Case Study Analysis : Business Dynamics

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CHANGE SIGNAURE 13 Running Header: CHANGE SIGNAURE 1 Case Study Analysis: Assignment 1 Jasjit Lally (1410091) University Canada West Professor: Dr. Michele Vincenti ABSTRACT As is often said, change is the only constant. The proverb seems befitting in the backdrop of an moreover, Ever changing business dynamics warrant rapid responses from company managements in the form of gradual or drastic overhauls / changes. No organisational change can…show more content…
Whether an individual is a change agent, change facilitator or a changed recipient has a crucial bearing on the response mechanism of an individual. There is a self-help group which helps its members deal with alcohol addiction. The group helps its members identify their response mechanisms to a certain change (de-addiction). Each of the team members is individually counseled, showcasing and monitored over the entire change management process by the team leader who plays the role of the change agent. The group leader himself has had a history of alcohol addiction and he counsels, trains and manages the de-addiction change process using his own experience of overcoming alcoholism. The ADKAR model namely, awareness, desire, knowledge, ability and reinforcement is followed by the change agent for each of the self-help group (SHG) participants (Prosci.Inc, 2016). Based on the individual self-help stimulus of each member, they are classified as change agents, change intermediaries (facilitators) and change recipients. The change agents thus identified are then further given responsibilities for managing the de-addiction change process for sub-teams assigned to them (Hall & Hord, 2014). Real life examples have been used in the case study. The class materials or theory has been benchmarked to the ADKAR model as briefed above. Practical linkages to the theory model have been shown at various points in the detailed case study description. The self-help group
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