1. Introduction
Languages, behaviour patterns and the values cause the differences in all the existing cultures in the world. People have different ways to communicate with each other and how to react to information. Especially for the international business, multinational communication is essential. Understanding the many types of communication, is a subject of importance to act successful as a global player. Furthermore, there are great benefits through intercultural communication like:
- Healthier communities: Regardless the origin, religion or culture, people work together for the same aim.
- Increased commerce: Successful intercultural communication has a high effect on the international economics. In the year 2012 the U.S. earned $3
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Privacy is very rare and people do not really express their disappointment, joy or feelings. However, there are following characteristics for Indians: family orientation, honour of both family and group, material susses and creativity, problem solving, risk-takers and experimenters, loyalty to a group, arranged marriages, do it yourself mentality, fatalism and savy at business. Indians communication style is high context oriented. Elderly people are always threatened with respect, talking to them presupposes using formal and respectful forms. Indians use communication to tighten up their relationships and to preserve harmony but not to exchange information. Additionally Indians are extrovert, talkative, emotional, unpunctual and they mix professional and family affairs. On the whole Indians prefer to be a member of a group and acting collectively. This is a result of the hierarchical system in India. Indians have several rules when it is allowed for them to speak, e.g. they are allowed to speak, if someone before began to speak with them, it is inapplicable to show emotions verbal or non-verbal in public, they should not ask direct questions to somebody they do not know well. Furthermore, it is disrespectful to interrupt a person, they have to wait until the person gives a sign. Actually, it is desired to be silent, if a person is angry, upset or out of control, until the person settled down. Actually, it is desired to be silent, if a person is angry, upset or out of control, until the person settled down. Another fact why non-verbal misunderstanding could occur is, that Indians do not use the politeness formula, which is normal for Europeans, e.g. they do not use greetings, valedictions or expressions of gratitude. Indians show their gratefulness and thankfulness on other
My research is focused on the problems associated with cross-cultural communication and how awareness of culture, language, tradition, and business practices can increase the advantages to globalization. This report will be field specific in
This text is a good reference point. This text is used to understanding communication within culture. This source also gave a better understanding
In my previous professional role, it was imperative that I obtained an effective level of intercultural communication competence. I managed U.S. employee communications for unplanned system issues which often had a downstream global impact within the organization. As a result, many of my communications were tailored for a global audience which consisted of the United States, Asia-Pacific, Latin America, Europe, Middle East, and Africa regions. Prior to a sending an employee communication for a system issue, there was always a global business call with all stakeholders to discuss the details and determine which region would lead the communications. The region designated to lead the communication had a challenging task of tailoring the message
Communication is such an important part of everyone’s daily life, not only in one’s personal life but also in organizations. Also now a day, we are becoming every year more and more global and working with different countries and cultures around the world. Henceforward, globalization is increasing, which makes communication a very important part of doing business internationally.
The shrinking borders of the international business landscape demand keen interpretation of the unique cultural expectations of organizational partners. Guffey & Loewy (2015) note that there are five distinct dimensions of cultural difference that inhibit effective intercultural communication. Barron (2013) states that it is imperative for North American organizations in particular to actively increase the cultural awareness of employees conducting international business. International negotiators can improve an organization’s rate of success through thoroughly understanding several important cultural differences. First, businesspeople should be aware of the communication idiosyncrasies of high and low-context cultures (Guffey & Loewy, 2015). Secondly, American workers should understand the varied importance of time orientation in foreign organizations (Keating, 2014). Finally, international negotiations will proceed more smoothly if cultural power distances are respected (Rao, 2013).
Previous researchers have found that for a person to achieve better and more effective communication competence, it is necessary to develop skills that allow an appropriate participation in specific situations. The ability to listen, ask questions, and express concepts or ideas effectively is an important part of communication competence. Intercultural communication presents an unexplored and challenging field that needs to be understood for a better development in communication. (Dillon and McKenzie, 1998). The variables of listening depend on the different perceptions that a person obtains through their cultural background. Furthermore, culture often affects the structure of consciousness in the act of listening. When a person seeks to
Today’s organizations are doing business more and more in a global context. The people that count in any business from the suppliers to clients to employees are increasingly based in remote locations in foreign countries. The need for effective and clear intercultural communication is becoming vital in securing success in today’s global workplace. Managers of global corporations need to understand the role of intercultural communication competence in achieving cohesiveness in diverse environments of global business teams. Whether delivering a presentation, negotiating with a supplier, or providing assistance to a client, intercultural communication must be done right.
