P4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

This will build up relationship and trust between the care worker and the service user.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them.

D1, evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions.

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome.

P1 Explain the role of effective communication and interpersonal interaction in health and social care

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Explain factors that may influence communication & interpersonal interactions in health and social care environments.

1.4 Analyze the use of strategies to support users of health and social care services with specific communication needs.

Communication underpins every interaction between professionals and service users. It is vital to remember for this to be effective it is a two-way process that will help in the development of a professional relationship (National Health Service [NHS], 2015). Sheldon and Foust (2013) agrees but further this by stating effective communication also assists in health, growth and development. Communication is one of the six nursing core values known as the 6’C’s and is the foundation of the other five core values (Erica & Elaine, 2015). Higgs, Sefton, Street, McAllister & Hay (2005) agrees and further this by stating effective communication ensures the service user receives a positive outcome from medical professionals when accessing any medical assistance. Effective communication is not a skill that an individual acquires in daily life, therefore it is vital that

This booklet will be supporting healthcare professionals in understanding barriers to communication and how to overcome them. In this booklet, we will have a number of examples (or scenarios) of barriers and easy to use strategies of how we can support patients in different circumstances. In addition to this booklet, the strategies to overcome different barriers will also be evaluated.