The Purpose of this paper is to explain how communication between doctor and patient, nurses and patient and nurse to doctor is imperative to the patient care and outcome. To define, and discuss the seven principles of patient-clinician communication, and how, I apply three of them in my everyday clinical settings. In Addition, I will be discussing three methods of communication which can improve communication outcomes regarding patients and clinicians, along with given personal examples. Last of all, we will define and give an example of four ethical principles are applied in the patient-clinician along with explaining the importance of ethical communication and safety when it comes to my patients. Principles of Communication …show more content…
With dealing with patients the clinician needs to make sure the right information is given to the patient and that other options are available if need be. Along with this information the clinician needs to discuss the benefits, risk, and cost and be understanding to the patients’ needs of what they can or cannot afford along with any cultural problems that may hinder the patient to completing the care plan. In order to give the right information, there needs to be transparency and full disclosure by the patient. This is important because the patient’s medical history along with the family medical history, their concerns and preferences are all taking into account when given the appropriate care. The last principle is called continuous learning. This is very important because the clinician can give all the information to the patient that he wants and the patient themselves may agree to everything they said, but the question is did they understand it? With all affective communication, the patient needs to explain what was told to them what is it they agreed upon and explain how they will go about doing it. After the explanation is completed, then any updating or changes to the care plan or assessment can be implemented. As a nurse, I use most if not all of these throughout my day, for when a patient is
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Poor communication puts patients in danger because it can lead to medical errors and adverse events. For example, a medication error can occur if a physician’s orders are not updated in time or if the outgoing nurse does not provide the correct time in which a dose was administered last. Thus it is crucial to communicate any recent treatment that has been implemented. In this way, nurses and physicians can facilitate the prevention of errors. Another consequence of ineffective communication is that it can decrease morale and increase work-related stress among members of the healthcare team. If nurses and physicians are not understanding each other’s actions, conflict ensues. It can cause toxic interpersonal relationships. This, in turn, will affect the level of patient care because it is difficult to focus amidst emotional strain and
Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible
The American Nurses Association (ANA) “Code of Ethics for Nurses” (ANA, 2001) states: “The nurse promotes, advocates for, and strives to protect the health, safety, and rights of the patient”. This reflects that advocating for the patient directly correlates with the safety and well-being of the patient. The key part to patient advocacy is effective communication. In recent times, there has been a focus on the connection of effective communication between healthcare workers and patient safety. A number of Institute of Medicine reports has brought focus to the severe matter. The reports have emphasized the concern of the lack of communication in the healthcare setting and the resulting negative patient outcomes. (Hanks, 2012a). This goes back to the notion that while many healthcare professionals consider themselves as a working member of a team, we have the natural tendency to work autonomously. Therefore, it is the nurse’s duty to collaborate patient centered care by practicing good communication skills with the entire healthcare team, the patient, and the patient’s family if consent is given to assure patient safety.
There are many forms of communication which can be used to meet the different needs of individual's and these may include one or more of the following:
Professional Communication is a very important element in the foundation for a strong health care system. Communication can also serve as a basis for basic health care administered. Communication is not only the one tool in health care in which we can control, but also what helps prevent the derailment in patient-healthcare professional trust.. Types of model that can help express how important professional communication is within health care is the movie titled, The Doctor. There are various examples in this movie in which the importance of professional communication is portrayed and supports the argument, as well. These types of examples and supporting data can also be found in real life testimonies of what type of situations can result from lack of professional communication in the health care setting. Communication teaches the importance in human-to-human contact that some hospitals and health care setting may lack due to the certain personality type that is more attracted to the roles of doctors. Professional communication should remain at the forefront of bed side manner and proper etiquette in the health care field and setting.
As a professional administering and delegating care to a patient you have a great responsibility to communicate with them. The world of healthcare is large and to the general public is utterly confusing. As the professional you need make the patient feel secure about the care they are receiving. It also lends itself to informing the families of the patient as well. If the patient is confused, it’ the job of the professional to be the teacher. It’s not enough for the information to be given, the information needs to be interpreted.
Communication plays a big role in the health care system. Without effective communication, how will we keep our patients safe? It is imperative for health care workers to have proper communication with their patients. It is also important for interdisciplinary teams to communicate effectively. According to the Joint Commission, seventy percent of sentinel events were caused by failure of communication (Dingley, Daugherty, Derieg, & Persing, 2008). The purpose of this essay is to discuss the seven principles of patient-clinician communication to meet patients’ expectation and using interdisciplinary communication to improve patient safety.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
Communication between patients and all members of their health team is essential for positive outcomes for the patient Following the seven principles of communication, utilizing communication tools to improve interdisciplinary communication such as SBAR and team huddles, and the importance of ethical principles are ways to maximize communication between all members of the patients’ health care team.
According to Boykin “Caring is the foundation of nursing” (Boykin et al, 2011) and in order to be a nurse, it is essential that a nurse can demonstrate and practice professional communication skills. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.
The social interaction is an integral part of everyday life of each individual, which is learned from the early childhood and is innate in its nature. It includes the social exchange of information, the ability to communicate, decide, and take responsibility for one’s action. The routine work of healthcare professionals includes the information exchange on an everyday basis. The excellent knowledge of primary disciplines necessary for the practice is crucial for the healthcare professional; however, one can encounter the difficulties without the deeper understanding of ethical principles of communication in the healthcare environment. The book “Health Professional and Patient Interaction”” by R. Purtilo, A. Haddad, and R. Doherty introduces the readers with the basic ethical principles and behaviors in the healthcare setting. The key points that the healthcare professional has to practice to achieve success and harmonic professional relationship with the patient are: respect in all circumstances, the ability to listen, the readiness for challenges, and care with empathy to the patient situation beyond any limits.
There are a number of key elements that help to provide a framework that enhances truthful communication. Firstly, there is the need to develop open and honest communication from the very beginning of the patient-health professional relationship. Secondly, the health professional needs to use patient penchant as a “weigh” by asking them what they wish to know, how much they wish to know, and determining what they already know. In other words, it is a responsibility of the health professional to get a ‘feel’ for the situation, including the patients’ perception of the situation (Ashcroft, Dawson & Drape 2007).