The problem of intercultural communication is not unique. While communicating with people from other countries at least once everyone has experienced the feeling of being misunderstood. Such misunderstanding in business will certainly lead to a failure, so, besides being a good entrepreneur and professional in economics, being interculturally competent is as important, or even the most important issue while conducting international business.
The objective of this presentation is to provide meaning and reasoning to the purpose and importance of cross-cultural communication (also known as intercultural communication) competency, and to explain the importance for institutions and organizations to not only provide cross cultural education and training effectively, but to also incorporate it into their ethics and corporate responsibility policy and procedures, as it affects and pertains to business relations, community
The problem of intercultural communication is not unique. While communicating with people from other countries at least once everyone has experienced the feeling of being misunderstood. Such misunderstanding in business will certainly lead to a failure, so, besides being a good entrepreneur and professional in economics, being interculturally competent is as important, or even the most important issue while conducting international business.
Culture within the society helps to develop values, norms, languages and protocol that influence behavioural pattern of the people living in the same society. It has been assessed that culture is among the prime factors that can have major impact on the effectiveness of the communicational process. Many studies have highlighted the fact that culture influences the way of thinking of an individual that can have major impact on the communication pattern of the strategies (Mazanec et al. 2015). For that reason, organizations often try to develop effective strategies to utilize cultural diversity for capturing different perspectives to a particular decision. Specifically, globalization has made proper management of cultural diversity is necessary within organizational structure. In this study, the focus will be on different perspectives of cultural diversity in order to provide an in-depth analysis regarding effective cross-cultural communication. The study will also focus on highlighting the kind of strategies that the management of different organizations will utilize in order to develop appropriate cross-cultural communication. It will also provide an idea regarding the effective management of cross-cultural communication can have on the effectiveness of the operational process of organization. Furthermore, the study will provide an idea regarding the impact of
Intercultural communication competence refers to the ability of an individual to adapt and communicate appropriately and effectively across a wide array of cultural contexts. That is to say, for an individual to be considered an intercultural communicator they must understand other’s cultures as well as they understand their own, and apply this understanding to communication (Chen 1-2). With the increasing diversity at the workplace, school and other social settings, it has become increasingly important to learn how to communicate with people from a diverse array of cultures. More importantly, adapting to a more effective intercultural communication competence model provides us with learning opportunities occasioned by the interaction with people from other backgrounds. The intercultural communication competence model comes with some key components including tolerance for uncertainty, self-knowledge, and motivation. The greatest and most important of these aspects is motivation. An individual must be willing to foster relationships with people from a different cultural background. If an individual lacks the willingness to promote intercultural relationships, then other aspects of the intercultural communication model become moot.
People communicate every day through different means, including speech and writing, and the use of languages such as English for both local and global interaction is becoming popular among those of different cultural backgrounds. The high demand in the use of English in the fields of international politics, science and technology has led to the global spread of the language. Due to this, English is currently seen as an international language, and its ownership is considered to be denationalised and renationalised. The understanding of this ownership status is crucial in establishing a successful and effective practice or study of intercultural communication, by acknowledging the variations of English, as well as cultural differences in communication styles within classroom and business contexts.
Intercultural communication occurs when culturally diverse people interact with each other, and providing quality care to everyone is the reason many individuals enter the health care profession - to make life better for others. Intercultural communication is a barrier that the health care industry is facing as a whole, and our society must work to uncover biases and cultural blind spots, improve and be prepared to lead in a diverse environment. In February, 2013, The U.S. Department of Health and Human Services, noted the “overall health of the American population has improved over the past few decades, but not all Americans have benefitted equally from these improvements. Minority populations, in particular, continue to lag behind whites in a number of areas, including quality of care, access to care, timeliness and outcomes. Other health-care problems that disproportionately affect minorities include provider biases, poor provider-patient communication and health literacy issues”. Awareness of diverse cultures and subcultures, and management of barriers to intercultural communications would improve the sharing of good practices and innovation spread within the healthcare industry.
The globalization of the business industry has resulted in individuals from a diversity of cultures collaborating on a daily basis. Due to the current competitiveness and international engaging of the business world, the importance of being attentive to effective intercultural communication has been brought to the forefront. In order to analyse certain problematic issues that may arise in intercultural communication, it is firstly imperative to define what the concepts of both culture and communication entail. This assignment will outline potential issues that may arise during intercultural communication from a work place/business perspective, subsequently concluding with possible solutions and strategies that can be implemented to alleviate conflicts and challenges.