Introduction
Communication is one of the most important factors in any organization or relationship. It is “the process of people sharing thoughts, ideas, information and feelings with each other in commonly understandable ways” (Hamilton, 2011, p. 3). When you can communicate properly in a business then it runs smoothly without communicational mistakes and misinterpretation.
The main purpose of efficient business communications is to generate a positive, reliable and consistent reputation with customers, employees and other businesses. Efficient business communication promotes confidence in the company so that people are able to trust the company.
Businesses are crossing national boundaries to compete on a global scale today. That’s
…show more content…
Using telephones overcome the two principal barriers to communication: time and distance. In fact, some experts estimate that 95 percent of most companies’ daily contacts come via the telephone (Ind, 1999). When people call to an organization, they want to quickly and easy reach somebody who can help them and provide information.
Most companies provide cell phones for their employees and they require them to carry them on and off the job. This allows people to be available anytime when they need to be called in. This form of communication is good to get in touch with someone but when you have an important topic to discuss, it is better not to do it over the phone. It also allows companies to save money by having corporate discounts from providers.
These benefits of using telephones show that in order to run a business in an effective way, the role of telephones shouldn’t be underestimated. Telephones are one of the most efficient ways of communication.
Voicemail
Voicemail (also known as voice message, or voice bank) is a computer based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone (Wikipedia, 2011). Voice mail can be used to replace short memos and phone calls that need no response. It is most effective for
All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the
Effective communication is vital to the smooth running of a business and various methods of communication are used within a business environment to achieve this. Each form has various benefits to communicate effectively to their designated target audience. When communication is carried out properly it means the sender and receiver both correctly obtain the same information. Each
The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening.
One frequently asked question in business today that is least answered is, as stated by David Chaudron, PhD (2003), “What can we do to make our business flourish, survive and grow?” With the rapid changes in technology and the rise in the globalization of markets, we must have a game plan in place for adjusting to these changes. It has become increasingly difficult to predict what is going to happen, and there are thousands of obstacles and opportunities along the way. To add to the confusion, there are thousands of products, solutions and methods for dealing with these changes. With many brands, sizes and varieties it is very difficult to choose what is best for your organization. Add to that,
The future of the telecommunication industry is an exciting future. No longer can these companies depend on telephone service plans to maintain profit. Each company needs to find other avenues, packages and services that can be sold to existing customers while attracting new customers. The companies
Teleconferencing will be used to the maximum extent possible to communicate to stakeholders in out of town locations. This will help to reduce the amount of travel required and provide for an effective method of communication.
The success of any organisation depends on efficient and effective communications, it is important for building and maintaining personal and working relationships within the organisation and with service providers and customers.
Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.
The telecommunication process came about as the result of NASA creations to advance the technology that is available to businesses and spur growth in the United States. “Thirty-seven percent of U.S. workers say they have telecommuted, up slightly from 30% last decade but four times greater than the 9% found in 1995.” (Gallup). I found a frequently asked questions (FAQ) communication sample that NASA employees can use for their instant meeting audio conferencing. NASA has branches across the country, spanning both space and time zones, which can cause issues with scheduling meetings. NASA benefits from the research and development they put into telecommunication by being able to communicate across both space and time. This communication sample highlights the use of rich media technology channels to transmit information. In this instance, the rich media they are utilizing is the audio conference calls to transmit data heavy communication. The use of the FAQ sample also points to the organization’s use of technologically advanced systems to assist employees in communicating across a variety of platforms. The option of technology in organizations can improve and promote collaboration among team members, which is important when half of a team is at a different location than the other. For example, members of NASA Langley
To communicate effectively in the organization between customers; e-mails, chats (WhatsApp/BlackBerry/Skype) and direct phone calls are most useful. E-mails are used as formal communication tool between different customers and can be archived for future need but it can be a reason to delay the response either by the user or by telecommunications’
Communication is an area that all companies must value. If a customer has a need or want they must be able to communicate that to the company. This will allow the company to achieve optimal satisfaction with their customers. This will be beneficial to the company because with optimal customer satisfaction
Individuals have some great things to look forward to. Many already communicate over the internet for free (not including ISP cost) in a simple fashion by chat rooms, instant messaging, and email. Some are already using VoIP to replace their current telephone provider due to the lower
Meeting with long-distance clients is costly and it can be expendable for some businesses, but travel can also be the most beneficial expense for a business. Fortunately, modern technology can replicate the experience at a much lower cost; such as communicating through Skype or some other form of video chat link. Cut out the landline and fax line -- with Blackberry's and iPhones, and everything compatible for email, who needs them?
Telecommunication can be one of the key elements to stimulate the business growth rate. How can people connect with others when they are travelling? By using the