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Case Appendix A: Workflow Process

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Appendix A: Workflow Process
1. The patient requests medication for nausea using the call system, which starts the process.
2. The nurse performs HH using an ABHR dispenser and enters the patient’s room.
3. The nurse verifies the correct patient requesting medication using two identifiers.
4. The nurse assesses the patient’s level of nausea.
5. Does assessment indicate the patient needs nausea medication? If yes, the nurse can proceed to the next step. If the patient no longer requests medication the process stops.
6. The nurse uses a keyboard, mouse, screen, and computer to access the patient’s medication administration record (MAR) stored in the CPRS.
7. The CPRS confirms the patient has an active order for Ondansetron 4 mg by mouth (PO) to be given every four hours as needed (prn) …show more content…

The nurse verifies the correct patient using two identifiers.
20. The nurse assesses the patient’s ability to swallow by providing a small sip of water.
21. Is the patient able to swallow water with no signs or symptoms of aspiration? If yes, the nurse can continue to the next step. If no, the nurse may be able to crush the medication and place in applesauce at the bedside. However, if the applesauce is not available, the nurse could request the item using the call system. This task will cause a delay of treatment.
22. Are the “five rights” of the medication administration process being met? If yes, the nurse can continue to the next step. If no, the nurse cannot proceed, because the “five rights” of the medication administration process have not been met.
23. The nurse hands the patient the medication cup containing the Ondansetron 4 mg tablet and a glass of water.
24. The patient swallows the medication and consumes the entire glass of water.
25. The nurse administered the prescribed medication according to the five rights of the medication administration process.
26. The nurse removes gloves, discards supplies in the trash, and performs HH using an ABHR

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