Practical Nursing Personal and Professional Growth 2: IPE Individual Essay
From the Resident Care Conference I took part in there were times I did see effective and ineffective non verbal communication. Effective non verbal communication can be described as an individual who is not engaged in a conversation, showing little to no respect to other team members and lacking an interest in what the other person is saying. Examples of this are; lack of eye contact, slouched in chair, hands crossed, rolling eyes and being occupied with other things while someone else is speaking. During the Care Conference sitting slouched back and lack of eye contact were the two main forms of ineffective non verbal communication that I saw. Effective non verbal communication techniques are having eye contact, good posture and leaned forward to look more engaged, appropriate body language and face gestures that show that you want to be there. Some of these aspects were seen throughout the Care Conference but it could have been a lot better. This was a good opportunity for students to see what other people are doing so they can distinguish what is appropriate and inappropriate non verbal communication. I also found this a great eye opener and learned so many techniques towards improving my non verbal communication so that I am ready for the professional work environment.
From the Resident Care Conference I did see effective and ineffective features related to group dynamics. There are four phases
Verbal communication is generally any method using the spoken word but in a care setting this includes the pitch of your voice the rhythm you speak the language you use the speed of your voice and the tone of your voice. This can be in a phone coversation in a meeting, talking to friends or people around you. In a care setting a care worker has to understand how to use these skills when talking to a client and how it can affect the client. For example in a care home for the elderly if a care worker was to talk to
Non-verbal communication is very important and is often more important than verbal communication. This consists of eye contact, hand and body language and facial expressions.
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.
Non-verbal communication: ways of communicating without using words (for example, through body language such as gestures, eye-contact and touch)
Another non-verbal communication skill that I learned to use effectively was silence as it gave both the patient and the nurse time to reflect upon previous or future events in the patient’s care, although it is important to ensure that the patient’s needs are still met and that the focus is still on them. Therefore it is important that the nurse involves the patient through other means of communication.
Why is nonverbal communication so important? How can you tell when non-verbal communication is effective?
Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.
Effective communication is a process that creates positive results for the sender and receiver. A sender is the person who is delivering a message or information and a receiver is the person who collects and interprets said message or information (Yoder-Wise, Leading and Managing in Nursing, 2015, p. 322). A nurse leader must be both a sender and receiver to achieve a productive interaction. There are three main types of communication that a nurse leader uses. These techniques include verbal communication, nonverbal communication, and written communication. Verbal communication usually happens in person or over the phone and the message is conveyed using speech. Nonverbal communication involves facial expression, eye contact, tone, and gestures. Nonverbal and verbal communication are
In my life, I have matured, evolved, and have gained an understanding of myself. Prior to entering the nursing program, my views of nursing were biased towards the science of nursing. I was interested in the math, calculations, and the application of treatments. As my first year draws to an end, I have developed an appreciation for what it takes to be an effective nurse. I have discovered that holistic care is an important approach that nurses should embody. The purpose of this paper is to reflect on my journey of development as a nursing student and how I believe that holistic care is a pivotal component in nursing. My experiences have shaped me, which in turn has helped me to identify my personal philosophy that will be reflected in my nursing career.
In 2008, The Robert Wood Johnson Foundation (RWJF) and the Institute of Medicine (IOM) launched an initiative to assess and reform the nursing profession to address the complex unique nursing needs for the current world. The IOM report published in 2010 calls on nurses to take greater role in the healthcare system by taking leadership roles and obtaining high level education. The report envisions nurses to use their full potential and attain academic progression to redesign the healthcare profession in United States.
Verbal Communication referred to as word based communication. Verbal communication can be oral as well as written for example e-mails, letters. The health care practitioner always should use appropriate language when they are working with service users and their families, colleagues. Communication is being clear, friendly and pace is suit to listener is the key to effective communication and will help to form and maintain effective care relationship ( Rasheed, 2010).
Non-verbal communication is defined as the aspect of communication that information is exchanged through non-verbal cues. The nurse had showed minimal respect towards Peter and had spoken at a poor tone of voice. The use of facial expressions when interacting with patients is important as it expresses respect, empathy and attention (Mast, MS. 2007). Para-verbal communication refers to messages that are said through tone, pitch, and pace; along with verbal communication, this had assisted in my approach to Peter. In many situations when interacting with patients, it is how the speech is said and not what is said as a sentence can express different meanings depending on the emphasis on the words and tone of voice (Brindley, P. G
Nurse practitioners (NP) are advanced practice registered nurses (APRN) who are educated and trained to provide health promotion and maintenance through the diagnosis and treatment of acute illness and chronic condition. As a future NP, the author of this paper describes her philosophy of leadership, the leadership style which best fits on her abilities, leadership theory appropriate for her role in Family Nurse Practitioner (FNP) and how she envision her leadership evolving the next five years.
Non-verbal communication is used to give us cues about what is being communicated (Underman and Boggs, 2011) and involves listening, eye contact, body language, facial expressions and movements. Posture can be open or closed reflecting a person’s emotions and attitudes (skillsyouneed, 2014). Listening can create trust, act as an advocate and build a therapeutic rapport with the patient. Barriers to listening are a noisy environment, tone of voice, timing and tiredness. Kinesics (body language) is an important non-verbal skill that involves the conscious or unconscious body positioning or actions of the communicator (Underman and Boggs, 2011). Following the SOLER guideline is useful. S- Sit squarely to the person (face them). O- Maintain an open position, L- Lean slightly forward, E- Maintain comfortable eye contact and R- Relax and take your time (Egan, 2002).
In November of 2010, the Institute of Medicine (IOM) released “The Future of Nursing: Leading Change, Advancing Health”. This special report examined the current state of nursing and changing landscape of the American healthcare system and offered recommendations for the future role nurses should play. The committee that released the report, Committee on the Robert Wood Johnson Foundation, divided it into three parts. Part II of the study, focused on transforming the nursing profession in order to improve America’s healthcare system. In order to achieve this transformation, the committee recommended that nurses attain higher levels of education and training, practice to the full extent of that education and training, and assume more