Articles
FActors AFFecting Job PerFormAnce in Public Agencies
JAmes gerArd cAillier The College at Brockport, State University of New York
ABSTRACT: Articles empirically examining job performance in the public sector are scant. As a result, in this article a theoretical research model is developed to examine job performance, and it is subsequently tested on state government workers. The findings are clear: Role ambiguity negatively affects employee job performance; mission contribution is fully validated (i.e., employees who directly contributed to the mission of the agency reported higher performance); government employees reported higher performance levels when they believed agencies received enough funding to fulfill their goals; and
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For the most part, job performance studies, such as those just mentioned, have been conducted on private sector organizations that are heavily profit driven and, thus, are dependent on productivity. the public sector, however, has been undergoing a series of reforms since the 1990s, with increased productivity being one of the chief objectives (osborne & gaebler, 1992). naff and crum (1999) were the first to examine those individual characteristics associated with the job performance of government employees. in that study, they analyzed a federal government survey and found job performance was affected by public service motivation, race, gender, grade level, and job type. While this study was enlightening, it was limited because it did not include any organizational factors. more recently, another study examined several factors and their association with job performance (bright, 2007). in this article, bright examined the effect of employee characteristics as well as public service motivation and person–organization fit on
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the job performance of local government workers. the findings revealed that job performance was associated with person–organization fit, or the worker’s congruence with the organization’s purpose. Public service motivation, on the other hand, was not associated. because neither study
The management of an organization plays an integral part in determining the direction and performance of the organization. The manner in which the management of an organization is handled has a profound effect on the organization. The success of an organization is dependent upon a flexible and skilled management and workforce. The management of an organization is responsible for shaping up the organizational behavior and ultimately the culture within the organization. Public management faces a multiple of challenges and opportunities, how the management deals with these issues translates to efficiency in management. The personal judgments and skills of public managers can make a significant impact in public management. If
"To the extent that US bureaucracy succeeds, it is due not just to the competent work inside individual organization but the competent interactions among them.” (Goodsell 2008) This quote from Goodsell’s book sums up the book perfectly for me when it comes to the tasks that society puts on bureaucrats. Before reading Charles Goodsell’s, The Case for Bureaucracy: A Public Administration Polemic, I did not appreciate the United States Government and what is accomplishes on a daily basis. Goodsell’s book examines how essential the United States’ public service institutions are, even when though they are often heavily criticized. Goodsell showcases the research he’s conducted and survey evidence that shows how that bureaucracy is effective in accomplishing tasks that are free of corruption and staffed with employees who are passionate about their work. He discusses criticism and misconceptions of the United States system of government and argues against that. Overall, Goodsell’s book has reinforced and fully convinced me that bureaucracy at all levels in the government is both effective and efficient. The thesis of the book is to describe the larger difference between bureaucracy’s reputation and its actual record. Goodsell discusses issues of bureaucracy, over expectations of bureaucracy, and why bureaucracy is so important. Common misconceptions
Kernaghan, K. 2000. The Post-Bureaucratic Organization and Public Services Values. Interational Review of Administrative Sciences 66. 2000, pp. 92-93.
Civil service in the United States has a long and complex history. Civil service rules govern how public employees are hired, promoted and fired. This paper will focus on the selection politics of public personnel systems as divided in three time periods, the spoils era, the reform era, and representative bureaucracy. It will discuss the major civil service reforms throughout history in the Unites States and examine the role that politics and the environment play as an element of civil service reform in the public sector organizations. The paper will also touch on a number of institutions and players that play a role in the formulation of public personnel policy and some implications that they bring in the long run. Some of the
Introduction In the public services not only must you abide by the natural civilian law but if you chose a military service then you must abide by them also. This means that in the public services there are strict boundaries that you must not cross because in result of doing so you will be punished by the correct authorities. P1 – The need for discipline Rules and regulations are very important in the public services because without them there would be no structure and the service would fall into anarchy, having rules and regulations creates strict guidelines which enforce discipline and helps to maintain order in the organisation. However rules are different from regulations because rules are set by the actual organisation as regulations
I'm not too familiar with this field of public administration. However, I'm curious to read any research that you might currently have and perhaps even your class project if it relates to this subject.
Given the crucial role that government plays in society, public administrative values should begin with a deep commitment to these concepts. In keeping with the tenets of democratic theory, Public Administrators are presumed to share the values of the larger society and, at the same time, have an individually developed and deeply rooted commitment to the concepts of representative government. In the public sector, responsible public administration embraces and promotes ethical behavior and practices in the workplace. Since people are impacted by internal and external factors, there is also the potential for Public Administrators to be influenced to participate in or adopt behaviors that cause them
Andrews (2014) pulled together considerable amounts of research about performance management from around the world and came to four conclusions:
The impact of increasingly salient topics such as race and gender are important for the future of public administration. Considering the soon to come changes in the ethnic make-up of the United States, the future of bureaucracies is heavily reliant on the successful adoption of representative bureaucracies. These bureaucracies must attempt to represent the population both passively and actively. Once passively represented, the research presented suggests that the active representation will soon follow. By adopting this well researched focus, I would argue that there would be an increase in responsiveness and a possible re-implementation of the New Public Service administrative model. Passive and active representation would essentially provide the platform for bureaucracies to serve the population rather than steer the population. Furthermore, there would be an increased awareness on the role of administrators and bureaucracies to advocate for democratic citizenship, community and civil society, and organizational humanism (Denhardt and Denhardt ,
Public servants must confront a significant internal conflict at some point in their career. Public servants question if they should
Performance management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.
After a search in ProQuest the article Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance, was selected for review to determine if the content is relevant to research topic. An empirical research method in which the authors reviewed a vast amount of past research was used to explore ways in which managers can use positive motivation to improve public service employee and organizational performance as well as give recommendations to assist managers to implement motivational values in a variety of management settings (Paarlberg, L., Lavigna, B.,
Spending eight hours a day, give or take, at any workplace can cause employees to be stressed, exhausted or emotionally and/or physically drained. The working conditions can either help or worsen those feelings, but it should be a priority by the company or organization of the employees to better the workplace in order to insure the safety, happiness, and productivity of the employees. There are four specific factors that can base the efficiency of an organization based on their employees success, and those factors should not be taken into account lightly.
The dichotomy has been one of the most important concepts in the field of public administration. Even though for more than a century it has been the most debatable with ‘disreputable issues’ in the field. Svara and Overeem (2006), state that the dichotomy expands and contracts, rises and falls but never goes away, that is to say that the heat may wear off once in a while but the debate is always there and has never been forgotten, it is one of the primary debates of public administration. The dichotomy was not a construct until the late 1940s which is when it became an important issue of literature in public administration (Tahmasebi and Musavi, 2011:131). Many scholars have traced this construct back to Woodrow Wilson who is also known as the ‘Godfather’ of Public Administration, who according to Tahmasebi and Musavi intended to protect administration from political
Motivation can be defined as a process that enhances an employee’s intensity, direction, passion and level of effort toward attaining a goal as the part of the company. HSBC is an international bank and always tries to give its employees the best motivation through the facilities comparatively better than other banks. It has two factors to motivate their employees- Extrinsic or Hygiene Factors and Intrinsic or Motivational Factors. Extrinsic or Hygiene Factors are those external factors on which employees have less control and these factors have strong influence on motivating employees. These factors satisfy the basic needs of the employees like physiological need and security need. Intrinsic or Motivational Factors are those are internal factors which make an employee internally motivated so that employee gives full effort from their heart. These factors satisfy the higher order human needs such as social need, self-esteem need and self-actualization need.