This section of the article shall address the approach used in the case study, providing explanations of the preferred research method, sample details, variables under examination, data collection
A case study is a study that is considered a qualitative approach and utilizes sources information to collect data. These sources can be observations, interviews, audiovisual material and documents. They can use a single or multiple cases. Donges (2015) uses a case study model to provide clear insight into the lived experiences of the individuals being studied and in turn offers us the possibility of understanding what these experiences were and how they possibly impacted the individual. The writers will critique the article for its use of the case study and its appropriateness.
sis will be performed on responses to open-ended questions on the survey (Bourque & Fiedler, 1995).
The questionnaire possess nine close ended type of questions which apply varied forms of scales / data types as well as one open ended type of question. Among these nine question (close ended) strive in collating information concerning customers in addition to overall perception / preference over the specific product with both specific / close ended choices for ensuring objective / quantifiable manner of measurement
In this paper, the definition and description of what a case study is, what are some reasons for using a case study, what are some disadvantages and advantages of this approach? Also included in this paper I will talk about what are some of the ways a researcher can acquire information that can is used for a case study. A case study can be defined as a descriptive account of the behavior, history, and other relevant factors concerning a particular individual (Cozby, Bates, 2012).
These two Case Studies come from a National Center on Case Studies. I think that a case study approach is very useful in applying knowledge and this is what makes you learn it better. They may be a little daunting when you read them but I will help you go through them. Please ask for help so this topic becomes more enjoyable for you.
Defining a case study method indicates the problem and entails finding a solution to solve it. However, to answer the research questions it is vital to demonstrate deep consideration of the elements related to particular research design, and to show the ability to reflect upon research philosophy and approach to theory (Easterby-Smith et al., 2012; Eisendhardt, 1989).
Using your book and notes, analyze the following case study as completely as you can. The best essay will include analyses using several frameworks and concepts from class or the readings. This exam is due Saturday, December 12th at 10:00PM.
The use, acceptance, adoption and application of internet technology to businesses to boast their performances are not something new. Saffu et al., (2008), states that there has been a significant increase in the use and application of e-commerce in businesses in the past decade. E-commerce has benefits such as reduction in costs, increased business opportunities, reduced lead time and providing more personalized service to the customers (Turban et al., 2008). Internet banking or e-banking is one of the many tools of e-commerce adopted by the banking industry. Tools of information technology such as internet banking have significantly improved the quality of services offered by the banking
Research questions in case study design begin with ‘how and why’ (Yin, 2003) and determine the type of case study. The main function of the questions is to keep the researcher focused and on track (Zucker, 2001).The following questions fit the planned instrumental, and exploratory/descriptive single case study design:
Case studies are considered an influential research methodology that can association group interviews and individual interviews with observation. Researchers perform observations, get information from brochures, reports, receipts, and articles and add it along with interview data from those that participate. The goal for the case study is to
As their name suggests, they only execute their operations online. Customers can only be in contact with their money over the internet since they do not have any physical branches. Because online-only banks require lower overhead costs, they have the capability to offer more free services and higher interest rates compared to a traditional bank. Online banking provides many customers the convenience of handling their business at any physical location as long as they have access to internet. This is possible because of the variety of services that online banks provide despite limiting interaction to only the internet. Some of their services include applying for loans online, transferring funds and paying bills online. While the convenience of being able to access banking through the internet is worthwhile, there are limits to it. For example, making large deposits to the bank is limited and can only be made through the mail, they don’t service cashier checks for transactions, and withdrawing money from the account is very inconvenient. Luckily, the role of the internet in financial transactions is becoming increasingly prominent so that spending money online is more accessible, but it is important to understand both the benefits as well as restraints of online banking. Nowadays, many large brick-and-mortar banks have caught on and provide some online services in attempts to
The research is focused on what are the customer’s perceptions about internet banking and what are the drivers that drive consumers. How consumers have accepted internet banking and how to improve the usage rate were the focus of research area in this study.