E-mail and the Basic Communication Model
Tracey Miller
COMM/470
January 12, 2010
Steve Trask
As noted in Appendix A-A basic communication model, “the basic communications model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment” (University of Phoenix, 2009, para. 1). In today’s business one of the most common and widely used forms of communication is e-mail. E-mail sent in a business environment requires a professional vocabulary and tone that is not normally used in personal e-mails yet it still needs to be conversational. According to Nancy Flynn, director of the ePolicy Institute and author of Writing
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It had the reverse affect of speeding up the flow of information because it was a useless piece of information. Sending this to employees who do not need such information also creates a slow down in productivity because some employees did not realize immediately that this is a material that we do not carry so they spent unnecessary time and energy researching the material only to discover that it does not even exist in our system. [pic] The last email (personal communication, December 23, 2009), shown below, is an email sent to me from one of our outside sales representatives. While calling on dealers, she realized that she needed literature that explained in more detail the difference between stone, tile, and porcelain. She did not need the information immediately, she just needed to know if it existed and where she could obtain copies when she came back into the office. With the ability to send and receive emails via her phone she was able to send me an email from anywhere she was able to receive a signal. Because she did not need this information immediately sending me an e-mail was far more convenient than calling me on the phone. It also allowed me to respond to her via email (personal communication, December 23, 2009), the second screen shown below, as my time allowed and she has a record of the communication that she can refer to it as needed. She
This document will serve as a guideline on the use of electronic communications and addresses major issues such as; email and cell phone usage, best practices, how we define appropriate use of email and cell phones in the workplace, the effective use of email as a business tool for internal and
I also try not to personalize the email, so that I don't come off too personal or too overly familiar with receiver. That being said I have seen many corporate emails, that I felt were inappropriate for work emails, I have seen someone address personal issues an employee had in a group email, I have seen someone, essentially yelled at in group emails between coworkers and employees. After seeing the incorrect way that sometimes professional emails are handled I can definitely understand the importance of grammar and professionalism in business.
The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening.
Xcom285 has taught me many valuable assets that I can use in my future, but I believe that the most valuable thing that I have learned is that communications is not just talking. Communications is about listening and writing as well. It is important in business communications to understand that to effectively communicate one need’s to tune into everything that is going on around him or her. This means that he or she needs to understand the audience, the purpose of, and the most effective way to deliver or receive the message. When discussing resources businesses use to effectively communicate, I learned other methods of
Define and describe its key features and share a time when you used one of these methods of communication in a business setting.
This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents.
On Tuesday, November 15, 2016, I, Officer McDaniel #147, of Mansfield ISD Police Department Located at 1522 N Walnut Creek Dr, Mansfield, TX, was contacted (via Email) by Assistant Principal Myers, Laura, W/F, DOB 02/16/1968, in reference to an Email she received from a concerned parent.
Think about it: even though the Web (and how we use it) evolves on a practically constant basis, all of us are intimately familiar with “email blasts”—those one-size-fits-all messages that don’t give us even the illusion of a personal touch.
Dillon illustrates, “’i had sent you the assgnment earlier but I didn’t get a respond. If u get this assgnment could u please responed. Thanking u for ur cooperation’” (417). The author uses this quotation to further his purpose by giving an example of how many people communicate using emails and many forget the basics when constructing a sentence. Being able to show an example of how people send emails to one another with no merit or proof reading or care for correction. Allows the reader to show his evidence so the reader can see what he is writing about. Not only is this email not from a student but I believe it’s from a professor and that shows that it’s a common problem with educators as well. It’s no doubt that it’s much easier to shorten words but that’s where the problem starts, because if it’s ok for them to write that way then it’s ok for me to do the same. Once they get into a professional position they think its ok to send people email in an informal way. A lot of people send email like a text message, and not many companies allow the use of cell phone so people use emails to communicate with one another. When employees need to send someone an important email they do so improper because that’s what they have become accustom
Third, is that email s an inefficient medium for in ambiguous, complex and novel situations”.
You made a great point when you stated that communication is an important step in the process. In chapter 11, Ward (2015 states that when a grantee is experiencing problems the only real answer is to contact the funder, discuss the situation, have some possible solutions prepared, and be open to suggestions from the funder. Communication is the key when issues arise with grant funding. Grantees should never try to resolve issues on their own especially when it comes to financial problems. There are several ways that a grantee can avoid potential problems and by creating a communication plan from the very beginning it will help alleviate some of those problems. It is just as important that Grantees ensure that funds are spent in accordance
Email etiquette refers to a set of dos and don’ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively or appropriately. Since email is part of the virtual world of communication, many people communicate in their email messages the same way they do in virtual chat rooms: with much less formality and sometimes too aggressively. Email etiquette offers some guidelines that all writers can use to facilitate better communication between themselves and their readers. One overall point to remember is that an email message does not have non-verbal expression to supplement what we are "saying." Most of the time we make judgments about a person’s
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world
It is very important, and psychological aspects of business communication. Question that is constantly facing business people
Communication should be clear, concise, and succinct to avoid any room for misinterpretation; Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could discredit the person-to-person conversation. Communication scholars argue that one should not assume that more communication is equated with better communication (Keyton, 2013, p. 154), especially with the added use of nonverbal cues. It is understood that interpersonal communication is important, but whether it changes the landscape of a business for the better is another question, altogether. There are both formal and informal communications in the workplace; Formal, dealing with work decisions and the latter, dealing with friendships and non-work-related banter.