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Consumer Behavior in Tourism

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CONSUMER BEHAVIOR IN TOURISM

Monika Singla
Assistant Professor
DAVCC College, Faridabad monajain711@gmail.com #9555090036,

INTRODUCTION

Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defines tourists as people who "travel to and stay in places outside their usual environment for more than twenty-four (24) hours and not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited. I want to do this! What's This? Among the various service industries, their behavior involves a search for leisure experiences from interactions with features or characteristics …show more content…

The Ministry of Tourism is the nodal agency for the development and promotion of tourism in India and maintains the "Incredible India" campaign.

PRESENT SITUATION AND FEATURES OF TOURISM IN INDIA

➢ According to World Travel and Tourism Council, India will be a tourism hotspot from 2009-2018, having the highest 10-year growth potential. ➢ As per the Travel and Tourism Competitiveness Report 2009 by the World Economic Forum, India is ranked 11th in the Asia Pacific region and 62nd overall, ➢ It is ranked the 14th best tourist destination for its natural resources and 24th for its cultural resources, with many World Heritage Sites, both natural and cultural, rich fauna, and strong creative industries in the country. ➢ India also bagged 37th rank for its air transport network. ➢ The India travel and tourism industry ranked 5th in the long-term (10-year) growth and is expected to be the second largest employer in the world by 2019. ➢ India has been ranked the "best country brand for value-for-money" in the Country Brand Index (CBI) survey conducted by Future Brand, a leading global brand consultancy. ➢ India also claimed the second place in CBI's "best country brand for history", as well as appears among the top 5 in the best country brand for authenticity and art & culture, ➢ Fourth best new

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