Dhl: Past, Present and Future

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DHL: Past, Present, and Future Abstract This paper presents a brief history of DHL, its formation in 1969, and its rapid growth in the international courier market. The paper then looks at the history of couriers, express and parcel delivery services, the current status of the company, and future opportunities and challenges for the industry and the company. DHL: Past, Present, and Future This paper will explain to the reader the courier, express, and parcel delivery service industry with a brief history of how these industries work. After explaining these industries, this piece will go into the history of the global market leader in logistics, DHL. After concluding the brief history of DHL, the majority of this paper will…show more content…
Initially their shipping company offered the delivery of shipping document by express air delivery. These shipments, made in advance of bulk shipping needs, allowed ships to be unloaded more quickly once they arrived in the following days. Early Success From its early service shipping logistically from San Francisco to Honolulu, the company gradually expanded to encompass the Americas, and then much of Asia and the Pacific Rim in 1971, followed by the rest of the Western Hemisphere, Europe and the rest of the world. DHL services were first introduced in the vital markets of Hong Kong and Japan in 1974. That same year they opened their first UK office in London, expanding their company from three employees in 1969 to 314 five years later with over 3,000 customers. Ever adapting to meet the needs of the world marketplace and keep up with growing competition, DHL continually altered its methods, soon becoming a full delivery program. Co-owner Adrian Dalsey owned a share of the company until 1980, when he traveled Hawaii, Micronesia, Guam and other parts of Asia selling his shares and interest in DHL. 1980s to Present In 1983, DHL became the first air forwarder to serve the Eastern European countries and opened an international hub in Cincinnati, Ohio, the same year. By 1985, they opened a deluxe center in Brussels that handled over 150,00 orders every night. They expanded further with major post openings in Bahrain in 1993 and
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