Assignment 2 – Individual Assignment 1
Case 6 – Domino’s Pizza: A Case Study in Organizational Evolution
Overview of Domino’s Pizza Domino's Pizza is an international pizza delivery corporation headquartered in Michigan, United States. Founded in1960, Domino's is the second largest pizza chain in the United States and has more than 9,300 corporate and franchised stores in 65 international markets and all U.S. states.
Question 1: Internal Analysis of Domino’s Pizza
The internal analysis will look into how Domino’s Pizza uses their resources to create value in their products and services while gaining a competitive advantage against their rivals. The RCC Model is used in this analysis to look into the different set of resources
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Brandon leaned towards inclusive management technique in handling his employees. He gathered feedbacks from the employees through multiple programs such as “What’s Up, Domino’s” and “Lunch with Dave”. “What’s Up, Domino’s” is described as large forum for employees to listen to management, communicate their ideas and ask questions. “Lunch with Dave” on the other hand was more personalised. It is a monthly meeting between 12 randomly selected employees and Brandon over lunch. The lunches were a platform where the employees inform Brandon of the things he should know that is happening in the company.
Through these programs, Brandon was able to manage his employees well and even drive them towards high performance. Brandon’s leadership style of “one size does not fit all” allows him to respond differently to different employees’ personalities and situations. He earned the employee’s trust and they are willing to share their concerns with him. In addition, Domino’s also cross train their delivery drivers. Thus, when delivery is low, the drivers are able to assist in other duties like assisting with set-up. This led to better management of employees’ time and will not lead to idling.
b. Reputation
Despite having some negative reputation way back in 2009, Domino’s managed to address the complains and rise up again in the department of reputation. Domino’s is the number two pizza restaurant in the top U.S. Pizzerias and they ranked number one
The three top pizza chains in America are Pizza Hut, Domino’s and Papa John’s. The pizza business is very competitive. We are going to discuss the third-largest pizza company, which happens to be Papa John’s. John Schnatter is the CEO of Papa John’s, he founded the company in 1985 and he own 30 percent of the company’s assets. Papa John’s is different from the other pizza places because they pride themselves in using only fresh ingredients, by them using fresh ingredients this gives their pizza the distinguished taste that the consumers crave. The fresh ingredients are delivered two times a week is a part of the prideful quality center that Papa John’s has put in place to guarantee fresh quality ingredients. Another unique difference in Papa
Senior Management of PepsiCo is evaluating the potential acquisition of two companies – Carts of Colorado and California Pizza Kitchen – in order to expand the company’s restaurant business. If indeed PepsiCo decides to pursue the acquisition of one or both, they must decide how to align each of these business units in its historically decentralized management approach and how to forge relationships between the acquired business units and existing business units. In their evaluation, Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired business units, but must
The objective of this report is to analyze the business situation wherein Domino 's operates in the market and to obtain an understanding on the strategic analysis tools that can be used to acquire a new competitive advantage against their major rivals such as Pizza Hut, Eagle Boys, La Porchetta, etc. The intent of the assignment is to learn the factors that caused increase in profitability and sales and defining the actions necessary to further improve the QSR segment rank.
Publix operates within the United States are approximately 193, 000 in number (Corporate.publix.com, n.d.). Overall, the performance of the company’s employees is good despite their being some level of inefficiency. The employees are fast paced, a factor which makes Publix one of the most convenient supermarkets for customers who are in a hurry. High levels of cooperation are witnessed among the employees. Despite employees having a specific job assignments, they help each other to get the work done. As such, they work with great enthusiasm as most of them enjoy their work environment.
• Starbucks establishes a well-developed system to keep good relationship between managers and employees. At first, the leaders of a retail shops use the same title “partner” as a basic level worker to narrow the gap of bureaucracy. Furthermore, they co-work in the first line to eliminate the distance between different statuses.
Growing organization move through 5 phases of development, each of which contains a relatively calm period of growth that ends with a management crisis. Each developmental phase is strongly influenced by the previous one. Thus by knowing an organization’s development history it is possible to be more prepared for the next developmental crisis. These crises can be used in order to achieve future growth.
