Ethical decision-making is complex as it involves subjective meanings and endogenous as well as exogenous motivation (Skubinn and Herzog, 249-255). According to Project Management Institute (PMI), there are five critical steps to the ethical decision-making process. These steps include (1) assessment, where the decision-maker must ensure to possess the facts that help to make the right decision; (2) alternatives, which determines the workable solutions; (3) analysis of the situation validation of the decision; (4) application of the ethical principles to the decision; and (5) take an action (PMI, 2016). One of the interesting examples is the relatively recent ethical dilemma that Apple Inc. faced in view of the government request to disclose …show more content…
Stavridis and Weinstein (2017) note that the challenge is not privacy versus security, but how to accomplish the effective joining of both at the same time. The moral judgment that the leadership team and the CEO, Tim Cook, must make attracted attention of the global community and built on the substantial polarization of opinions and debate in public and among analysts and media professionals. The situation was assessed based on a commitment to the "Why We Do Business" and in alignment with the code of Business Conduct that Apple Inc. developed to create a strong relationship framework. The alternative that the company had at the time was to (1) keep the status quo and do not allow access, (2) allow access to the iPhone data of Syed Ryzwan or (3) cooperate on data disclosure for all the suspects. The evaluation of alternatives made the leadership team conclude that the exception on this encryption case would create a precedent and undermine the trust of the Apple's client. The public safety is a great concern of the public and private
What principles would you need to be aware of when dealing with the ethical dilemmas in this case study?
On the evening of February 17, 2016, the phone of one of the San Bernardino shooters was found. The phone was still in working condition but could not be accessed because of security measures that could potentially wipe all the data on it. A reporter from the New York Times, Mike Isaac, informs on the situation in depth, writing how, being a potentially huge piece of evidence, the court demanded that the company that made the phone, Apple, create a means to either bypass or remove the encryption on it so the FBI could access the phone’s contents. Tim Cook, the CEO of Apple, has refused to do this, stating that “No reasonable person would find [it] acceptable” to create a technique that threatens the security of others.
The easiest way to resolve an ethical dilemma is to work through a straightforward five-step decision method called the Baird Decision Model. The first step is Being Attentive. This step has two pieces: figuring out what exactly is going on in the situation and then determining what ethical values are conflicting with each other.
Meanwhile law officials are saying that the quality of their equipment to get into gadgets are low.But then Apple says that opening the phone leads to other problems like violation of the customer’s rights and privacy. Apple has protested that it is not right for the F.B.I. to go behind their back and have a third party join and decrypt the password.Apple also said that the government had forced them to try to open it for them and or to create a new way to unlock Mr.Farook’s phone and considered it to be forced speech and viewpoint of discrimination which violates the first amendment.The Apple had also said that the government had violated Apples Fifth Amendment right which says they allowed to dothings without the governments comments.They
“Apple conducts business ethically, honestly and in full compliance with applicable laws and regulations. This applies to every business decision in every area of the company worldwide” (Apple Inc., 2015). This is the opening statement from Apple’s Business Conduct. Most publicly operating companies construct a business conduct or a code of ethics that is specific for that particular company. Apple’s code of ethics was written to express their most important principles and values.
FBI case have been examined, the issues and problems that come with allowing unsafe access can now be discussed. Adam Levin wrote an article for The Huffington Post and he says that the FBI is indecisive and unreliable due to the fact that in 2014 the FBI had decided against using legislatively force decryption on technology, and the fact that they’ve completely changed ideas on the topic is unsettling, especially when they know so little about it (Levin). The people who believe that Apple needs to give the FBI access into the phone do not understand technology; the codes that would be made to break into the phone would be a strong one and it can and will fall into the wrong hands, causing chaos. Eric Litchblau, a writer for The New York Times, mentions the fact that since the FBI doesn’t completely understand the repercussions that will happen if Apple allows them the access they need just goes to show that law enforcement in general want to do what’s best for them and their cases, and not necessarily what’s best for the entire public
Apple is currently going through the court system a lot these days; being one of the biggest tech cases of 2016. The FBI and the U.S. government want to take over the control of the iPhone. They want Apple to override the encryption feature to be allowed to crack the password. Currently, the new features only allow the owner to crack the password. Apple is arguing that the request is a violation of Apple’s First Amendment rights.
An ethical dilemma is an incident that causes us to question how we should react based on our beliefs. A decision needs to be made between right and wrong. I have experienced many ethical dilemmas in my lifetime, so I know that there is no such thing as an ethical dilemma that only affects one person. I also know that some ethical dilemmas are easier to resolve than others are. The easy ones are the ones in which we can make decisions on the spot. For example, if a cashier gives me too much change, I can immediately make a decision to either return the money or keep it. Based on Kant’s, categorical imperative there are two criteria for determining moral right and wrong. First, there is universalizability, which states, “the person’s
What are the relevant facts of the case? What facts are not known? Can I learn more about the situation? Do I know enough to make a decision?
Making consistently ethical decisions is difficult. Most decisions have to be made in the context of economic, professional and social pressures, which can sometimes challenge our ethical goals and conceal or confuse the moral issues. In addition, making ethical choices is complex because in many situations there are a multitude of competing interests and values. Other times, crucial facts are unknown or ambiguous. Since many actions are likely to benefit some people at the expense of others, the decision maker must prioritize competing moral claims and must be proficient at predicting the likely consequences of various choices. An ethical person often chooses to do more than the law requires and less than the law allows.
Apple is committed to maintaining the highest standards, for both environmental responsibility and ethical conducts. They follow strict
The third ethical dilemma is related to problems with the iPhone's exclusive carrier, AT&T. Currently, the iPhone comes with a 14-day trial period. But AT&T service provides a 30-day trial period. This definitely puts customers in an uncomfortable position when they decide to cancel iPhone service after the 14-day trial period. Apple is clearly trying to minimize consumer's rights by contradicting its own carrier's service plan. Lastly, the most important fact consumers need to realize is that personal information can be
Apple Incorporated was founded in April of 1976 by Steve Wozniak and Steve Jobs. The founders of the corporation were college dropouts that worked together to build computer boxes which were sold without keyboards and power supplies. Apple Incorporated is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services understands that without their stakeholders The purpose of this paper is to specify the nature, structure, and types of products or services offer. This paper will look into the factors that influence Apple’s external environment. This paper will also explore Apple’s stakeholder influence and its controversial corporate social responsibility. (Apple Computer, Inc. - Company Profile, Information, Business Description, History, Background Information on Apple Computer, Inc.)
An ethical dilemma arises when there is a conflict between the interest of the company and the rest of the stakeholders (Withey, 2012). Toyota is a profit making company that released millions of cars into the market without knowing that they could accelerate themselves suddenly. The Congress was mandated to investigate the matter, but 40 out of the 125 members of the relevant committee had received campaign funds from Toyota (BBC Worldwide Americas, Inc., 2015). Toyota had also spent $ 25 million
Apple prides itself on offering innovative technology to a society that has become dependent on it. In markets inundated with companies offering similar products and services, Apple has had to rise above and distinguish itself from the masses. While their products have a cultivated a devoted-customer following (our family is one of them), their organization and the values it espouses are what will help them to remain a relevant and successful company in the tech world.