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Counselling Skills in the Workplace

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The Role of counselling skills in the workplace This paper seeks to explore the role of counselling skills in the workplace, the benefits and how it can be used to enhance employee performance. In order to exhaustively analyze the role and importance of its use in resolving workplace issues, this paper will go through the following, What counselling is, the difference between counselling skills and counselling, what workplace counselling entails and the skills needed, the advantages and disadvantages of the use of counselling skills by the Manager. Counselling can be defined as the process of helping an individual manage a problem through talking about it (Eugene Shayo 2011). Counselling is the direct involvement and relationship …show more content…

In the public sector, Workplace counselling services are common and access to counselling services is part of the ordinary expectations of employee in much of that sector (Adrian Coles, 2007). Therefore, modern private organisations have begun to understand that one of the best ways to attract, retain and increase the quality of their workforce is to provide, employee counselling, consequently lots of organisations are integrating counselling services and making it a part of their culture (Jay Raynolds et al). Workplace counselling contributes a great deal to the improvement of business performance in organisations. Workplace counselling is also one of the characteristics of the changing organisation. In workplace place counselling several models have been developed to cater for the diverse issues that affect employees, these methods include Psychodynamics, this model links present with past. It is hinged on the belief that whatever an individual is going through in the present is linked to a past experience. Another model is the Cognitive Behavioural Therapy (CBT), in the use of this model; it is believed that it is in the interpretation of the event, not the event itself that lays the problem. Systemic model, this gives a wider perspective of the whole system and the symptoms. It is hinged on the idea that change in one place can affect the whole system, for example if the employee has financial issues; it might affect his work performance. (Hughes et

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