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Facet Measures and Single Global Rating

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JOURNAL OF BUSINESS AND PSYCHOLOGY Volume 8, No. 1, Fall 1993 FACET MEASURES AND GLOBAL JOB SATISFACTION Scott Highhouse Indiana University-Purdue University at Indianapolis Alene S. Becker Anheuser-Busch Companies ABSTRACT: This research was an attempt to find evidence for Scarpello and Campbell's (1983) conclusion that a single-item global measure is more content valid than a composite facet measure for assessing overall job satisfaction. The first study investigated responses from employees in three separate plants who completed a facet measure, a single-item global measure, along with items and facets chosen by an employee committee. Results indicated that the employeechosen facets accounted for some incremental variance in …show more content…

STUDY 1 This study investigated whether or not the addition of employeechosen facets to a composite facet measure would increase the variance accounted for in a single-item measure. Implicit in the content validity argument for single-item global measures is the idea that the correlation between single-item and facet measures would be higher if the facet measures contained more of the issues relevant to employees in determining their overall satisfaction. Method Research Setting and Subjects. The study was conducted with 633 salaried employees from three geographically separate manufacturing plants within a Fortune 100 corporation. Plant A employed 209 subjects, Plant B employed 190 subjects, and Plant C employed 234 subjects. The sample consisted of administrative staff (27%), line supervisors (52%), middle managers (15%), and department heads (6%). All three plants were similarly structured and were engaged in the manufacture of the same general product. Measures. The single-item global satisfaction measure used in this study was the question: "Considering everything, how would you rate your overall satisfaction with your job?" (1 = Very Dissatisfied; 5 = Very Satisfied). The facet satisfaction measure used in this study was developed inhouse and is similar to other facet satisfaction measures in that it is composed of several dimensions representing

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