Deep-level diversity promotes team performance by giving opportunities for authentic interaction with different personalities, learning styles and character traits that would provide opportunities for optimal team performance. To begin, a definition of surface level diversity is helpful; surface-level diversity is a dynamic that people are keenly aware of in our society. We are taught at an early age to “play” well with others regardless of traits that are highly visible to us and those around us, such as race, gender, and age (Phillip and Gulley, 2014). Hubbard (2004) uses the term “workforce diversity” as another identifier for surface-level diversity to include the following aspects: “gender, race, ethnicity, religion, sexual …show more content…
The next step would be to investigate each individual 's personality, learning style, skill set, attitudes and other key factors that would be diverse in relation to the team. Hubbard uses the term “behavioral diversity as encompassing work styles, thinking styles, learning styles, communication styles, aspirations,beliefs/value systems as well as changes in the attitudes and expectation on the part of employees. (2014, p. 27)” This explanation of behavioral diversity (Hubbard, 2004) expounds and gives additional insight in regards to deep-level diversity. To better illustrate, most organizations have group of co workers that are in a specific department or area and are a cohesive group in the workplace. They already have integrated most surface-level diversity due to the natural process of working together and having common interest in the department. Similarly, outside of work, most people tend to have friends, spouses, and social networks of similar, like minded people; “similarity in values and attitudes (Phillips, p. 50).” While they work well together and perform
Diversity is a wonderful asset to an organization and brings with it many benefits. Employees bring in their own personal experiences and knowledge to the team (Burns & Kerby, 2012). Having diverse teams allows for the possibility to fix a problem or perfect a process by using different employee’s experiences and past knowledge to find solutions. A diverse workforce can drive economic growth and capture a greater share of the consumer market (Burns & Kerby, 2012). With diversity as a core value, the recruitment pool is widened to find the most qualified candidate and reduces employee turnover as a result. An organization can be highly competitive with a diversity initiative by adapting to a changing environment (Burns & Kerby, 2012).
The World is a diverse place; changing demographics, globalization and generational gaps. Diversity is the mix of people who make your organization. The workforce, including leadership should represent and look like the community in which business is conducted. Work place diversity is the key to survival and growth and is an essential business tool. Diversity promotes inclusion within and across business units and help all employees understand and respect individual differences and the value of everyone’s unique talents. Different types of people bring different talents and competencies to the table. Inclusion allows people to be themselves at work and letting them know they are valued regardless of their age, gender,
The positive impact of cultural diversity on group behavior can contribute creativity to a high-performance team. Membership diversity offers a rich pool of information, talent, and varied perspectives that can help improve team problem solving and increase creativity (Hunt, J., Osborn, R., Schermerhorn, J., 2005). Cultural diversity contributes various group input and group dynamics to the team. These two factors are essential in the high performance of a team. Cultural diversity can develop a high-performance team by allowing the diverse potentials of a team to operate. The negative impact of cultural diversity on group behavior can develop numerous of conflicts between team members. Conflicting interaction can limit or decrease the effectiveness and efficiency of productivity. There should be an awareness of the diverse culture values in order to prevent these conflicts.
It is the differences we can easily observed that don’t reflect on the way people feel or think (Armstrong, Adam, Denize & Kotler 2015). Furthermore, demographics refers to surface level as this can leave employees to identify or recognise one another through stereotypes (Armstrong, Adam, Denize & Kotler 2015). The issue with surface level diversity is that people are being excluded from a group of people because they are judged based on their appearance. On the other hand, deep level diversity is described as “the differences in value, personalities and work preferences that become progressively more important for determining similarity as people get to know one another” (Armstrong, Adam, Denize & Kotler 2015). More importantly, the issue with deep level diversity is that most people have already judged based on surface level diversity and their
Diversity in the organization can affect the employees and their behavior in many ways. The effect can be positive and negative in the same time. The positive effect is, it will wider employee knowledge, skills, and attitude which will allow the organization to become more competitive globally. Higher diversity of employees mean higher diversity of knowledge, skills and abilities. Sharing experience inspires innovative thinking (Claudia Quaiser-Pohls, 2013, p. 41). Today in the modern workplace, most organizations will have
Organizational behavior is the study of human and group behavior in organizations using methods such as sociology, anthropology, psychology, and political science (Schermerhorn, Hunt & Osborn, 2005). This study also empowers leaders to understand, predict, and influence the behaviors of workers. Furthermore, good leaders must also possess other qualities such as good communication skills, an ability to understand the culture of an organization, and must be knowledgeable about diversity in the workplace. Ress Asst (2012) describes diversity as the understanding of values and characteristics of different people. In order to have a diverse working environment, managers must be respectful, appreciative, and acknowledge the characteristics and ideas of individuals. Proper management of diverse employees allows for companies to receive the benefits from different talents and skills that employees are able to bring to the table. With diversity management, employees of different backgrounds learn to understand that everyone is not the same. However, with their differences, they are able to work together to get a job completed. This concept can be easy for managers to implement and practice by educating employees, communicating effectively, and enforcing how employees should treat each other.
Cultural diversity continues to become more common in the workplace. Diversity refers to qualities and features that are different from our own. These differences include race, gender, age, personality, talents, and nationalities. Diversity includes how one identifies themselves as well as how others perceive one. The ability to appreciate the qualities that make us individuals and embrace those who are dissimilar can help increase performance within an organization and prevent conflict.
Diversity in our nation and workforce continues to increase each year. People with different backgrounds, degrees, and experiences are coming together to build strong teams, oriented around creativity, innovation, and productivity (Kerby, 2012). A greater emphasis is being placed on acceptance within diverse workforces. “Diversity represents all the ways in which people are unlike and alike— the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background” (Williams, 357). Understanding these differences are the key to creating a strong company culture. Within an organization, diversity should be seen as a positive—where each individual’s experiences and talents can better
This paper will discuss and focus on the four dimensions of diversity: ethnicity, gender, differences in skills, abilities and personality traits and how they have an impact in my workplace. To be able to go further in this paper one should understand the definition of diversity. Diversity is a variety between people associated to factors such as culture, employment status, education, family orientation, gender, origin, physical appearance, religion, sexual orientation and thinking style (Harvey, C. P., 2009). Although the differences themselves are unquestionable, organizations and society often reject them by acknowledging
Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil
Workforces’ shared views of diversity climate can influence their emotional and behavioral results (Chung, Liao, Jackson, Subramony, Colakoglu, & Jiang, 2015).
Diversity strengthens the team by recognizing the better ideas each person brings to the table. This brings about a lot of important benefits that help an organization in been a well-managed diverse workplace. Diverse work groups normally have better ideas, experience and a broader background. And tins enables ethnic and cultural diversity companies function at a global level with a better understanding of the global markets. Diverse teams posse’s cognitive flexibility because members have different education backgrounds. This involves a mix of analytical, and abstract thinkers, which enables the team to broaden their ability to handle difficulties smoothly. Having different point of views
Diversity in culture and demographic characteristics can be a negative impact or be one of the team's greatest strengths, depending on how the team as a whole functions and applies these different “routes to success”. A group can become a high performing team by understanding how cultural and demographic differences influence group behavior. The groups must realize that they can benefit from their diversity to their advantage and into a high performance team.
The ideal team should consist of a mixture of individuals who have different behavioral styles. In addition to the mixture, managers should also take the
Diversity in the workplace means bringing together people of different ethnic backgrounds, religions and age groups into a cohesive and productive unit. Advances in communication technology, such as the Internet and cellular phones, have made the marketplace a more global concept. In order to survive, a company needs to be able to manage and utilize its diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization.