This study will focus on the female Saudi perception of online banking because limited studies have been performed.
Aljasser and Sasidhar (2013) stated, “in Saudi Arabia, both traditional banks and women-only banks function in parallel” (p. 9); however, men and women have separated buildings. This study will investigate female Saudi users’ perceptions toward online banking in Saudi Arabia. Statistically, this research will identify the factors that influence Saudi female users to adopt online banking. Online banking services are beneficial for the consumer; it offers remote electronic services for users (Wischnevsky & Damanpour, 2003). A convenient environment to do their transactions through online banking website (Montazemi & Qahri-Saremi, 2015). Also, online banking services can be used either through computers or smartphones (Sukkar & Hasan, 2005; Abdalkrim & Khrais, 2013; Beadnell, 2014).
Montazemi and Qahri-Saremi (2015) argued that online banking provides the users with benefits such as “cost savings, greater control over service delivery, reduced wait times, higher perceived levels of customization, and convenient access to services without time or space constraints” (p. 1). Online banking will provide Saudi female users with completely flexible and quick service (Abdalkrim & Khrais, 2013; Beadnell, 2014). Such benefits should encourage Saudi female to use online banking as a channel to do their transactions. The latest statistic by Lella (2012) revealed that 423.5
The threats and opportunities in the e-banking line are increased due to the introduction of internet. The threat of e-banks and the point of equality concept are very highly used by the current competitors. There are rivals such as CIMB clicks, Hong Leong online banking and many more which cause Maybank2u.com unable to monopolize the market. As a consequence, the customers can exchange brands easily. Moreover, the customer of Maybank are likely to concern with the safety matter of online banking. They prefers to do transaction in the classic ways more than online banking due to their lacking of confidence toward security and safety matter of online banking. They are scared of hacker that might intercept their information. But other than that, the bank may significantly affected by the present macroeconomic situation across the global and adjustment in economic policies in South East Asian countries. This happened because Maybank’s goal is to widen Islamic business in markets such as Singapore and Indonesia as part of their target on the ASEAN
THE FOCUS OF THIS PAPER WILL BE ON SAUDI ARABIAN WOMEN AND THE OBSTACLES THEY MUST OVERCOME TO ACCESS HEALTHCARE. WHAT MANY BELIEVE TO BE SHARIAH LAW CONCERNING WOMEN’S RIGHTS OF HEALTHCARE IS ACTUALLY BASED MORE ON TRADITION AND CUSTOM RATHER THAN LAW. UNFORTUNATELY, MANY PEOPLE IN SAUDI ARABIA ARE UNAWARE OF THIS AND STILL ABIDE BY THESE TRADITIONS AS IF THEY ARE LAWS. THESE PEOPLE INCLUDE MEN AND WOMEN, AND MANY HEALTH CARE PROVIDERS. IN SAUDI ARABIA, MOST OF THE POPULATION IS ULTRA CONSERVATIVE, THEREFORE, SEEKING TREATMENT FOR REPORDUCTIVE ISSUES AWKWARD. DUE TO THESE CUSTOMS, MANY WOMEN DO NOT OFTEN SEEK HEALTHCARE, AND WHEN THE WOMEN DO IT IS OFTEN TOO LATE. IN 2010 BREAST CANCER WAS THE NINTH LEADING CAUSE OF DEATH IN
3. To identify the most significant factor that affect the decision to adopt Internet banking in Botswana.
I would believe that two measures I’ve mentioned are not the only ones used by the banks, but I would like to think that different banks have their own security measures that they use to keep the information protected from outsiders. All together any new technology has its advantages and disadvantages. I am therefore going to outline some things that I feel affect our use of the online banking system positively and negatively. Advantages • The availability to inquire and carry out transactions twenty-four hours seven days a week. Therefore one does not have to worry about reaching the bank at a specific time to get some information. • Connection to your online bank is available worldwide. It doesn’t matter where you are as long as you have internet connection you can access your bank account. • One is able to view all transactions carried out whether recent or old and be able to evaluate himself financially. • It saves time because you do not have to go and make long queues at the physical bank’s site to carry out your
This Research will examine the future of retail banking and the increased popularity of electronic banking among adults in the United States. This research utilizes data from census.gov and pewresearch.org, ABA and federalreserve.org. The data set examined is over a twelve year period with data at three year intervals.
In 2009, 10 million customers used mobile banking and this is expected to grow to 37 million by 2014. Customers that use mobile banking are not the same as online customers. Customers that use mobile banking represent a different segment of the market that other banking customers. Security issues, a perceived low value and expense, were the primary reasons that customers did not switch to mobile banking. Potential customers were reluctant to try a new banking service that are represented an extra cost and they were also afraid of losing control of their finances. Debit cardholders were the most active users. It was convenient for them because they could check their account at any time. Customers that used this service changed their usual banking channels and as a result -the bank had a higher retention for these users of online services.
Within this section the Author intends to present the results of implementing the research methodology as developed in the earlier section accompanied with discussion and interpretation of the findings on how they address the research question (How to lower the referral rate at Bank X from the existing 6% down to industry average levels). The required information was collected via quantitative and qualitative methods of research using primary and secondary data. This information was then collated within tables so that a comparative analysis can be conducted to arrive at findings. The findings will be discussed by comparing top 5 banks against each other on key aspects of online security and customer experience. An
Customer satisfaction is very vital to organizations, as consumers make generalizations based on services they are offered. This study will inform customers of the technological improvements that are being put in place to make their banking experience more hassle free and convenient to them. Banks will also benefit as information about new features being offered will be available to customers and they will in turn make use of the new services being offered. This project will also benefit me as the researcher, as it will inform me of the various types of technologies available in the Jamaican banking sector, the importance of each and how they operate.
E-banking is the term used for new age banking system. E-banking is also called online banking and it is an outgrowth of PC banking. E-banking uses the internet as the delivery channel by which to conduct banking activity, for example, transferring funds, paying bills, viewing checking and savings account balances, paying mortgages and purchasing financial instruments and certificates of deposits (Mohammed, et. a.l, 2009). It is difficult to infer whether the internet tool has been applied for convenience of bankers or for the customers’ convenience. But ultimately it contributes in increasing the efficiency of the banking operation as well providing more convenience to customers. Without even interacting with the bankers, customers transact from one corner of the country to another corner. Electronic banking has experienced explosive growth and has transformed traditional practices in banking (Gonzalez, 2008). As per prediction of Maholtra and Singh, (2007) the e- banking is leading to a paradigm shift in marketing practices resulting in high performance in the banking industry. Delivery of service in banking can be provided efficiently only when the background operations are efficient. An efficient background operation can be conducted only when it is integrated by an electronic system. The components like
In the days of virtualisation where working mothers and travelling sales-team prefer to use flexi-time and remote jobs profile; Internet is being adopted as a parallel medium of communication, transaction, and social networking. Internet banking is fast gaining momentum across the globe for its convenience and ease of conducting transactions at a speed and service levels never dreamt of, a decade ago.
The type of data collected in this study was primary data. The method of data collections technique consists of Survey, interviews and document analysis. Regarding the survey, questionnaire was distributed to the staff of the four purposively selected banks: one state owned and three private commercial banks to identify their intension on the adoption of E-banking systems. The questionnaire was distributed to 160 employees, all the staff of E-payment or IT department of each bank was participated in the study. Interviews were conducted with the managers of the purposively sampled banks and with one person (banking department manager) at National Bank of Ethiopia. Collecting of data by
Internet banking is the act of conducting financial intermediation on the internet. It includes offering of information and selected services through the World Wide Web by banks and other financial service firm. For those who are quite new to the concept of online banking, this type of service offered by banks actually works the same way as traditional banking. The major difference lies in the convenience offered by online banking particularly when it comes to making payments, obtaining updated information of the account, or merging account statements. Rather than personally visiting the local bank, customer can now access their account and perform bank transactions using the computer. At the comfort and
Considering Guaranty Trust Bank Plc, Nigeria as a case study,this present research questions were processed to solve the problems associated with the adoption of electronic banking in Guaranty Trust bank and the banking industry in general in terms of connectivity to the internet.
Online shopping is a process of buying and selling of products and services through the Internet. Online shopping has become the fastest-growing industry and Internet users have reported that online shopping is one of their primary uses of Internet. With the help of online shopping, the consumers can purchase clothing, shoes, books, airline and events tickets, foods, computers hardware and so on. In the present study an attempt have been made to analyze the perception of the young people towards online shopping in Punjab. For the analysis of data descriptive statistics have been applied. Majority of the) respondents assumed that transaction
Research finding: Shariah compliance, Quality and Attractiveness of Offerings, Friendliness of bank personnel, Cost and benefit analysis and Awareness about Islamic banking.