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Evaluating A Manager 's Responsibilities For Planning, Coordinating And Controlling Work

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Analyse a manager 's responsibilities for planning, coordinating and controlling work Managers need to ensure that targets are met and improvements if necessary are made. They need to plan ahead to ensure that their targets are achievable and control the workload to ensure all activities are carried out effectively. I have had numerous managers throughout the years at DFD, some took an active role in co-ordinating/controlling work, some delegated the role to others such as team experts/seniors. Explain how managers ensure that team objectives are met Managers should analyse the team’s statistics/achievements regularly and compare them to others. They should have a keen eye for noting when things are out of place – for example, when someone is underperforming on our team they may not be hitting their target of 85% Efficiency or 5% amend rate. Explain how a manager 's role contributes to the achievement of an organisation’s vision, mission and objectives A manager should be able to shape and control a team to enable the organisation to reach their vision, mission and objectives. In our organisation, performance reviews are assessed against the companies’ mission values. The more you display the better the outcome. The manager ensures that these are being displayed and noted. A manager should also ensure that the correct checks are in place to ensure that the company’s values are being adhered to, for example when assessing calls. The organisations objectives may be in

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