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Cultural Issues In Health Care

Decent Essays

To foster strategic thinking in this situation can be started by identifying the impact of the decisions that are made on the different segments of the facility. Such decisions can impact internal departments, personnel as well as the company’s suppliers and customers. As a manager having a well-articulated philosophy, mission and setting goals throughout the facility will help employees stay focused and incorporate it into their own plans and strategies. To do this you would incorporate it into training and development programs for the employees. Involving the team and encourage them to think strategically would be to know what is happening throughout the facility and making sure that information is shared throughout the departments. Keeping …show more content…

At the six month mark, the facility will need to Recruit and hire new employees while motivating and retaining the best employees to continue working at the facility and carry out the mission. By the time the one year mark hits, there needs to be and established ongoing performance improvement program for staff and the clinic as a whole this can be done with information about the overall performance of the clinic with a survey to see how the clinic is doing after a year of adjustments. Asking the employees what their goals and desires are for the future of the company would be (www.ncbi.nlm.nih.gov, …show more content…

Also to track the effectiveness of the recruitment methods and retention levels as well as employee satisfaction and performance (www.stengelsolutions.com, 2016). I would also use a way to measure marketing effectiveness, this will help with the groundwork for any future plans, and the marketing results can be measured in how many patients are being seen on a day to day basis or by reduced complaints that are received with the care provided. Using a balanced scorecard will help Balanced to translate the hospitals mission statement and overall business strategy into more specific, measurable goals and to monitor the organization's performance on how to achieve the goals. Initiating patient and employee satisfaction surveys will also be implemented throughout the first year to see how the facilities are doing and can demonstrate that a practice is interested in quality and improvement of services

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