Execution and Results in a Crisis Situation
Group C
Keerati Trantien
Kewalee Auwattanasombut
Olav Emblem
Richard Diring
Rozana Sahami
National University
Dr. Iraj Mahdavi
July 25, 2015
Execution and Results in a Crisis Situation
1. In the Kirkpatrick and Shane article, several leaders are mentioned including President George W. Bush, Homeland Security Chief Michael Chertoff, and FEMA Director Michael D. Brown. Briefly evaluate each of these leaders on their overall effectiveness at Managing Execution and Driving for Results.
Manage Execution is the way for a manager to designate, cooperate, monitor, and keep up the assignment (Quinn, 2007). Drive for results is the way to achieve the goal with others and through
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A dependence grows between employee and leader in which the employee has grown accustomed to the leader giving orders and directions, and makes every effort to follow such guidance to the letter. This dependence does not bode well in situations of high stress and shortened reaction times. As General Honoré stated, the first part of the leader 's job is to "set people on the right path" (“A Military General’s Leadership Lessons,” 2009). This happens when the leader gives the initial order. In this case, it was to evacuate the people out of harms way. The plan was then laid out for the authorities to execute.
What happened, was that the dependance the authorities placed on the plan of execution did not allow themselves to modify the plan of execution when the situation changed. The leaders were bossing the authorities around in such a manner that the "right path" and desired end result were forgotten. When this occurs, and the execution loses all forward motion because the initial plan is not being followed to the letter, the leaders who were barking orders have to devide their time up between coming up with a new plan and then desiminating it to the proper authorities. A leader who motivates the execution, works WITH the execution. In order to motivate, a leader needs to be involved with those he or she plans to motivate. By involving themselves with the execution, they are doing more
The city had learned from the 1993 World Trade Center bombing and had done contingency planning in the event of another similar terrorist attack. It established a state of the art Emergency Operations Center. It was evident that training was provided to all departments and officials as to what the priority would be in the case of a disaster, which is public safety. The first thing that was done was to seal off the area to allow first responders to respond quickly and evacuate the public from the area. Even in the absence of communication with the Emergency Operations Center, department heads and key ranking personnel knew exactly what the priority was and acted accordingly. The city’s preparedness left little room for doubt as to who was in charge, with that being said, state and federal agencies were mainly in the role of supporting the city in the efforts of evacuating, rescue and recovery. The leadership provided by the mayor calmed the already shocked public and reassured them of their safety. “The three steps of crisis management are prevention, preparation and containment” (Starling, 2008, p.222). The city itself could not have done much about preventing the situation, but the city’s preparation was evident by their public administrator’s and employee’s quick decisive response. The containment was also accomplished by the city action of closing off the area and
What is management? According to Kinicki Williams textbook “Management, management is defined as the pursuit of organizational goals efficiently and effectively by integrating the work of people through planning, organizing, leading, and controlling the organization resources (Ch. 1, pg. 5 Management: A practical introduction). I believe in order to be an effective manager you must be a positive, goal orient, organized individual. I also believe an effective manager is an individual that motivates their staff and leads by example. I believe all managers should follow the management process.
To be a leader is no easy task. You are faced with complex decisions that affect others wellbeing, and sometimes lives. The leader with the single most responsibility for others would be the President. Therefore, analyzing his decision regarding 9/11 are a very daunting task. However, from a managerial standpoint I plan to examine his strengths and weaknesses, the alternative resources he utilized, and decision-making strategies.
Managers need to ensure that targets are met and improvements if necessary are made. They need to plan ahead to ensure that their targets are achievable and control the workload to ensure all activities are carried out effectively.
