2170 WordsMay 30, 20149 Pages
Module 6: Question 1: Draw a chart of your organizations domain. List the organization’s products and customers and the forces in the specific and general environments that have an effect on it. Which are the most important forces that the organization has to deal with? Part A: Draw a chart of your organizations domain. CVS Pharmacy Specific Environment General Environment An organizations domain is the goods and services, and customers of the organization. Every organizational domain consists of a specific and general environment. In CVS Pharmacy’s specific environment are its suppliers and customers. In CVS Pharmacy’s general environment are governmental regulations, advancements in technology,…show more content…
Part A: Analyze the effect of the forces on the complexity, dynamism, and richness of the environment. Environmental complexity is a function of strength, number, and interconnectedness of specific and general forces. CVS has many stakeholders including employees, non-governmental organizations, suppliers, clients, investors, shareholders, analysts, consumers, local communities, civic organizations, trade organizations, government and regulatory authorities, and the media. With all these stakeholders within the organizations specific and general environment makes communication and collaboration very difficult. There are a lot of voices to be heard and getting everyone interconnected and on the same page is not an easy task. CVS would fall under a complex environment. Environmental dynamism is a function of speed of change and how much change is occurring between specific and general forces. CVS is constantly changing and growing in today’s world. CVS knows they need to stay innovative and keep up with new technologies in order to stay the nation’s premier integrated pharmacy services provider. One example of CSV growing and changing is adding a new feature to their mobile app. CVS adder a new drug interaction checker as part of its top-rated CVS Mobile app. This is an industry first. This feature allows customers to quickly and easily check for potential drug interactions by


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