Clients Verbal And Nonverbal Communication In Patients

Communication is the foundation of interdisciplinary patient care for those working with hospice and palliative care populations (Wittenberg-Lyles, Oliver, Demiris, Petty, & Day, 2008). Shared communication between the nurse, patient, and caregiver is fundamental in decreasing caregiver stress and improving both the bereavement process experienced by the family as well as the symptom management issues experienced by the patient (Ellington, Reblin, Clayton, Berry, & Mooney, 2012). Two types of shared communication methods often found in hospice include face-to-face verbal and non-verbal communication.

To me interpersonal communication describes the exchange of verbal and nonverbal messages between two different people. Joseph DeVito states that “interpersonal communication is inevitable, irreversible, and unrepeatable” due to these things effective communication is a necessary skill for us to function in our day to day lives (p. 20). Therefore, I have created a theory for interpersonal communication that goes as follows; To experience effective communication you must understand: your culture, the other person’s culture, and how to listen effectively. By knowing these three things you can consistently avoid misunderstandings and promote understanding in your interpersonal and intercultural relationships.

Non-verbal communication consists mainly of the things people do with their body language. There are times where words are expressed and non-verbal communication could help emphasize the message. A few examples of nonverbal communication are hand gestures eye contact, facial expressions as well as tone and volume. I was given this assignment to observe a situation and take note of the nonverbal communication that occurred. I also had to observe whether the non-verbals were able to execute the message and if the behavior was acceptable.

As a nurse you are the voice that speaks to everyone, communication is a key aspect of a nurse’s role, this is verbal communication and non-verbal communication that combined together allows a nurse to function.

Instructions: Respond to each question below in complete sentences with at least 150 words. Include at least one example from the reading materials that supports your position in your response.

This paper, will discuss the processes of verbal and nonverbal communication, including associated components of each, the differences between listening and hearing regarding communications. Also covered will be the formal and informal channels of communication that may be used within criminal justice organizations and implemented strategies used to overcome communication barriers therein. Verbal and nonverbal communication are the two main divisions of communication, and each specific realm deals with its own unique subject matters, symbols, behaviors, and processes.

“Mr. Jacks said that you would have some questions when you woke up, so I’m going to try to answer all of them as much as I can. So here goes!” the man started as he motioned for the three of you to walk with him.

In the field of health care, communication is essential for proper function in every situation. Poor communication skills can result in perilous and sometimes fatal consequences. Each interaction with coworkers and patients is critical, and effectively communicating is an important means by which quality care is provided. As future health care providers, it is our responsibility to learn to effectively communicate between other providers and patients. Wayfinding shifts were an excellent way to practice effective communication in a health care setting. During my wayfinding shifts, I experienced firsthand the communication process between providers and patients while applying concepts about effective communication with patients and providers.

I am a volunteer at community centre , and my supervisor asked me to produce an information pack .

“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.

Non-verbals play an important role in rapport building too. Duchan (2011) found that affect attunement between therapist and client was critical to rapport building. Similarly, Duggan & Parrott (2006) revealed that physicians’ use of facial reinforcers, like nodding, was positively related with patient’s disclosures. In the video, other nonverbal aspects of rapport building like smiling, eye contact and mirroring are also observed. Non-verbals create a welcoming atmosphere for conversation and are crucial in monitoring the quality of communication. Incongruent verbal and nonverbal messages should be addressed by the physician (Barnett, 2001) and it becomes especially important to rapport building when communicating with young children (Fourie, et al., 2011) who may not articulate their ideas clearly; people from other cultures who might face a language barrier and the elderly who might be easily confused and forgetful.

From the Resident Care Conference I took part in there were times I did see effective and ineffective non verbal communication. Effective non verbal communication can be described as an individual who is not engaged in a conversation, showing little to no respect to other team members and lacking an interest in what the other person is saying. Examples of this are; lack of eye contact, slouched in chair, hands crossed, rolling eyes and being occupied with other things while someone else is speaking. During the Care Conference sitting slouched back and lack of eye contact were the two main forms of ineffective non verbal communication that I saw. Effective non verbal communication techniques are having eye contact, good posture and leaned forward to look more engaged, appropriate body language and face gestures that show that you want to be there. Some of these aspects were seen throughout the Care Conference but it could have been a lot better. This was a good opportunity for students to see what other people are doing so they can distinguish what is appropriate and inappropriate non verbal communication. I also found this a great eye opener and learned so many techniques towards improving my non verbal communication so that I am ready for the professional work environment.

The first video will be talking about None-verbal communication. The nurse having a talk with the patient in none verbal communication. She was talking in appropriate like the tone and volume of voice when speaking to the patient which is not the way to speak to a patient and also this includes her facial expressions because she was doing facial expressions in front of the patient which is really rude to do in front of your patient and she mostly was writing down the information, like she’s not really concentrating on her when writing the patients information. Her body posture wasn’t good because when she’s talking, she keeps on making movements when talking to the patient. This is supported by Solomon, Denise; Theiss, Jennifer (2012) who suggested the theory for this book. So facial expression is really important because when you talk to your patient, you have to have a smile on your face when talking to your patient because it shows that to the patient, your there to help them and trying to understand what the problem is with the patient, so when talking to the patient, you should always have a smile on your face so they feel happy and encouraged with the nurse at all times. This is supported by McHenry, Parker, Baile & Lenzi (2012) who suggested that journal.

Question #1: What are your initial observation of the patient? Include name, age, marital status, profession, behavior, etc.

Over this summer course I have learned a lot about communication. I learned how significant nonverbal and verbal communication is, along with listening. I never fully understood how big communication is in our daily lives. I now realize that it is a huge aspect of how we continue in our lives. This course has showed me different levels of communication.