverbal communication is expressed by facial expression, eye contact or lack of eye contact, vocal qualities such as pitch, volume, rate, and tone, gestures, posture, touch, personal space, appearance, and clothing. These various forms of nonverbal communication can either clarify verbal communication or create miscommunication. In the workplace, nonverbal communication can improve the way people interpret and absorb your communication. It is a reflection of how a person is feeling in relation to what they are saying, as well as a reflection of a person’s initial reaction to the message you are conveying. Consciousness of your nonverbal communication when you are communicating a verbal message allows those receiving it to decipher the message that way you expected them to. A common occurrence is for people to send conflicting verbal and nonverbal messages. Whenever a message contradicts the verbal message, the nonverbal message is the message that will be understood. According to studies by UCLA professor Albert Mehrabian body language accounts for 55% of a first impression; 38% comes from tone of voice; 7% comes from our actual words. Unequivocal non-verbal communication skills are fundamental in order to communicate effectively in the workplace. Ultimately, this can be accomplished by being aware of gestures while