Case Study : Best Buy Essay

Provide specific support and adequate depth; use relevant examples from the case; be organized! At a

▪ Discuss the facts of the case study. What facts are in dispute? What facts are agreed?

Your answers to the questions below should contain a description of the facts, legal issues and judicial reasoning of every case under consideration.

Best Buy was founded in 1966 by the current CEO Richard M. "Dick" Schulze. Based out of Eden Prairie, Minnesota the corporation currently has 446 stores and earned over 83 million in total revenue last year. Best Buy carries a wide variety of products consisting of Major Appliances, video and audio equipment, computers, software, music, and wireless technology. When analyzing this corporation it is important to pay close attention to its current and future services and products, any problems with the corporation, the future direction Best Buy is headed, what can be done for the corporation, and what it can do for you as a consumer or employee.

8. Read the plaintiffs courtroom strategy. Explain why you think the plaintiff chose to make the argument that they did. (4pts)

Answer: In our judgement, PepsiCo did not have a moral obligation to divest itself of all its Burmese assets. The reason being:

My company of choice is Best Buy the leading provider of technology products, service, and solution. The company is a growing business throughout the United States, Mexico, and Canada. Best buy was first founded in 1966 by Richard Schulze. The original name was Sound of Music, however in 1983 the name was changed to Best Buy. Best Buy has over 1,400 stores which can range from large format stores ton mobile stores. It is said they more than 70 percent of population lives within 15 minutes of a Best Buy store. More than 120,000 people are employees of this large technology company.

Best Buy has a Code of Business Ethics, known as “Code”. Their ethics code is followed by Best Buy Co., subsidiaries, agents, affiliates and joint ventures. If the Code is changed, it must be by a Board committee, the Board of Directors, executive officers, or directors. Shareholders are to be notified for the changes in a timely manner. Legal relationships are not defined by the Code; it is only used for business purposes.

1. Provide a summary of the case including an analysis of the key facts and potential dilemma.

My name is Ray Charles and I have been shopping at Best Buy since was a little boy. I recently purchased a Samsung S6 Edge from your company on April 27, 2011. When I went home and opened up the box I realized what I had purchased wasn’t correct. The next day I decided to go back on my lunch break.

Best Buy is the largest retailer of consumer electronics in the world. The company has a large of stores in the U.S. and about 2,916 stores in China, Canada Mexico as well as 8 European countries. Best Buy is the 10th biggest online retailer in the united states and more than 1.6 billion users visit the company’s websites or the stores each year. Best Buy currently employs approximately 165,000 people and its world consumer electronics market share is 19 percent. Best buy unlike its competitors Amazon and Wal-Mart does not employ a low price strategy. The company’s recent strategy is concerned on delineation driven by employee training, online and in- store enhanced consumer experience. In 2013, the home segment operated under various brand names such as Best Buy, Pacific Sales and Magnolia Audio Video. The company opened 105 US Best Buy Mobile stand-alone stores and closed 47 US Best Buy stores, one US Best Buy Mobile stand-alone store and one Magnolia store. Best Buy continues to offer Geek Squad support services, and Best Buy Mobile store is still active. In the year 2014, there was expectation to close additional between five to ten US Best Buy stores by the company and open a small number of US Best Buy Mobile stores. The global section is operated under the brand names of Best Buy, Best Buy Mobile. Best Buy Express was also introduced in a small-format store in Mexico.

The consumer electronics retailer, Best Buy, is a private company founded in 1996 by Richard Schulze. The company now operates retail stores and call centers in domestic and international markets. The company’s headquarters is located in Richfield, Minnesota and current CEO/president is Hubert Joly. It has retail stores in the U.S., Canada, Mexico, and China. Computers, laptops, smartphones, accessories, televisions, video games, audio players, home appliances, and many more products are sold through stores and online at bestbuy.com. It has special retail stores for mobile phones, tablets, and accessories under Best Buy Mobile. Through Geek Squad, it offers technical support, installation, services, and repairs for products ("Best Buy Co

GameStop is focused on developing development inside the retail business and driving the charge in finding new innovation progressions that drive positive customer encounters. Giving computer game items and buyer gadgets another opportunity. Innovation has for quite some time been a staple of the GameStop business and the restoration of computer game equipment and programming and customer hardware is one of our upper hands and basic parts of our purchase offer exchange display. The capacity to get the computer games and consoles that a customer gets for exchange, repair them and return them to the customer advertise is something no other retailer can do and GameStop. GameStop rewards customers for their devotion. GameStop's PowerUp Rewards

6. In your opinion, what are the key lessons from this case study for supply chain managers?

The global player Wal-Mart operates in 14 different markets all around the world, serving 176 million customers every week. Today, the second biggest company of the world, concerning turnover which amounts to 312,427 million US-$, categorizes its operational facilities into five divisions. Among those divisions are the Wal-Mart discount stores, offering convenience and low-priced goods. Wal-Mart supercenters are the biggest stores, being open 24/7 hours and employing a workforce of 350 people, selling all kinds of groceries and general merchandise at the lowest possible price. Wal-Mart neighborhood markets are specified in