“Assignment/ Service Diary” Location: Red Robin Restaurant. Day/Time: Friday, 8:00 PM. Why This Location: Going out to celebrate my uncle’s wife little brother’s birthday. It is a casual restaurant with an informal atmosphere where families would go to sit down to grab dinner and engage in conversations. It wasn’t a busy night though, the employee who greeted us with her warm smile was exceedingly companionable and guided us to our tables. As I sat down, the waiter came to welcome us and handed out the menus to each of my relatives and friends sitting down at the table. There were multiple of employees who were greeting newcomers and outgoers, as other employees toiled to get food orders, make drink refills, and scrubbed tables. All the employees were well-mannered and dressed properly from head to toe; ages around twenty-five to thirty-five years old. The restaurant had entertaining music playing, the background has many vivid colors on the walls, the restaurant was immaculate, and …show more content…
Customers who I’ve seen were in groups as relatives/family and they were casually dressed, no special assistance was needed when it came to elderly people coming in nor parents with children. The employees that were working in the restaurant at that time was speaking formally with a tone of sarcasm which made the individuals laugh, smiled, and joked around. When it came to the service, from what I’ve seen, no customers were criticizing or complaining about the service, everyone including myself was waiting for a reasonable amount of time approximately three to five minutes for all our food to arrive. If I had to wait longer, I wouldn’t complain because the appetizers, main courses, and desserts were scrumptious. The customers seem to be satisfied with the courses/product also individuals were appreciating the service and were socializing with their friends or family
The service was very efficient and prompt throughout the meal. Quickly after we were seated, our waitress came to get our drink orders. When our waitress brought our
Have you ever tried listening to everything going on at the same time at a fast food restaurant during the lunch time rush hour? Well, I did and I am going to share the results of my whirlwind encounter last week. Within my observation, I will go over the layout of the establishment in which my observation was conducted, as well as who came to the establishment, the conversations and the interactions that took place. I hope you enjoy my observation and respect my findings from this visit.
I’ve grown up with the influence of strong women in my life, a lot of which came from my sisters. One of my sisters was a member of National Honors Society and she always taught me in the ways to conduct myself like a member would. So growing up I would always try to be the best person I could be whether that means by studying my hardest, leading the way for my peers and other generations, doing good deeds for others, or building my character. I would try to tie in the values to make me as unique and individual as I could.
I did my research at approximately 1pm to 1:30pm in the afternoon. I do believe this did influence the type of people I saw in the establishment. If it were early in the morning I believe there would have been slightly older gathering of people going to their respectable jobs. Instead a majority of the customers were college students that were coming in for that mid day pick-up. As for the norms I witnessed they were typical for American establishments, the people working greeted the customers in an almost fake friendly manner that is supposed to comfort and make the customer feel “at home” in the environment. Then, the
On February 19, 1945 five Marines and one Sailor participated in an event that would forever change the course of events for the Marine Corps. Undoubtedly one of the most powerful images of the 20th century is the flag raising atop Mount Suribachi on Iwo Jima. The flag raising captured the courage, commitment and honor that these Marines held as they reached the top. These individuals were only doing what they were instructed to do, but it was the Pulitzer Prize winning photograph that was taken by Joe Rosenthal that turned this war time event into a world wide historical event. Behind the eagle, globe and anchor, the flag raising has taken the form of a second emblem for the Marine Corps.
In Ernest Hemingway’s short story “A Soldier’s Home”, Krebs, a soldier, returns to his hometown from fighting in World War I. As indicated throughout the story, “home” for Krebs is not unlike the war front: confusing, complicated, and restless. Hemingway uses the setting in Kansas, during World War I, to convey Krebs post-war life in comparison to his pre-war.
When I first walk into the restaurant, Im alway immeditaly greeted by a smiling hostess. Typically on a week day, the wait time is normally very short and youre almosy guaranteed a seat right after arriving. However on a weekend the wait time can be a bit longer, such as fifteen to twenty minutrs, but outdoor seating is provided so you dont have to stand and wait. When you are finally seated, a friendly waiter is always ready to happily serve you with a smile. The employees are always on top of giving out refills for drinks and they provide customers with all you can eat peanuts and encourage you to just toss the shells on the floor when youre done. When receiveing your meal, the waiters always make sure that everything looks good before leaving you to dig in. I have never recieved unacceptabke service even when the restaurant is at its
I believe that Ayn rand was trying to tell us that people will blindly follow the people that are ahead of them in life. Some examples are when they started this new age of humanity they made sure that everyone was equal although some being more equal than others. Then they also completely got rid of some things like freedom, individualism, and the free use of electricity. Even though some people might not agree, Having a government that controls what you chose works because people who are scared and are not leaders can be led astray from what is right.