A day of training was winding down, and as always soldiers lose their awareness and tempo to keeping all eyes on their surroundings, a tragic voice calls up that 19 soldiers were captured and being held hostage. Without talking or informing any of the other leaders, LTC Kunk put out an order to surveillance and recon the enemy forces that were suspected to be housing the 19 captured soldiers. This was one big problem that I felt highlighted leadership failure from the LTC, as a leader you would have to make a final decision on what has happened, but the first thing you would do is consult your other leaders. Get their opinions on the matter, figure out the best plan together, taking away their opinions would only make them go against you in the end. As a leader you have to let the people under you make decisions just as well as you, they have to learn from their mess ups the same way you do. It is way better to get 19 people killed in training than in real life.
Managing performance means when an employee will be have targets and goals they have been given to see how they are progressing and what the final result is, all this will be monitored. There are 7 seven ways of monitoring their performance:
12/28/2017: Crisis Session was conducted in Spanish. Stephanie and her family arrived to NJCC for a crisis session. Stephanie informed this CIS that she was raped by her friend’s boyfriend. Reporting assailant is 19 years old and Stephanie is 15 years old. Stephanie reported guilt from the incident due to leaving her house to hang out with reporting assailant (R.A.). Stephanie informed this CIS that the reporting assailant was consistently calling her and she finally agreed to hang out with him. Stephanie reported that she was raped in his car and now every time she sees his car she begins to feel anxious. The incident took place about 2 weeks ago.
This summer I had the opportunity to enroll in a practicum with the Calgary Police Service. One call in particular involved a domestic dispute over child custody, and the officer and I were the first to arrive on the scene. We approached the residence and herd shouting from the front door. At this point it is apparent the conflict between the parties has been ongoing for some time. The officer and I called for an additional patrol vehicle, and once they arrived we entered the residence. Upon entering the residence there was a male and two females, the one female and male are a couple, who will use the name Bob and Jane, and the other female was the mother of the child who will use the name
Candidate Patten displayed a natural ability to communicate and lead. While briefing his order he projected his voice both clearly and with confidence. His order was very thorough and was only lacking detail in the scheme of maneuver. SNC’s leadership extended into execution where he was able to provide clear direction to the other members of his fire team. Regardless of the friction he encountered he retained a level head, thinking through the problem and making decisions. There were two distinct points when one of the fire team members was struggling with a task and SNC chose not to address their challenge leading to failure and subsequent idleness. Candidate Patten maintained a moderate pace in his execution, not hurrying but also
Management is the process of leading people to achieve an objective and getting work done (Chelladurai, 1985, p.5). As stated by Chelladurai (1985) in order for the work to be done effectively, managers should know when to apply their different functions which include planning, organising, leading and controlling which Chelladurai (1985) mention as evaluating (p.5). These functions are connected and can be use concurrently as mention in Lussier & Kimball (2009, p. 11). He also stated that “...each function depends on the others” which means that if the manager did a poor planning, objectives will be unachievable even if everything is organised and lead as it
Management is about the day to day running of a function and getting the right people and resources in the right place with a focus upon implementation.
Management involves the tactical aspect of day to day functions and who keeps control of the work environment to make sure the organization is moving forward and in the same direction of the company’s vision. Managers are faced with many responsibilities each day, one of which is managing people. The goal of a successful manager is to achieve the highest productivity of the organization by way of the people he/she manages. A manager is more of a problem solver and takes care of work areas relating to people management, time management, decision making etc.
An effective crisis management response plan outlines specific procedures for administrator, teachers, and students during evacuation emergencies. Administrators work with teachers, students, parents, law enforcement officers, business and community members, to develop an effective emergency and crises plan. The administrator provides leadership in developing and monitoring the school safety plan and also establishes procedures for emergency evacuation and crisis management at different stages of the plan. However, an effective leader develops a comprehensive prevention education plan, and regularly reviews the code of conduct manual for revisions and current laws.
Hurricane Katrina exposed huge issues in the United States disaster preparedness and response programs. In 2005, the structure for homeland security was unable to manage catastrophic events like Hurricane Katrina. Unified management of national response
Management can be defined as the art or act of doing things or activities through the efforts of other people to accomplish desired goals. It deals with the organising and coordination of people, activities, materials, machines and money.