Modifying the characteristics of a job has implications on an organisation as a whole. Different methods have been used over the years in order to find a way in which to increment organisations’ performance. In my essay I am going to outline the different job and work design methods, and analyse their strengths to determine how the changes in a work place can lead to improvement in the labour production, as well as their weaknesses to observe to what extent there are limitations to their influence in an organisation or working environment.
Work design began to be a concern in the late 18th century and the early 19th century due to the Industrial Revolution. It was not until Frederick W. Taylor, an American mechanical engineer, and Henry Ford; founder of the Ford Motor company, who started to question the organisation and management of work; that organisations began to run efficiently. Taylor investigated the ways in which to modify the characteristics of the job in order to increase productivity. He elaborated five principles of ‘scientific management’ in which to achieve three goals: Efficiency, Predictability and Control (pg423) He was able to accomplish these by increasing the output per worker, hence increasing productivity and by identifying the ‘best way’ of doing a job. Additionally by standardizing tasks into specified subtasks, therefore simplifying the jobs and dividing responsibilities. Furthermore by establishing discipline through hierarchical authority, also
Frederick Taylor (1917) developed scientific management theory (often called "Taylorism") at the beginning of this century. His theory had four basic principles: 1) find the one "best way" to perform each task, 2) carefully match each worker to each task, 3) closely supervise workers, and use reward and punishment as motivators, and 4) the task of management is planning and control.
Frederick W. Taylor worked across the United States in the first 15 years of the 20th century looking to solve production problems (Owens & Valesky, 2011, p. 67). He was an engineer in steel manufacturing and studied developed what what is now known as the four principles of scientific management. These principles spell out what both managers and workers are to do. Two important principles include having the management set goals, plan, and supervise workers, and the workers perform the work, and that organizations should establish the standard where management “sets the objectives and the workers cooperate in achieving them” (p. 67). Taylor’s principles are still used today by some organizational leaders who fight the movement that management should work as a team with the workers (pp. 67-68). Taylor’s principles have led to things such as strict discipline, the idea that workers must focus on their task with little or no interaction with colleagues, and the idea of incentive
In the late 19th century, when a period of social activism and economic reform, historically known as the Progressive Era (Maligned), coincided with the capitalistic expansion at an unprecedented rate, a series of ideas on eradicating systematic soldiering and increasing the overall productivity quiet sprouted at steel industry, later growing into the theories of scientific management in the next two decades. Scientific management, also known as Taylorism, was one of the earliest attempts to apply scientific methods to optimize of management and achieve economic efficiency. Its founder, Frederick Winslow Taylor, was also the prominent figure in the Efficiency Movement in the U.S. The principles of scientific management have shaped American industry and on management science in three major ways since the 1880s. On the corporate level, scientific management had streamlined manufacturing process; on the individual level, it instilled many fundamental management ideas into the American industry; as the leading thought during the Progressive Era, it laid the foundation for various disciplines, many of which serve as guidelines even for modern-day industries.
Scientific management or "Taylorism" is an approach to job design, developed by Frederick Taylor (1856-1915) during the Second World War. With the industrial revolution came a fast growing pool of people, seeking jobs, that required a new approach of management. Scientific management was the first management theory, applied internationally. It believes in the rational use of resources for utmost output, hence motivating workers to earn more money. Taylor believed that the incompetence of managers was the major obstacle on the way of productivity increase of human labour. Consequently, this idea led to the need of change of management principles. On the base of research, involving analysing controlled experiments under various working
Frederick Taylor was an engineer who ran experiments in the 1880’s on the common manufacturing process of his time. His goal was to increase the productivity of the workers. The experiments measured the time to perform different tasks. He created recommendations for the workplace that became business standards and were enforced in the workplace. Businesses used these as a measure of productivity and rewarded wages and other rewards on a basis of performance. These changes created a shift in the workplace and a demand for higher compliance became the norm. Taylor helped create the need for standards in the workplace.
Scientific Management is also known as Taylorism. Fredrick Winslow Taylor wanted to divide the work process into small, simple and separate steps (Division of Labor). Division of Labor meant every worker only had one or two steps, this was created to boost productivity. Taylor also believed in Hierarchy, he wanted a clear chain of command that separated the managers from workers. He did this so managers would design work process and enforced how the work was performed and employees would simply follow directions. Taylor wanted to select and train high performing workers or first-class employees and match them to a job that best suited them. Taylor believed the most productive workers should be paid more. Employees who could not meet the new higher standard were fired.
