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Decision Making Case Study

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Decision-Making Case Study HCS/514 Decision-Making Case Study The current state of the economy has had a significant impact on health care across the country. Recipients of Medicaid services have especially been hit hard in the health care arena with budget cuts and reduced services. The Maricopa County Clinic is not different when it comes to budget cuts. The department providing outpatient services to Medicaid clients has received a 15% budget cut. The current budget constraint is now going to force decisions to be made regarding what clinical services should be eliminated or what changes could best address the health care needs of Medicaid population. To be able to determine the decisions that need to be made …show more content…

Based on the budget cuts the goal of this process is to assist decision makers in making the appropriate budget cuts, however still meeting the needs of those who are serviced by the clinic. The step that has proven to be most useful in the process is step 1: framing the question. Framing the question will force decision makers to actually evaluate what it is that they would like to accomplish, as well as look at the organization with a microscope to determine the questions that need to be asked. This can lead to additional questions that can be valuable and also with asking the questions, this can lead the organization to accountability, as well as knowledge transfer. For example, the questions can lead to answers within the decision making team that will lead them to become accountable to one another and the organization. The knowledge transfer is also a result because the questions are the stepping point to gain the necessary knowledge. Step 1 is also an example of why it is important ask and research the questions. As a result of the decision makers using the informed decisions toolbox, decision makers were able to make several final decisions that will allow for the clinic to still service the patients and work within the budget constraints. The decision makers reduced the level of services provided, as in the

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