John Mackery believes that Conscious Capitalism is a valuable concept that builds the business model affecting the major stakeholders, including: customers, employees, investors, suppliers, and communities (Kreitner, & Kinicki, 2013). Obviously, Mackery's desire to improve his company, leads to the understanding of how the Theory Y plays a major role at Whole Foods. Leadership effects all aspects of a business, and without the proper vision, planning and knowledge of how people react, success will be minimized. Observing human behavior, was an area of expertise in McGregor's Human Relation Movement, known as a people friendly friendly approach (Kreitner, & Kinicki, 2013).
Domino’s Pizza was incorporated in 1963 and has been franchising since 1967. A traditional Domino’s store is located in shopping centers and/or strip malls with appropriate parking for delivery vehicles and walk-in customers for
He is full of information and knowledge and Dalman is pleased to have him on the team. These initial members of the coalition will then choose other members for the team. Dalman and Lei will leave these decisions to them in an effort to empower the team and pick up momentum for the coming change. If the e-customer ordering system is to be successful at Sandwich Blitz, Dalman must identify and remove all potential barriers in order to empower broad-based action. He needs to make certain that all of his employees have the knowledge, training, and resources to implement the change. In order to communicate the change vision, Dalman, Lei, and the guiding coalition need to promote the change to the company simply and effectively. They need to enthusiastically persuade the whole company to embrace their vision of change and make the commitment to make it happen. To create a clear vision, the team needs to communicate effectively, empower the employees, and celebrate their successes. Generating short-term wins provides momentum to the transition. It also provides evidence to the cynics and resisters that the change is valid and progressing. Some short-term wins, or
This method will help them find and appreciate possibilities together for pursuing enduring resolutions that will positively impact communities, future generations and the company. It will also ensure that both the company and the communities will always understand each other 's interests, issues, needs and concerns. Also, they support programs and institutions that contribute to building an educated and engaged workforce7. This enriches the individual’s skills and also provides skilled workforce for the company as they will be operating in a knowledge and skill rich environment.
The Australian pizza industry is among the most competitive in the world dominated by the market leader, Domino’s Pizza Enterprises Limited (Ibisworld 2013). Today, the publicly listed company is the principal largest, low cost, pizza chain in Australia operating four hundred and ten retail food outlets, employing over 21,000 employees Australia wide (Ibisworld 2013). The business currently provides customers with pickup and delivery pizza meal options offering customers the traditional methods of ordering such as telephone calls and in store walk-ins as well as a digital ordering service via online mobile applications and a desktop website.
Domino’s Pizza has chosen a market follower strategy. Product, one of the four Ps of the marketing mix, is an area where the market leader continues to influence Domino’s. Competition forces changes to the market followers. The first change to the product offering at Domino’s happened almost three decades after they opened. In 1989, Domino’s Pizza introduced a deep-dish pizza (Laukens, 2010). While it would stand to reason that the new addition to the menu was an answer to a competing product, Domino’s had entered a market where deep-dish was the only acceptable version of a pizza.
Domino’s Pizza Inc. is a leading retailer of pizzas with about 12,000 stores as well as operations in 80 international markets. The company’s sales in 2014 amounted to $89 billion which was a significant success that earned that company Top 10 listing in the Entrepreneur magazine’s listing of great franchise opportunities. However, the company has in the recent times suffered a slump in sales owing to intensified competition and increased demand for healthy foods amongst its target market. The following is a review of the current challenges facing the company including recommendations for improvement in market communication for the company.
Why I say dominos is my favorite then the rest of the other pizza places is because dominos makes its pizza a hand tossed pizza with a Garlic-seasoned crust with a rich, buttery taste to it with every bite.
Domino’s Pizza is the No. 1 Pizza Delivery Company in the world and the undisputed pizza delivery expert. The Company has a unique business and operation model and is a pioneer in the fast food industry. Since 1960, Domino’s Pizza has successfully expanded from 3 outlets in the United State to 9,350 stores operating in seventy countries. Domino’s operation in Malaysia and overseas uses the franchise model. The parent company, Domino’s Pizza LLC is head quartered in Michigan, United State of America. It maintains overall control on the sourcing and supplying of raw materials to the master franchises and enforces quality of the service and products sold. Founded in 1960, Domino's Pizza is the recognized world leader in pizza