Initially at Ford motors, production used to take place by keeping the vehicle at one position and making the workers move in and about gathering the several parts together. This method unfortunately was a very tedious and time-consuming process. In view of this fact, Henry Ford appointed Taylor to monitor the operations taking place. Ford applied the scientific management
The year 1911 saw Frederick Winslow Taylor publish a book titled ‘The principles of scientific management’ in which he aimed to prove that the scientific method could be used in producing profits for an organization through the improvement of an employee’s efficiency. During that decade, management practice was focused on initiative and incentives which gave autonomy to the workman. He thus argued that one half of the problem was up to management, and both the worker and manager needed to cooperate in order to produce the greatest prosperity.
Successful work-design initiatives must overcome many obstacles in order to have their intended impact. This article outlines eight obstacles to work redesign: (1) influences on multiple outcomes, (2) trade-offs between different approaches, (3) difficulty in choosing appropriate units of analysis, (4) difficulty in predicting the nature of the job, (5) complications from individual differences, (6) job enlargement occurring without job enrichment, (7) creating new jobs as part of growth or downsizing, and (8) differences between longterm and short-term effects.
The job characteristics model is one of the most influential attempts to design jobs with increased motivational properties. Proposed by Hackman and Oldham, the model describes five core job dimensions leading to three critical psychological states, resulting in work-related outcomes.
Previously workers would work on their own and strived to improve their skills. The development by Taylor informed staff on what to do and how to do it. The third principle was about cooperation between employers and employees. This principle had two aims one was to achieve productivity through his defined processes and the other was to ensure management and workers worked together.
Successful management requires an understanding of the fundamental concepts of effective management techniques and principles. In order to gain such insight, and manage effectively and efficiently, managers must develop an awareness of past management principles, models and theories. From the turn of the 20th Century, the
Scientific management is a theory of management that analysis and synthesizes workflows, with the objective of improving labour productivity. The core ideas of the theory were developed by Frederick Winslow Taylor in the 1880s and 1890s, and were first published in his monographs, Shop Management (1905) and The Principles of Scientific Management (1911). He began trying to discover a way for workers to increase their efficiency when he was the foreperson at the Midvale Steele Company in 1875. Taylor believed that decisions based upon tradition and rules of thumb should be replaced by precise procedures developed after careful study of an individual at work. Its application is contingent on
Taylor's own name for his approach was scientific management. This sort of task-oriented optimization of work tasks is nearly ubiquitous today in industry, and has made most industrial work menial, repetitive, tedious and depressing; this can be noted, for instance, in assembly lines and fast-food restaurants. Ford's arguments began from his observation that, in general, workers forced to perform repetitive tasks work at the slowest rate that goes unpunished. This slow rate of work (which he called "soldiering", but might nowadays be termed by those in charge as "loafing" or "malingering" or by those on the assembly line as "getting through the day"), he opined, was based on the observation that, when paid the same amount, workers will tend to do the amount of work the slowest among them does: this reflects the idea that workers have a vested interest in their own well-being, and do not benefit from working above the defined rate of work when it will not increase their compensation. He therefore proposed that the work practice that had been developed in most work environments was crafted, intentionally or unintentionally, to be very inefficient in its execution. From this he posited that there was one best method for performing a particular task, and that if it were taught to workers, their productivity would go up.
Job analysis and design has attracted more attention of organizations, since poor job analysis and design result in poor job performances of employees and organizational performances. This essay is based on Philips’ changes in its workplace design in a factory. In the past, the factor’s old operation line had generated poor employee and organizational performance such as low morale of employees, high rate of turnover, and poor quality control. While redesign its operation line, Philips has gained a high productive workforce, such as building self-management teams, enriching employee’s spirit life. This essay is based on Philips’ successful experience in work redesign. The author has been appointed as a human resource director a factory in Manila. In order to increase the productivity of his factory, the author determined to learn from Philips’ experiences. In the essay, it will firstly analyze the old operation line’s problems, including poor job analysis and design, ignoring employees’ needs with poor working conditions, and low workplace morale. As for the problem, the essay will present relevant suggestions for each of the three problems, including improving job design with considering employees’ voice, improving working conditions and motivating them, and Building healthy organizational culture.