Communicating in Health Care Communication is the foundation to any relationship; Complications in communications can become detrimental. Ineffective communication may lead to misunderstanding, aggravation, and lack of collaboration. The purpose of this paper is to describe the principles used in a patient, clinician communication, and how I incorporate these principles with my patients. I will continue to discuss the methods that being used to improve interdisciplinary communication and, the way my unit prefers. Lastly, ethical principles that can apply to complications in patient care communication; the significance of ethics in communication, and how patient safety is affected by team communication. Principles of Communication Health care professionals must strive and maintain effective communication with the entire staff as well as the patients in their care. Many factors can influence the communication between patients and their healthcare team. According to Paget et al., (2011), “there are seven basic principles of patient-clinician communication; mutual respect, harmonized goals, supportive environment, appropriate decision partners, the right information, transparency and full disclosure, and continuous learning” (p.2). In a clinician, patient relationship, mutual respect is important; both parties must make decisions together as a whole to improve the patients’ health. Sharing information helps build trust, although psychosocial needs also have to be considered.
The Purpose of this paper is to explain how communication between doctor and patient, nurses and patient and nurse to doctor is imperative to the patient care and outcome. To define, and discuss the seven principles of patient-clinician communication, and how, I apply three of them in my everyday clinical settings. In Addition, I will be discussing three methods of communication which can improve communication outcomes regarding patients and clinicians, along with given personal examples. Last of all, we will define and give an example of four ethical principles are applied in the patient-clinician along with explaining the importance of ethical communication and safety when it comes to my patients.
Nurse-patient communication requires an understanding of the patient and the experience they may encounter. Good communication is not based on the abilities of a nurse, but their education and experience they may have. Nurses must devote their time to the patient when communicating necessary confidentiality and the nurses should not forget that communication should include who is surrounding the sick person and
Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible
Good communication between physician and patient is vital for a patient to make an informed choice regarding their care.
Effective communication is one of the utmost characteristics of a high-quality health care model that responds to the existing needs of the general population. However, communication may sometimes be taken for granted and therefore fail to relay important information between health care providers within the interprofessional team. In today’s health care setting, communication is particularly challenging due to the limited time constrain in the workplace. In spite of the utilization of existing charts and documentation, errors are made. In this paper, a real life clinical scenario is discussed which involved a breakdown of
A patient will always benefit from the combined knowledge and expertise of several professionals working towards a common goal. This belief has played a key role in the biomedical model of healthcare (Yuill, Crinson and Duncan, 2010) slowly evolving to encompass more holistic models: including the biopsychosocial model (McInerney, S 2016). It is wrong to assume that a single health worker can solely manage the often complex needs of a patient. Since this is the case, effective cross-departmental communication is necessary to ensure the best possible care for a wide-range of service users. Communication, in many ways, seems to be the key to good patient care: it is used to obtain informed consent, it offers dignity and respect to patients and it can flag up possible concerns about a patient early
As a professional administering and delegating care to a patient you have a great responsibility to communicate with them. The world of healthcare is large and to the general public is utterly confusing. As the professional you need make the patient feel secure about the care they are receiving. It also lends itself to informing the families of the patient as well. If the patient is confused, it’ the job of the professional to be the teacher. It’s not enough for the information to be given, the information needs to be interpreted.
In recent times, in the field of health communication, a shift in beliefs has become apparent. Many feel that the physician-centered approach is no longer the best way to manage the interaction between patients and doctors. A new collaborative approach has been adopted by many. This collaborative approach is more of a partnership between the patient and doctor. More communicating by the patient, and more listening by the doctor. When the doctor and patient speak to one another, they speak to each other as peers sharing ideas,
Active listening may offer a great deal of potential to increase the effectiveness of communication which takes within the practice, creating increased clarity and reducing the potential for misunderstandings, especially with patients who may be emotional or find communication difficult. Research by Street and Haidet (2011), looked specifically at communication between doctors and patients, and found frequent significant gap between physicians' perception of the patients' health concerns and actual beliefs and concerns, creating the potential for misunderstanding. Factors that were attributed to the problem were presumptions and communication issues between the two parties. While this research looked at doctors, other authors have extended this to different healthcare professions, applying to both patient and peer communication (Propp et al., 2010; Beam et al., 2010).
Communication between patients and all members of their health team is essential for positive outcomes for the patient Following the seven principles of communication, utilizing communication tools to improve interdisciplinary communication such as SBAR and team huddles, and the importance of ethical principles are ways to maximize communication between all members of the patients’ health care team.
Communication in health care is crucial for success in any health care based institution. Collaborate communication within health care professionals is more effective than an individual. Collaboration in health care is defined as health care professionals assuming complementary roles and cooperatively working together, sharing responsibility for problem-solving and making decisions to formulate and carry out plans for patient care (Agency for Healthcare Research and Quality, 2008). Collaboration amongst physicians, nurses, and other health care professionals increases team members’ attentiveness of each other’s type of
Communication is complex yet essential to our life and with the different beliefs, ethnicities, and attitudes communication can deteriorate. The purpose of this paper is to discuss the different interdisciplinary methods of patient-clinician communication. This topic is important to me because having the ability to be effective in my communication results in satisfaction, fulfillment, quality, safety, contentment, and peace. I hope to become successful in understand and to beunderstood in my communication. Nurses should want this education to prevent the negative effect that results from the inability to communicate effectively.
The third principle of patient-clinician communication that I feel strong about is continuous learning. Nurses job is not only to administer medication and treatments, part of our job is to educate our patients. Making sure that they understand their medical condition and the potential impact on their lives. Not all patients learn the same way or at the same pace. Some patient may have visual, hearing, cognitive, or learning impairment. Knowing our patients and approaching them the right way is very important. Since I work in Surgical Intensive Care (ICU) most of our patients had some kind of surgery, and even though it is very unlikely that they will be discharged home from ICU, learning process starts there. Teaching them about their medical
The core of these relationships rely on the standard application of therapeutic communication. Therapeutic communication involves the use “of specific techniques, including the use of open-ended questions, touch, focusing, giving information, acknowledging, clarifying, reflecting, silence, and offering self” when communicating with patients (Berman and Snyder, 2012). The use of these techniques by the healthcare provider develops the patients trust in their knowledge, judgement and scope of practice in relation to their health concerns (Kleier, 2013). Therapeutic communication helps to form the patient’s positive perception of their healthcare
There are a number of key elements that help to provide a framework that enhances truthful communication. Firstly, there is the need to develop open and honest communication from the very beginning of the patient-health professional relationship. Secondly, the health professional needs to use patient penchant as a “weigh” by asking them what they wish to know, how much they wish to know, and determining what they already know. In other words, it is a responsibility of the health professional to get a ‘feel’ for the situation, including the patients’ perception of the situation (Ashcroft, Dawson & Drape 2007).