For JetBlue to ensure they are within hiring practices they must abide by these three national employment laws. The first national law is known as the age discrimination in employment act of 1967. The purpose of this law is to protect individuals whose ages range from 40-65 years old from being discriminated against by employers due to their age. This law impacts JetBlue hiring practices by making JetBlue hire applicants of all age groups who meet the qualifications. The second national law is known as the title VII of the civil rights act of 1964. This law had the most effect in the hiring practices. This law makes it illegal for an employer to discriminate in firing, hiring, compensating, promoting and other conditions/privileges of …show more content…
The advantages are that it provides a broad coverage and it comes with a low cost to the company.
Internal recruitment methods include Job posting, Job Bidding, and employee referrals. One internal recruitment method that JetBlue used was Employee referrals. JetBlue figured that satisfied pilots would be a great source for recruiting their friends from competing airlines. The advantages of this method are that it could attract potential employees who are already aware of the company’s operations through word of mouth. The disadvantages are that the potential employee who was referred may not be as happy as the current employee once with the organization.
The interview process that was used in the JetBlue’s case was the Behavioral interview process. In this process, the interviewers look for a description of a past situation, what the candidate did about it and measurable results. The interviewers ask the candidates the same open-ended questions then the scores are scored on a scale. An advantage is that it helps determine if the person will be a good fit for the organization. The steps involved in the behavioral interview process is to ask a candidate about past incidents from a previous job that’s related to the current job that applicant has applied for. The goal of the behavioral interview process is to help predict the future behavior of a candidate. In the JetBlue’s case, pilots
The skill emphasis needed in a service industry such as airlines is mostly interpersonal. Recognizing the need for interpersonal skills, JetBlue designed the employee selection process to make sure the hired crew members fit into the culture and understood the values and mission. Decision making is another important characteristic of the service industry and the crew members were also identified and selected on their decision making capabilities as the customer related decisions are made at the lowest level of the organization. JetBlue designed the orientation process to highlight the different core values to the employees and made them identify with the mission. Expected behavior of the employees and their contribution to the success of the
After reading “JetBlue Airways: Starting from Scratch” I considered different aspects of the case and realized there are certain employment laws that JetBlue should be aware of to guarantee that they are following state and government laws that were enacted to protect the rights of others. The three laws identified are the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, and American with Disabilities Act. These detailed laws contain information to assist JetBlue tremulously in their hiring practices and eliminate the possibility of a lawsuit being bought against them. In the meanwhile, compliance with these laws are obligatory and heavy penalties can be imposed if they are not observed by JetBlue. It will affect their image and caused them to be viewed as a company with faulty hiring practices and one who does not comply with the laws set in place therefore felonious charges may be bought upon them.
The second law identified would be the Title VII of the Civil Rights Act of 1964. This law makes it illegal for employers to discriminate against an employee or applicant basis on race, color, religion, national origin, or sex (EEOC, 2009). One key policy that JetBlue has to ensure compliance to Title VII is the customized employment packages. Rhoades designed the policy to ensure the oval equity in treatment of employee groups. Another example of
Many different avenues exist that can be utilized in the recruitment process. While traditional methods of recruitment such as newspaper advertisements employee referral programs are still be used, many companies, including Fortune 500 companies, are moving towards more technologically advanced avenues such as career opportunity pages on the company website, online job boards, social media, etc. The way an organization presents itself using any of these avenues is essential to the recruitment process as it is the only opportunity for the organization to attract
The skill emphasis needed in a service industry such as airlines is mostly interpersonal. Recognizing the need for interpersonal skills, JetBlue designed the employee selection process to make sure the hired crew members fit into the culture and understood the values and mission. Decision making is another important characteristic of the service industry and the crew members were also identified and selected on their decision making capabilities as the customer related decisions are made at the lowest
JetBlue airlines is known as America’s favorite low-cost airline provider. JetBlue focused on providing customers with low cost flights, great customer service, and an overall great experience. This company believed in new innovative ideas including at home reservation agents, paperless cockpits, and providing customers with complimentary snacks and drinks. These competitive advantages set JetBlue airlines apart from other major and low-cost airlines. This company focused on the mission statement, to bring humanity back to air travel (Dess, Lumpkin, Eisner, McNamara). JetBlue airlines started operations in August 2000 with JFK airport as the main base location. This company was on average providing 750 daily
Jetblue has many legal issues with the airline since they launched it. The Airlines industry is one of the most important part of the country’s economy, and many other factors which can make the possible to success of any airline industry. Legal issues can effects on the staff, financing, competitors, government regulations and climatic conditions. Jetblue airways, was founded in 1999 but made it maiden flight in 2001, and since then Jetblue is one of the most profitable companies in America. Jetblue is one of the most successful and profitable, and when big airlines was losing in industry. Jetblue Airways been in all kind of issues whether it’s an airplane or any other case. Jetblue Airways, been lawsuit many times in airline career, such
Internal recruiting is a fairly easy way to get the job done quickly and it many other pros. With internal recruiting, the people inside in the business are already familiar with the business and they understand the business’s purpose and model. Once a job has an opening, searching inside of your business is probably the faster way to get it filled because there is not much work for you to do afterwards. The person’s onboarding process will be much shorter so that saves you time on paperwork. They will also not have to go through training which saves the company even more money. The hiring managers will already know the person so they will know how dedicated they are to their work, their attitude towards the amount of work and the time spent to do it, and the trust between them should already be established. The
In the job posting system the organization observe its present employees about job openings. A job posting system gives each employee an opportunity to move to better job within the organization. Job posting and bidding system can be ineffective if handled improperly.
recruitment for example, job promotions are also used inside the firm to recruit employees for
Human Resources Management Analysis JetBlue Airways Case Study: JetBlue Airways: Starting from Scratch (Gittell & O’Reilly, 2001)
author articulates about the three major benefits such as risk mitigation, cost control and revenue
One of the main advantages is the ability to improve maintenance reliability, reduce time, cost and human error.
all organisation have to go through recruitment process to employ new member of staff. There are two types of recruitment process which are internal and external. Both processes have their own advantages and disadvantages. Internal recruitment process advantage would be that it will cost less and will motivate the employees for good performance and disadvantage would be that, it can cause conflict between other employees because they might be upset because they are not promoted while other member of staff is being promoted.
Recruitment from with in the organization is called internal sources recruitment. Internal recruitment is economically in form of time and money.