N20: 2016 Your Name: Mireille Villa Name of Questionnaire or Scale: Thomas Kilmann TKI Conflict Mode Questionnaire Findings / scores: Accommodating Analysis of findings: I dislike conflict and would do whatever possible to avoid it. Thus, when I took the conflict managing questionnaire and received the title of accommodating, I knew that there was no mistake. In a dispute, I would allow the other person to get what they want and not project or accomplish my own. I do not want to upset anyone in any way; I only want to be kind to and support the person. At the same time, I feel that giving and satisfying someone else’s needs would be more rewarding than if I were to satisfy my own. This point of view has become engrained in me that I find it difficult to stick to my opinions in …show more content…
It is said that being acquainted with one's body would make speaking one's mind an easier task. Therefore, I would start small and begin by practicing nonverbal assertive behaviors such as making eye contact, maintaining an open rather than closed posture, keeping my composure, and not backing off from the other person in any conversation. Then, once I am comfortable with this step and encounter conflict, I can take my time to reflect on the problem, and create a plan of action. Part of this plan would consist of creating an outline of what I would say. To make this task easier, Lachman's formulas of model behavior, such as "When you do X, I feel Y because Z, and what I'd like instead is [request behavior change]", would come in handy. The task of assertively responding would become less strenuous, because I would have these formulas –or examples– of what an assertive person would say and what I can follow. Additionally, it would make me more confident and allow me to express my feelings more clearly than if I had to confront the person
10. 3/3 I try to integrate my ideas with the other’s to come up with a decision
In the second scenario, the parties in conflict are in a student-teacher relationship. Notably, the professor has the higher power in the relationship, and is better with usage of conflict styles than the student is. Furthermore, the results of the questionnaire determine that I exhibit very strong habits of collaboration in impersonal interpersonal conflict. “Integrating shows a high level of concern for one’s own goals, the goals of others, the successful solution of the problem, and the enhancement of the relationship” (Wilmot and Hocker 165), which I seem to possess even in an impersonal relationship. Particularly, the results of this situation, shows that I have strengths in avoidance, compromise, and accommodation-conflict styles. I understand my stance in this circumstance, and acknowledge the fact that I could use some improvements in these habits when dealing with conflict. Notably, the following discusses the benefits of knowing my conflict
According to the Thomas Kilmann Conflict Mode Instrument (TKI), reviewed in Appendix E, in situations of conflict my primary conflict mode is Compromising which reflects my ability to be an intermediate in both assertiveness and cooperation. In conflict I am able to listen, understand and empathize in a non confrontational method to identify underlying concerns. My leadership, and specifically my reaction in times of conflict will have an effect on my team. It is important that I am able to flex between conflict modes as the situation requires. The additional benefit of having a compromising tendency in dealing with conflict is that I am only one step away from other conflict modes (collaborating, accommodating, avoiding and competing) which each have their place in leadership conflict
Negotiation and Conflict Application Paper I immigrated to the United States 15 years ago in pursuit of higher education and a successful career. I discovered that I had to significantly readjust the habits engrained in me from childhood through interacting with new people and dealing with conflicts. My traditional and conservative upbringing in India provided a sheltered environment and programmed me into listening and obeying elders and avoiding conflict at all costs. It was my belief that any conflict big or small with the close ones would cause a strain in the relationships. Thus, I often avoided conflicts and accommodated the wishes of others at the cost of my own. I considered this
There are five conflict-handling styles: Forcing Style, Collaborating Style, Compromising Style, Avoiding Style and Accommodating Style. The compromising style “refers to behaviors at an intermediate level of cooperation and assertiveness. (Hellriegel, Slocum pg. 392) ” The person using is style tries to meet a goal by give-and-take. The accommodating style “refers to cooperative and unassertive behavior. (Hellriegel, Slocum pg. 393) ” The person using this style tries to accomplish a goal by using unselfish acts that will promote cooperation in others by complying with their wishes. The collaborating style “refers to high levels of cooperative and assertive behavior. (Hellriegel, Slocum pg. 391) ” The person using this style is using a win-win approach to working with others and handling conflict. When the CEO of General Hospital, Mike Hammer first attempted to control physician-driven cost he used the collaborating style by trying to convince the Director of
I feel at times I accommodate myself at the approval of others. Like for example, I may act differently around certain people then I would around people I feel comfortable around. I also try to maintain a sense of peace and try to smooth over any differences that the group or peers may have. I can honestly say that I try to stay away from any and every conflict if possible.
