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Decent Essays

HCA 230/ DR. LORRIE LARSON
SARA JONES
OCTOBER 22, 2015

I have assembled this presentation in order to demonstrate the proper usage of interpersonal communication when working with another individual/team. I chose to reveal my findings using “case study one.” When a group can no longer openly discuss common issues without a member becoming disgruntled with the argument, interpersonal communication is not being utilized within the group of individuals. In this particular instance, the conflict within the group is over political views. I believe we can all relate to the this particular topic, especially with the upcoming Presidential election in the near future. I am sure many of us have already began discussing which candidate …show more content…

This will build their effectiveness to complete tasks successfully.

1. Carry out an audit for interpersonal communication skills among the group.
2. Discuss the different communication skills available for the group. 3. Practice their listening and questioning skills utilizing what they know about each other for reference.
4. They need to learn to manager body language, and the tones of their voices.
5. Learn and practice controlling negative thoughts before they become public to the group.
6. Understand how anger and poor remarks affect other people, and manage conflict more efficiently.

• http://www.employeeuniversity.com/videos/emotionalintelligen ceseries.htm • http://www.employeeuniversity.com/videos/Dealing_With_Con flict.htm • Personal Differences
• Cultural Differences










Socio-Economic Differences
Age
Race
Past Experiences
Gender
Language
Belief Systems
Historical Perspective
Customs

• In conclusion, I hope you now have a better understanding of interpersonal communication, and how it is so very important to communicate respect to others in the work place. Exhibiting good interpersonal skills will reduce opportunity for conflict, and increase the overall ability of the group to perform and complete their tasks. I cannot express the extent of content that can be gathered by

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