Carpet Capital Culture Clash
Issues
The primary subject matter of this case concerns the issues faced in an U.S. company with a large percentage of immigrant Latino workers and the resulting interaction with their original Anglo workforce. There are numerous cultural misunderstandings in this case study between Anglo and Latino workforce. The Human Resource Department is unclear how to address the issues facing in the company.
The restroom
One of the cultural challenges that company is facing is soiled toilet paper scattered or piled all over the plant’s bathroom floors. In Mexico and other Latin American countries, the sewer or wastes pipes leading from the building are usually small in diameter compared with U.S. standards. In
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Therefore, Mexican workers tend to be very dedicated to their jobs. Mexicans do not hesitate to go for the extra miles to work longer hours to make additional money to support their family. One major cultural clash between Anglo Americans and Mexicans are concept of timeliness. Punctuality is not big concern for Mexicans. American culture featured promptness and timeliness; the Mexican culture could care less. Mexicans believe their supervisors know everything and should always show respect to authority and not ever questioning their supervisors and elderly ever. It is considered disrespectful to question supervisors and elderly. Therefore, in this case study, it is possible that Jose Alvarado could be a younger Latino manager. So, that could explain why he is having trouble and difficulty to supervise his Latino workers. Also, keeping a harmony relationship with their own fellows are also very important to them. Therefore, it will be a challenge task for Alvarado to criticize his fellow Latino workers. This could possibly be the reason why Alvarado is dissatisfied with his new title. In the workplace, the cultural differences in terms of personal sensitivity are the source of many, if not most, of the conflicts between Mexicans and Americans. Americans, for the most part, are individualistic, competitive, and comfortable working on their own. Americans think highly of personal initiative and are self-starters. When
The minority individual experiences feelings of discontent and discomfort with group views that may be quite rigid in the resistance and immersion stage. A Latino individual that may form a deep relationship with a person outside their culture may experience considerable pressure from his or her culturally similar peers to break off the relationship because that person is the “enemy.” However, the personal experiences of the individual at
“Americans can take come pride in the fact that attaining what the medical profession calls “cultural competency” is a goal of most health care institutions. However, achieving this goal in today’s health care environment, filled with diverse patient and provider populations, is no easy task. American hospitals are increasingly being staffed by and serving diverse populations. This creates the ideal breeding ground for conflict and misunderstanding among the staff and inferior patient care” (Galanti, 2011). To gain a more thorough understanding of this concept, I will be giving four examples or viewpoints that are completely different, when looking at the Hispanic belief against the Native American point of view.
In a study that was reviewed by Deitch and her colleagues (2003), blacks were interviewed at work about whether the felt they were being discriminated. Most participants had difficulty answering because they were not sure whether discrimination was linked to their race or different factors like gender. Such inconclusive research only adds to the haziness of work related issues defined as ones of “racial discrimination” (Deitch, Barsky, Butz, Chan, Brief & Bradley).
Changing workplace demographics. Growing ethnic, linguistic, cultural and gender diversity is likely to foster inter-group tension. One factor is the accelerating pace of immigration. The percentage of the foreign born in the U.S. population has doubled since 1970 and now stands at the highest rate in almost 60 years 98.7percent). In heavily impacted regions, the proportion is much higher: nearly 25 percent of Californians for example were born outside the U.S. This phenomenon is radically altering the demographics of the workplace and increasing the risk of pervasive inter-group tension in the workplace.
Workforce Issues includes concepts related to autonomy, acculturation, assimilation, gender roles, ethnic communication styles, and healthcare practices of the country of origin.
One of the major issues Hispanics encounter is acculturation. Acculturation deals with a merging of cultures or even borrowing traits from another culture. Akins, Mosher, Smith and Gauthier (2008) explain that “acculturation stress refers to societal pressures that force immigrants to alter their lifestyles, behaviors and the way they think about themselves”. When treating Hispanics, one must be careful not to push one’s ideals as to how one believes, pressing the client to act or change their
The purpose of chapter 11 in Lum (2011) is to discuss cultural competence work with Latino Americans. The growth of the Latino population in the United States has been greatly increasing. As of 2008, 15.1% of the United States population is Latino. Some concerns that elderly Latinos may face are: “family roles, health, caregiving, end of life issues, protective factors, and effective interventions” (p. 309). Many of the Central American Latino grandparents have not completed high school, which has left them unemployed. Social workers who serve this group, should become more aware of the historical discrimination that this population has faced.
The following discussion and statements are done so such that they incorporate the ideas and struggles of the Latino races regarding certain subjects down upon chapter 3 “Latinos in the united states” and chapter 4 “borders, immigration and citizenship”. This discussion is about the oppression that people Latinos and Native Americans and other ethnic groups have gone through. Some points in the discussion are oppression towards Mexican American and Native Americans, how they were treated and the impact they had.
A cultural analysis is a combination of many elements. Cultures have traditions, customs, habits, beliefs, practices, and values. Each culture can have different traditions in their own essence. These traditions can come from their ancestors ' and passed down the generations. However, some people don’t like to continue their ancestors traditions and adapt others customs from another culture. The culture change depending on the time and place. The enrichment of cultures consists of adaptation and acceptance of another culture 's beliefs. Not all of the people can tolerate other cultures, traditions, languages or stereotypes. Cultures attack or support other cultural values The Mexican culture is hard-working and are strict in their values and traditions. The power and oppression of the cultures are current; social and economic conditions in the people in cultures. The Mexican culture has social and economic conditions oppressed by the power of its Government. In the play “Los Vendidos” Luis Valdez, talks about the multiple accent and background of Mexican people.
“Managers, however, have a more vital role in the transition of immigrants into the workplace. Some inclusion strategies that can be used in the
In the preparation of writing this paper, I reviewed several educational videos from the U.S. Department of Health and Human Services (n.d.) that show healthcare providers interacting with patients from different cultures. I chose the video that shows a Hispanic man interacting with his surgeon. I chose this video because all counties in Ohio except one are seeing increases in the Hispanic population. There has been a nine
For those who do not identify themselves as part of a minority group, it results very difficult to understand the limits on the questions or the conversations when treating with people from different ethnicity. The main mistake is asking them things that for no reason they should be asked, and furthermore, underestimate or exclude them for no significant cause. The article Things not to say to Latinos is a simple guide and an excellent tool to learn the proper way to approach to lateens in a daily basis and in a work environment. This article summons the experiences of two leading Latinos: Raymond Arroyo and Gilbert Casellas, who in one way or another have been victims of racial discrimination when they have been interrogated with questions
The topic of minorities in the workforce and how the struggle to accomplish equal treatment in today’s workforce is nothing new to our society. For centuries we have been concerned that by bringing together our different backgrounds, skills, and experiences, as well as the many businesses of this great
According to Vega (2015), “69% of blacks and 57% of Hispanics say past and present discrimination is a major reason for the problems facing people of their racial or ethnic group”. And among these people, 26% of blacks and 15% of Hispanics felt that they had been treated unfavorably due to their race at their workplace.
I will be researching a theory on the analysis of cross-cultural management style and structure. In researching this theory, it will help managers in a multinational company, or work environment, interact with employees of a diverse background. In understanding, and getting a better idea of how cultures interact in workplace environments, the manager can be more productive and avoid various types of confrontations that may ultimately hurt productivity.