Focused User: Focusing On Communication Skills

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

Nurse-patient relationships are cited as therapeutic relationship at times and is known to be vital for nurses to provide the best possible care to the patients. Appreciating the diverse phases of therapeutic communication is essential.

As a Registered Nurse is a crucial component to ensure that there is effective communication between the nurse and patient. As well as being respectful to the person’s dignity, culture, values, beliefs and rights. This is because everyone is different, and due to this it is important that I am being cautious to each person’s individual needs.

To meet competency standard two, registered nurses need to consciously and actively engage in therapeutic and professional relationships (Nursing and Midwifery Board of Australia [NMBA], 2016); Doherty & Thompson, 2014). Therapeutic nurse-patient relationships are built on trust, where the patient feels safe to be open and honest; enabling a productive relationship with positive patient-centred outcomes (Doherty & Thompson, 2014). A vital principal in delivering patient-centred care is to foster effective communication along with establishing personal and professional relationship boundaries (NMBA, 2016). This fundamental approach to care, ensures

People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.

Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.

This part of the assignment will evaluate the strategies used in health and social care. It will evaluate the pros and cons of communication and how they are used to overcome barriers to communication and interpersonal skills. Strategies are used in health and social care to give the service users the best possible chance of getting back to full health as soon as possible and provide on-going treatment or care into the future as and when it is no longer required. They are in place to promote independence and to make caring for someone as pleasant and easy experience for both staff and service user, and according to K.Bryan et al, ageing and mental health (2002) Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties and there is some awareness of the need for staff training to allow effective communication to

The following essay is a reflective account on an event that I, a student nurse encountered whilst on my second clinical placement in my first year of study. The event took place in a Fountain Nursing Home in Granite City. I have chosen to give thought to the event described in this essay as I feel that it highlights the need for nurses to have effective communication skills especially when treating patients that are suffering with a mental illness. Upon arriving to the Nursing home for the second time on Thursday November 14,2013; assigned the same patient as before. On meeting my patient the first thing I noticed myself doing without even thinking about it was giving her a visual inspection. Before nursing school I never really looked at

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome.

Communication between professions and service users help minimise abuse, as written and oral communications reduce abuse it helps improve the bond between the service user and the care worker. Reports made should be kept and information from service users should be dealt with in confidence, because if the information of the service user is under covered it could mean that they will be facing abuse. For example; if the service user is receiving abuse from a person but they are hearing impaired and can only communicate using sign language, then it will be best if the care worker knew how to talk in sign language as the service user may only feel

Nurse and patient relationships are referred to therapeutic relationships, they are a person-centred approach to care (Berman Et al 2012). For a therapeutic relationship to be effective in meeting the client/patient goals the nurse needs to ‘earn the person’s trust and respect.’ Berman Et al (2012) suggests that the trust and respect of a patient can be earned through ‘sound nursing knowledge and use of effective communication.’ This is reflected in the Nursing and Midwifery Board of Australia’s competency standards. These national standards that are regulated and followed by all nurses, they are updated regularly to remain contemporary and

1.1 BACKGROUND OF THE STUDY Communication forms the foundation of all nursing care, yet, it is an area of nursing which has often been taken for granted or under-estimated [Macleodclark, 1994]. Communicating effectively with clients is a cornerstone of providing quality health care. The manner in which a health care provider communicates information to a client can be equally as important as the information being conveyed. Clients, who understand their providers are more likely to accept their health problems, understand their behaviours and adhere to follow- up instructions.

In a long-term care setting, the nurse and resident can form different kinds of relationships and communication plays a large role. This paper analyzes the barriers and facilitators in therapeutic communication with a resident the nurse has interacted over a series of weeks. He will be referred to as “E.M.” Scholarly articles will be utilized to develop a strategy to overcome the barriers mentioned. The second portion of this paper will discuss the health history of the resident in terms of central ideas from Orem’s General Theory on Nursing and using data collected in clinical placement. These include the theories of self-care, self-care deficit, and nursing systems. It is concluded that E.M.’s social wellbeing needs to be addressed the most since it could potentially improve his other areas of deficit. For instance, by becoming more social, his communication could possibly improve since speaking is essential in forming social relationships.

In order to develop a professional and therapeutic relationship a nurse must communicate effectively, respect a patient’s dignity, culture, values, beliefs and rights (Nursing and Midwifery Board of Australia 2016, pg. 3). While I was on placement, I assisted the residents with their hygiene needs. When entering their rooms, I introduced myself to the resident and asked them

Although all five standards of excellence are equally important in the profession of nursing, communication stands out as a key foundation for being an effective nurse. Nursing involves a high level of communication with different cultures, ages, and patients/families. A major goal for a nurse is to form a trusting relationship with each patient and to do so a nurse must be mindful of a patient’s persona and must be able to accommodate communication styles accordingly. Communication is not just talking; communication involves active listening, mirroring others, writing, body language and so much more. Throughout my clinical experience, I have worked to treat each patient as an individual and having the ability to merge different communication techniques has served me well in forming therapeutic yet trusting relationships with my patients.