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Example Of A Critical Application Of Root Cause Analysis In RCA

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A personal conflict that I have recently encountered was among one of my roommates and the rest of our household. Currently I live with four other individuals. We all have our own bedrooms and our own space so it is possible that we have our own places to go when our living situation tends to be a little too much around the house. Now our schedules are all different, so we are not all home at the same time, which can be both a positive thing and a negative thing. Now, one of our favorite restaurants to venture to is a local traditional sushi and hibachi restaurant in the area. One of our roommates, Travis, he is especially fond of this restaurant. The specific conflict that we have recently encountered can be best summed up as the four of …show more content…

I chose this type of critical analysis tool by reason of, it will provide me with solutions to all realms of this conflict and why the end result of our night was the way it was. Root cause analysis is helpful considering it is going to let us find the reason for why this problem occurred in the first place. According to our reading assignments for this week, RCA allows us to look at three different types of causes that could stimulate this type of response. The three types of causes are physical, human, and organizational causes. The first step in the RCA process is defining the problem. The conflict was determined that we chose to dine out for dinner at Travis’ favorite restaurant, without Travis. The second step is finding proof that this conflict exists in actuality. The evidence found was that Travis locked himself in his room, avoiding all contact with his roommates. The impact of this conflict was that it created an uncomfortable setting in our home, and we were unable to feel as if we could speak freely and …show more content…

There was a sequence of events that happened earlier in the afternoon that led to Travis ultimately being upset with us. Earlier that day he received a phone call from his cousins, in which they told him they would not be waiting for him to get off work in order to celebrate what they call, “cousins day.” This was extremely important to Travis, so to feel already rejected by his family, he then felt even more so rejected by his friends at home. Another one of our roommates was already aware of the “bad day” Travis was experiencing. So he thought that maybe it would have been given more consideration, because someone was aware of his unfortunate situation with his family members. In consummation, Travis felt abandoned by the most influential people in his life. While it may appear to not be exceptionally important and frivolous, it had true significance to Travis. By searching for other clues as to why this problem occurred, we were able to work backwards from a puzzle, if you will. We had a matter of contention and in order to find resolutions we had to dig a little deeper. The fourth step in understanding why there was a conflict of interest between our roommates and Travis is identifying the root issue at hand. What really caused Travis to be upset with everyone. And ultimately the answer is that Travis felt as if his feelings were neglected and dismissed. While this may seem as

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