Efficient Business Communications in Companies Today Means Full Use of Social Media and Modern Technologies

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Introduction Communication is one of the most important factors in any organization or relationship. It is “the process of people sharing thoughts, ideas, information and feelings with each other in commonly understandable ways” (Hamilton, 2011, p. 3). When you can communicate properly in a business then it runs smoothly without communicational mistakes and misinterpretation. The main purpose of efficient business communications is to generate a positive, reliable and consistent reputation with customers, employees and other businesses. Efficient business communication promotes confidence in the company so that people are able to trust the company. Businesses are crossing national boundaries to compete on a global scale today. That’s…show more content…
Using telephones overcome the two principal barriers to communication: time and distance. In fact, some experts estimate that 95 percent of most companies’ daily contacts come via the telephone (Ind, 1999). When people call to an organization, they want to quickly and easy reach somebody who can help them and provide information. Most companies provide cell phones for their employees and they require them to carry them on and off the job. This allows people to be available anytime when they need to be called in. This form of communication is good to get in touch with someone but when you have an important topic to discuss, it is better not to do it over the phone. It also allows companies to save money by having corporate discounts from providers. These benefits of using telephones show that in order to run a business in an effective way, the role of telephones shouldn’t be underestimated. Telephones are one of the most efficient ways of communication. Voicemail Voicemail (also known as voice message, or voice bank) is a computer based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone (Wikipedia, 2011). Voice mail can be used to replace short memos and phone calls that need no response. It is most effective for

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