Communication Apphremension

Communication apprehension has played a huge role on my life. Growing up I thought I was a social butterfly, not worrying about what people thought about me or how they viewed me. I had some great friends growing up that were always supportive of me. We would hang out all the time and meet new people and just have fun. It wasn’t until I was a little bit older that I learned of the fear of public speaking.

Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.

In our narrative which is about a high school student suffering from a speech disorder, caused by social anxiety. He is trying to overcome his awkwardness by talking to his

The communication disorder that is portrayed in this film was aphasia in adults. According to our book, Aphasia is a loss of language due to a stroke, head trauma or another type of brain damage. (Tanner, 2003). As a result, from Henry’s gunshot accident to his brain, he was put into a childlike state of mind due to is receptive and expressive abilities. Henry becomes fully aphasic, specifically Broca’s Aphasic, which a person with Broca’s Aphasia has choppy and non-fluent speech with pauses, fillers, and struggled attempts to speak (Tanner, 2003). The area of the brain that is called the Broca is in the frontal lobe and is responsible for combining

Communicating with children and young adults who have communication differences should be approached with care and sensitivity. Some children may find it hard to make friends due to being anxious or have a lack of confidence in speaking out to others; they may have a speech disorder, stammer or a condition which creates communication a problem. How we communicate with children or young adults is by giving them time to think of their answer, let them reply in their own time, and not speak for them or answer the question for them.

Children with communication difficulties, such as speech, language or communication impairment, emotional or cognitive difficulties will need more time and reassurance to ensure they do not feel pressured when speaking. It is important to allow them to speak for themselves in order to build their confidence as well as their ability to communicate clearly.

Competence in interpersonal communication can be assessed both through general interpersonal interactions and non-verbal communication. Both general competence and non-verbal competence are very important to the way that we communicate and have great influence on the message that we relay to those with whom we communicate. After watching the conversation recorded between Matt and I, I have realized that although there are some areas in which I am a competent communicator, there are areas where I could benefit to improve.

James’ prior therapist reported the following with regard to his challenges with speech and getting his needs met through communication, “This does not come easily to him and he is often hard to understand”.

I grew up with a stutter. I wished I had embraced my speech impediment and allowed myself to promote the ways in which I am able to communicate effectively with people instead of dwelling on the difficulty I had in my speech. It was tough for me to speak in front of people throughout grade school, as I would try to get all my words out as clearly as possible even though it was difficult for me to do so. Instead of embracing my slight fallibility, I was ashamed and did not want to acknowledge that I had an impediment. I spoke little in public. As I progressed through high school and the early years of college, I made an effort to improve my speech by forcing myself to take advantage of speaking opportunities. Even as my speech improved, it was still uncomfortable for me to admit that I had an impediment. It was not until my junior year of college that I realized I could use my other refined capabilities in communications in order to connect with people. In lieu of my speaking, I capitalized on my written communication skills and it showed through creating health education materials, assisting show production at CNN, developing a communication for development media initiative in the Solomon Islands, and now currently as the Editor-in-Chief of the Yale Undergraduate Journal of Public Health. Consistent development in my writing ability allowed me to develop the confidence upon improving my

The greatest challenge I’ve faced is a communication disability. It started before I came to the U.S., but it got worse after I started life in this new place. Adults might think I am just shy or being polite, however, I think my case is selective mutism after I did some research about that. Selective mutism is not a common anxiety disorder, and many overcome it without noticing. Unfortunately, I am not one of them. The anxiety makes me afraid to talk to others, and I cannot even look straight into their eyes. My voice is shouting in my head, but nothing can come out from my mouth. This obsticle blocks my way to make new friends.

* Explain the role of effective communication and interpersonal interaction in health and social care context:

There are many forms of communication which can be used to meet the different needs of individual's and these may include one or more of the following:

evidence of studies that dispelled many of the myths about the drug. n118 For example,

Chapter 8 is about communicating nonverbally, one concept that I believe i'm good at applying to my life is body movements. I define body movements as using looks, facial expressions, hand gestures and self presentation to express yourself. For example, when someone is talking my body language tells you if i'm interested in what hey are saying or not. If i am interested i sit up straight, i make eye contact and i'm completely focused on them and every word they say. But if i'm not interested, I tend to slouch in my chair, look around the room, think about other things. And if i'm really bored i will continuously play with my hair. If someone is talking and i don't agree with them or i don't like what they are saying I will cross my arms, stare at that person with a dirty look, and I might even roll my eyes. I think that body language is important to communications. Others can judge you by your body language, i think you tell a lot by a person by how they present themself. When you go for a job interview you're not gonna slouch or roll your eyes, you're gonna be standing straight up with a

Humans act toward people, things, and events on the basis of the meanings they assign to them. Once people define a situation as real, it has very real consequences. Without language there would be no thought, no sense of self, and no socializing presence of society within the individual. (Socio-cultural tradition)