Case Study : Supply Chain Management

Decent Essays

When supply chain managers are brought together it is the common goal to focus on the process of getting the consumers product though the forward supply chain as quick and efficiently as possible. However, there is a need to focus on the scope of the returns process too. “Companies can no longer afford to treat reverse logistics management as an afterthought. It needs to be a core capability within the supply chain organization. For years, most shippers paid little attention to returns” (Dowlatshahi, 2005). It has cost companies billions of dollars over the years and even harmed some of their brands. Though this may be apparent, the improvement of managing the returns of those goods has become the capstone of completing the full cycle of the supply chain from both forward and revers. In saying that, the attributed on managing the returns process is somewhat similar to that of the forward supply chain. This process is not always easy and convenient. Many known companies have failed because of an overload on return that were mishandled, causing a dilemma when making the attempts to reach expectations. To avoid failure the best practices, in reverse logistics have been proven to give those in leadership positions the functional ability to consider the overall establishment of clearly defining what profits and loss are being made. Technological advancements have too given the use of applications and inventory control analytical procedures to govern the increasing disposition of

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