preview

Case Study Of Banyan Tree

Satisfactory Essays

Recommendations and Implementation Plan
The Banyan Tree Group is becoming a globally dominate player in the hospitality industry. Though Banyan Tree must look at expanding globally, rapid growth will pose several external, environmental, social and financial challenges. The following steps would help achieve success in this challenging global market:
Approach: A systematic approach would be required for each market as each country is unique and complex.
Knowledge: An in-depth understanding of the unique culture and traditions of the locals would be required to create authentic experiences.
Innovation: The global traveller is constantly on a quest for unique and exciting experiences. To stay ahead of the competition, continuing adaptation, …show more content…

In addition their properties blend harmoniously with the natural environment has been well received. The company has made a strong effort to promote volun-tourism offering guests the opportunity to give back to the local community which has gained them goodwill and world-wide appreciation. The future of tourism will be based on environment sustainability (Cernat and Gourdon, 2007).
Glocalisation: Chairman Ho had the foresight to identify that an Asian hotel would not achieve success in Morocco or Greece if it refused to adapt and incorporate the local culture. Adaptation of the local culture into the Banyan Tree brand architecture has set them apart in the hospitality industry. The company philosophy of service excellence has helped retain their market leadership position.
Relationship building: Going forward, Banyan Tree would need to build stronger relationships with locals, partners, customers, travel agents, banks, airlines and employees (Terrero …show more content…

Despite all the positives the rapid expansion has led to the serious risk of brand dilution. Banyan Tree has identified the challenges of global expansion and taken conscious measures to overcome them. However in order to stay ahead of competition, their growth strategy will need to constantly be reinvented.
In conclusion, I would like to add that today, Banyan Tree is not the only hospitality chain creating destinations and pioneering new experiences. A 2007 research by Ernst and Young reveals that lifestyle hotels annual rev-par has shown a rapid growth from 10% to 22% in just five years (Schneider, 2008). This shows that innovation has become crucial for survival in the cut-throat competitive scenario. The companies who do not evolve with the changing times face the threat of becoming

Get Access