ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY GRADUATE SCHOOL OF BUSINESS AND LAW
ETHICS AND CORPORATE SOCIAL RESPONSIBILITY IN DRIVING ORGANIZATIONAL SUCCESS FOR MULTINATIONAL COMPANIES IN OIL/MINING INDUSTRY
Submitted in partial fulfillment of the degrees Masters in Business Administration Lecturer: Eileen O'Leary 2010 By: Albertus Rendy Buntaran (S3264165)
Executive Summary This paper provides a broad definition of ethical behavior and Corporate Social Responsibility (CSR) in the competitive world of oil and mining industries of today. It is also acknowledged that factors behind both ethics and CSR are evolving and therefore, the factors for both ethics and CSR are defined for three different periods. The first period will focus on
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Factors Nowadays, the more appropriate question needs to be answered is no longer to what extent should a corporation include the society in their business operation but how to do it and use it as the river for organizational success (Epstein et al, 2006). In recent years, ethics and social responsibility have been playing an important role in the business world including in oil and mining industries. The pressure towards society and ethical conducts are higher than ever. Although every oil and mining multinational corporations economic missions are acknowledged, it is now their responsibility also to address public concerns. Oil and mining industries are known as the subject of scrutiny and bad press related with ethics and CSR concerns (Lins & Horwitz, 2007). The interest on CSR and ethics are always fore-fronted to the mining and oil corporations (Kapelus, 2009). The idea was developed since a long time ago, where multinational corporations are demanded to provide community development packages and assistance to their host communities (Amaewhule, 1997). Every business person, regardless their position in the hierarchy, company geographic details or even its products and services are now facing the same challenge which is how to define their corporation role for the society.
In order to operate ethically in a global marketplace, corporations like Exxon Mobil need to define the conduct that they expect from their officers, executives, managers and employees. Without a defined code of conduct, employees feel forced to use their personal mores to determine what actions they should take in ethically ambiguous situations. Like children on a playground, employees need to know where the fences are so that they can work effectively.
Ethics can be addressed within financial performance in stating how companies remain consistent by implementing corporate social performance and how recent trends can impact the result. In the book ‘A Study of the Link Between a Corporation’s Financial Performance and its Commitment to Ethics’ presents the latest trends companies implement in an ethical approach. “26.8% of US 500 largest corporations commit to ethical behaviour towards their stakeholders or emphasise compliance with their code of conduct.”(Verschoor 1997 p.1509) Although, a small proportion of major companies in US apply ethics, demonstrates that this is considered to be a significant factor through financial
Businesses today face a plethora of ethical duties such as upholding corporate governance, maintaining stakeholder relationships, and presenting an image of social responsibility. In review of Company Q’s (Q) current ethics culture, its image in regards to social responsibility is not equivalent to that of its competitors. In a growing market faced with increasingly challenging competition, there are several areas that Q can and needs to address to bring the company to a level of social responsibility that exceeds stakeholder expectations. First, attention Q needs to address market demands for additional locations to better
As recently as a decade ago, many peoples,companies or organizations viewed ethics,social responsibility,business ethics only in terms of administrative compliance with legal standards and adherence to internal rules and regulations. Today the situation is different. Attention to them is on the rise across the world and many companies or organizations realize that in order to succeed, they must earn the respect and confidence of their customers. Like never before, corporatons are being asked, encouraged and prodded to improve their business practices to emphasize legal and ethical behavior. Companies, professional firms and individuals alike are being held increasingly accountable for their actions, as demand
The recent assassination of a U.S. ambassador in Libya and the rampant anti-American sentiments being expressed in other parts of the world is proof positive that many American-based multinational are faced with a hostile operating environment that demands informed and timely responses. Likewise, many multinational corporations are subscribing to calls for "giving back to the community" in various ways, but critics charge that these efforts are hypocritical greenwashing to cover up their real corporate shenanigans at home and abroad. Indeed, if Occidental Petroleum Corporation's corporate literature and its proponents are to be believed, this enormous multinational corporation is really just a "good neighbor" that is doing its corporate best to just "get along" in a highly competitive marketplace. To get to the bottom of these controversies and find the truth, this paper provides a review of the relevant peer-reviewed and scholarly literature concerning Occidental Petroleum Corporation's ethical and social responsibilities in a globalized marketplace, including an examination of how these responsibilities are perceived across cultures. Finally, a summary of the research and important findings are presented in the conclusion.
