Harvard Business School Case Study
Corning Glass Works:
The Z-Glass Project
Claude Barnett Jason Fishner Jillian Ozkara Frankie Quarles
Empire State College – Operations Management
Instructor Betul Lus
October 17, 2010
Problem Statement
The Corning Glass Company many product developments throughout the 1950s, 1960s, and 1970s. During that time they always had been a leader in the arena of glass and ceramic products. Corning Glass Company focused on commercial products until the 1960s when it entered the consumer market. One of Corning’s exceptional technologies in this market was Z-Glass. After several successful years of producing Z-Glass at the Harrisburg plant,
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Moreover, Corning’s reemphasis of technical competence demonstrates its corporate identity and commitment to process and productivity excellence.
Corning has a diverse product line that includes glass, ceramics, tableware, cookware, and auto parts. In order to offer such a diverse portfolio of products, Corning constantly reevaluates its production capabilities and deploys resources to improve productivity. The manufacturing and engineering team was developed internally and tasked with the responsibility of process change and improvement. The M & E team plays an integral part in Corning’s ability to garner new market share and leverage existing opportunities. For instance, the M & E team participated in numerous projects throughout Corning, but its core responsibilities include internal consulting, product quality assurance, and the smoothing the transition of products from R&D to production. The M & E team’s function is to solve problems by implementing long term solutions that facilitate process and quality improvement.
Despite M & E’s capabilities and overall intent, the formulation of this team was not well received initially by other divisions within the Corning
WOOSTER — Sit down with Greg and Kathy Long and you would never know the couple has been named to the Wooster Area Chamber of Commerce Wall of Fame.
Two system components that meet the federal regulatory requirements that meets HIPPA and meaningful use requirements are privacy measures to prevent unauthorized access to patient’s records and the use of CPOE. The first system component is prevention of unauthorized access to patient’s records. Healthcare providers should access only the information necessary to do their job adequately and efficiently. This mean that providers are only allowed in patient’s records whose care they are involved in. in this health-IT system that is being implemented there is an application called “Break the Glass” that requires all providers to give and document their reasons for any unauthorized access to an EHR. A security screen will be displayed that requests
In Tenessee Williams, The Glass Managerie, he took an almost obsessive-compulsive approach to his stage instructions. His directions call for a very detailed list of a ton of procedural props and directions in order to get the point across that this is a play based on memories, such as several of the scenes being set with various types of screens or gauze nets between the audience and the actors. In some parts, Williams called for titles or images to be projected onto the screen as a way to be sure, and almost force, the thoughts of Tom’s memories and to bring to mind specific events that happened during the part of the play. He went to great lengths to get his vision across. However, when the play is recreated, they are practically never used.
There are many cases related to pay that’s similar to Miss Kate’s claim of pay discrimination. The case of Schultz vs. Wheaton glass was a similar situation in which males were paid 10 percent more than women because they periodically lifted boxes (Cooper and Barrett, 1984). The courts ruled that lifting boxes were not enough to differentiate the pay between men and women. Other cases relevant to the claims in the letter is about males and females having the same skill level and responsibility. An example is a case involving Hodgson vs. both Brookhaven and Waynesburg. Courts ruled that just because the duties were different, they maintained equality when it came to the amount of skills needed to do the job and the responsibilities involved
When the negotiations are done and the contingencies have all been agreed upon (or not), all you have to do is pick an
Corning’s traditional business approaches were challenged in 2001 during the telecommunications bust. The collapse had a huge impact on business profitability and forced Corning to re-consider its strategic plans and processes.
In 1951, the Corning Museum of Glass was built. It was an L-shaped building that composed of the non-for-profit Corning Museum of Glass, the for-profit Corning Glass Center, and the Steuben Glass factory. The Corning Museum of Glass is an institution whose mission is “to tell the world about glass by engaging, educating, and inspiring visitors and the community through the art, history, and science of glass.” Thanks to resources like the Juliette K. and Leonard S. Rakow Research Library, this museum is able to spread knowledge about the art, history, and science of glassmaking.
In this paper, it is going to show you the growth and strategy that Corning’s has come up with to make their team centralized. This team is made up of the CEO, COO, and the CTO that is involved within the management of the company’s strategy committee. This strategy is going to make new products and have innovative technology to help with this process.
Glass is a vey common material used in everyday life and can be seen nearly everywhere you look. It can be found in; houses, class rooms, smart phones, glasses, microscopes, light bulbs etc. Even though it’s found nearly everywhere glass is used for various objectives and purposes. Glass itself is made by melting sand which is mostly composed of Silicon Dioxide at about 1700oC (Chris Woodford, “Glass”, 13/12/2017). In this report we are going to unpack what the special properties are in different types of glass and what processes the initial glass went through for it to be the most suitable for its function. A very common misconception is that it’s the glass itself that differs depending on what its used for however, its not the actual glass but instead there are other materials some examples being plastics ot make it flexible or metal ions to change colour that are combined with the initial glass.
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One of the most complicated issues was in the Marketing department, but they were not the only ones with some difficulties. Sales blamed finance of the lack of information about the goals, manufacturing blamed sales of giving their products away at too low prices and marketing of not planning correctly in order to obtain the highest profits possible. There were rumors everywhere, some people said that Product Development’s priorities were wrong and their projects were always late, but at the same time Marketing was irritated about the lack of collaboration and the negative attitude form Manufacturing. Every department was in chaos during those days and Mr. Joe Bennett had the responsibility to fix it. (Beer, M. 1983)
Aggregate Planning strategies have helped us in analyzing the case of “Cornwell Glass”. The data from the case study was utilized to assess the considerations of the economic benefit and availability of resources in providing the best strategy recommendation. The limitations in each plan were considered and the case was then evaluated.
As engineering services manager, Smithers had to redefine a haphazard design process, correct inadequate documentation, and cut the highest employee turnover rate in the company. Relying on several
Unfortunately, a disconnection exists between our executive leadership’s business goals and the current operational structure and manufacturing systems, causing product variability and waste and underutilization of resources and equipment which will only become more acute as the company continues to grow and our product offerings expand. The operations team’s main focus is to increase capacity while reducing costs, but cycle time can never come at the expense of producing high quality products and services. Creating efficiency calls for directed operations and manufacturing that reduces production variability in cycle time, enforces best practices, and insists on error proofing. Processes must be imposed and monitored to guarantee execution against best practices.
1 Conduct a situational analysis of EPD using the information presented in the case. Why has there been such a strong tension among functional department?