Behavioral scientists Kenneth Thomas and Ralph Kilmann, who developed the Thomas-Kilmann Conflict Mode Instrument, have identified five styles to responding to conflict—competition, collaboration, compromise,
The Thomas-Kilmann Conflict Mode Instrument (TKI) was originally developed by Kenneth W. Thomas and Ralph H. Kilmann in 1974 (Kilmann, 2013). The TKI assesses a person’s behavior when they are confronted with a conflict situation. For their work Thomas & Kilmann define conflict as any situation when the concerns of two people appear to be incompatible (Thomas & Kilmann, 1974). According to the TKI when a person is in a conflict situation their behavior will go along two dimensions. The first dimension, on the y axis, is assertiveness, a person’s attempt to
Separate assessments of my conflict style reveal that I have become primarily attuned with the integrating style of conflict management, which came as no surprise to me, as I found the results of the assessments to be accurate. However, the assessments also showed that I was nearly equal in the compromising style, leading them to be a near tie. I would be the first to admit that his has not always been the case. It has taken a fair amount of life experience and focused effort in order to move away from the predominate style of compromise
There are different conflict management styles, the dictatorial style, which insists that things are addressed their way and the low self -esteem style, which just allows others to have it their way. It is up to the individual to decide which way works for them. Additionally, the abdicator handles conflict by bowing out or walking away. This method is unhealthy because it robs the offended growth opportunity, which results from working through issues (Pegues, 2009, p.49). Another style is the collaborator, which often involves cooperation and pulling together to reach a common purpose and are emotionally balanced.
I find that my desire to avoid can put off the wrong vibe to those under my care. The last thing I want people to think of me when it comes to conflict is that I attempt to avoid it at all cost. That can be casted in a negative light. The greatest room for improvement for me in this area is using this style more out of habit than using it when necessary. Since I scored high, there is a good chance I am overusing this style. I have to be more intentional in how I deal with conflict. Though I tend to see conflict as a disruption in the flow and the work at hand and in my opinion it causes unnecessary stress so I only attempt to address it when it is unavoidable. This can hurt my leadership position in a lot of cases and I must learn to use it
Places value on individualism, self-assertion, and competition. Not common in cultures that prioritize cooperation, keep others from failing, finding areas of agreement
The results of the assessment did surprise me, I wasn’t aware that my problem-solving skills were also my conflict resolution style. As a collaborating conflict style user, I assertively attempt to resolve the conflict with the best solution agreed upon by all parties. This style is also known as the problem-solving style and if that doesn’t work my next step is the forcing style. If they can’t come up with a solution, I do.
There are four distinct conflict styles which are the levels of assertiveness and cooperativeness that are employed by a person in a conflict situation. Everyone has their own individual conflict style; my own style tends to be accommodating. This means that I am not very assertive and I am very good at cooperating with those I am in conflict with. In this essay I will examine each conflict style and my own choice of style and why I tend to default to this style. I will also examine whether or not my choice of the accommodating style is the best approach to resolving conflict, and discuss the advantages of learning to use each of the styles in specific situations.
Conflict is defined as the perception of incompatible goals or actions between two people (McCornack, 2013). How you approach these tense situations greatly affects the outcome of the conflict and your interpersonal relationships. Everyone experiences disagreement at some point in their lives and it is important to know what you bring to conflict situations in order to become a more competent communicator. Therefore, I completed the Thomas-Kilmann Conflict Mode Questionnaire and asked my sister and boyfriend to do the same regarding my conflict style (Introduction to Interpersonal Communication Course Workbook, 2013, p.29-31). I chose these two people to fill out the questionnaire because they both know me very well in two different types