When I arrived to the restaurant I immediately noticed several social norms that everyone at the establishment was following. The customers and the staff were well dressed, and everyone was conducting himself or
I was twenty-one when I walked into a recruiting office for the Marine Corps .A recruiter came to me and started talking to me,he said you came to the right place man what can i do or you.So i told him that i'm interested in becoming a Marine and i would like to know more about it. The recruiter then ran me through the basics of being a Marine was all about and i loved it,so the recruiter went over all the qualifications for joining and the only thing that disqualified me was my GED. I asked him what i had to do to change that,ad he said "you need to go get some college credits."Alright i said, how many do i need? The recruiter told me i needed fifteen of them but in the meantime i could go and
This section of Service Development Bid on improving access to “rescue therapies” for COPD patients with infective exacerbations through a community pharmacy led service aims to present the way the outcomes of this development will be evaluated. Furthermore, it presents the key challenges of plans for evaluation and strategies to address them. Early consideration of evaluation during the process of service development allows for collection of baseline data to which the service impact can be compared to. Furthermore, delayed evaluation planning can result in assessment of limited outcomes available through an already running service instead of desired outcomes of the development (NHS Wirral Research & Development Team 2011).
One Wednesday, September 18, the LAA high school had their first Service Day of the year. The Upper Campus was split up into two main groups that had the opportunity to do some very rewarding project in two separate areas. The first group was chosen to go and harvest onions on a local farm, while the other group got to stay close to home and do some exciting activities with the elementary and middle school students at Livingstone. A lot of students enjoy participating in service day where they can not only serve their community , but and it can be “good to get out of school for a while” said 9th grader Ashleigh Avery.
I was eight or seven, I lived in Gallup New Mexico at the time. One day in the summer my mother, cousin and I decided to visit our uncle Paul. He was an older man but very athletic he had his own home gym in his basement. When we got to his house he and my mother sat and had a grown-up conversation, me and my cousin Jerry decided to go explore the basement. In our uncle’s basement, he had four rooms. One had a huge pool table, another one was filled with weights and matts for yoga, the third one we never went into because the door was always locked. And the fourth, this fourth room would become my worst nightmare, it was filled with elliptical and treadmill equipment. After a while jerry and I got bored with playing our version of pool
They expect me to be patient, clear with orders, not demanding, and aware of what is going on. I must know what food they just told me was done and where to take it, but first I need to pay attention to hear when my name is called. There is usually more tension between the kitchen and waiters than there is with any other workers. The roles are so different. The kitchen staff usually looks at servers as just wanting to get a good tip, and that we do not care the extremities the kitchen has to go to for us. It is important that servers respect the kitchen staff; they are in charge of the food we will be serving. “Servers, as mediators, need their food when their customers demand it: sometimes this is before the food is ready; at other times after. If servers demand food too early, cooks are stressed; but if they don’t pick up the food on time, the food is poor and the cook seems incompetent.” (Fine 105). This is the most true on Friday and Saturday nights. Everything seems to be more chaotic on these nights, since most people decide to go out. This is good because it brings in more business for the restaurant, but then there are always more unhappy customers on these nights as well. Overall, positive interaction with the kitchen staff can make amazing things happen.
Service is a word used constantly. The word service has an impression on many people. For example; people who work as lifeguards view their work as a service to the community. Naturally, based on working as a lifeguard their definition of service would be an action beneficial to the well-being of others. Not surprisingly, a similar definition was found in the Oxford English Dictionary (OED). Service is described in the Oxford English Dictionary as "the action of serving, helping, or benefiting; conduct tending to the welfare or advantage of another; condition or employment of a public servant; friendly or professional assistance." Furthermore, in Webster's Ninth New Collegiate Dictionary, service is