“I 'm responsible for this company. I stand behind the results. I know the details, and I think the CEO has to be the moral leader of the company... I think high standards are good, but let 's not anybody be confused, it 's about performance with integrity. That 's what you have to do.” This quote is from Jeffrey Immelt the CEO and Chairman of the Board of General Electric. In this paper I will analyze General Electric’s (GE) ethical, social, and environmental standards and practices. This analysis will include, but is not limited to discussions about GE’s code of conduct, how the organization responds to social responsibility, the environmental standards they employ, and the culture within the organization.
A recent 3-year Business Administration Advance diploma graduate, at North Humber College, Toronto Canada. 09/14 –
Ethical issues are a significant area for companies doing business deals on a daily basis. In today’s high tech and the ultra-competitive business world, unfortunately, ethical conduct is often ignored. Many huge companies like Enron, Arthur Anderson, AIG, Fannie Mae and Freddie Mac, as well as Bank of America, are crushed, or seriously damaged with the lack of ethics compass in place. Organization ethics is the guidelines and principles by which businesses operate; “the principles and values of each person in a business” will have “a direct influence on the company’s success” (Renshaw, Kubat & Angellotto, 2013, p. 11).
One of the most important factors that plays a huge role in the success of a company – is ethics, which can have long-term impact on the company. It does not matter how high the company’s profitability level is, if there is unethical behavior or a lack of corporate social responsibility it will eventually damage company’s reputation and make it less appealing to stakeholders.
Nowadays in the era of economic relations and international trade business ethics plays a very important role. It is of vital importance at any level of activity: corporate, state or international. Questions of corporate social responsibility and business ethics are engaging business more and more - both domestically and internationally (Sims 2006). This
Corporate ethics and social responsibility has increasingly become a way for a company to market itself to consumers and shareholders alike. In the wake of recent scandals at organizations such as Enron and WorldCom and the 2008 credit crisis that was widely attributed to corporate greed, some organizations are using their ethics as platforms to market their goods and services. This is seen as advantageous for the company as well as the investor or consumer. However, this may not be true for all, but merely some organizations.
Oil is the basis of industrial production and the necessity of economic development. Human life can not be separated from the oil. Mobil was found in 1882 and is the largest producer of oil, natural gas and oil refineries in the world (Mobil, 2014). Shell is made of the Royal oil of Holland and the United Kingdom Mobil, and is the largest producer of oil, gas, and petrochemicals, and is the largest retailer of automotive fuels and lubricants (Shell, 2015). As two world's largest oil companies, Mobil and Shell play key roles in different areas, especially in the area of corporate social responsibility, which contains extensive content referring to workers, customers, environment, and community. This essay will compare and evaluate corporate social responsibility of ExxonMobil and Shell in the criterion of safety, sustainability and education.
To what degree social responsibility should be considered in the conduct of business is an issue that has been debated extensively over time. While there are those who claim that businesses must fully embrace social responsibility, others are convinced that such a move would affect the ability of business entities to fully exploit the opportunities at their disposal. It should however be noted that in those instances where businesses neglect their ethical (and legal) mandate, the backlash is often severe.
Ethics are defined as the process of distinguishing the right and good from the wrong and bad and they call for a moral responsibility to pursue the good and right. Business ethics are concerned with the good or right and the bad or wrong behavior in the business organization context. Social responsibility on the other hand goes hand in hand with business ethics. It advocates that a business should act more responsibly beyond the pure profit or economic motive. The expectations of both ethical conduct and socially responsible conduct can vary in cultures of
Do corporations operate off of good ethics or profits? There are some who do not practice appropriate ethics, and you will not know it until they get caught. If your corporation can operate with good ethics, it stands to make a very good profit along with a good reputation. According to Environics International national survey, “25,000 people in 23 countries, 50 percent pay attention to the social behavior of companies” (Lowe, 2016). Also, one in five said they would report the company and refuse to buy from them (Lowe, 2016). These standards should be based on the company beliefs, behaviors, and decisions that