preview

Chapter One Of Drive : The Surprising Truth About What Motivates Us

Good Essays

In chapter one of Drive: The Surprising Truth About What Motivates Us, Author Daniel Pink introduces two types of motivators that he refers to as, “Human operating systems”. Times have changed, and business models are changing as well. Just like we need to upgrade our computer software when it begins to fail. We also need to upgrade our human operating systems, when our current method is not keeping up with the ever-changing business world. The concept of reward and punishment to encourage employees to be more productive is an outdated way of managing people. In order to create a better work environment and increase productivity, we need to upgrade our idea of motivation to include autonomy, mastery, and purpose. Motivation 1.0 involved a primal need to just survive while Motivation 2.0 involves a reward and punishment system that we are all familiar with (p.17). Pink refers to it as “carrots and sticks”. The carrots and sticks motivational approach works for algorithmic tasks. These tasks involve following a set of established instructions that follow a specific sequence and lead to a goal. Cashiering is an example of an algorithmic task. This type of work involves doing the same thing over and over, following a certain process in order to help the next customer (p.27). Technology can easily replace some of these algorithmic jobs, a cashier, for example, can easily be replaced by the self-check out lanes at a grocery store. Contrary to algorithmic tasks, heuristic ones

Get Access