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Global Marketing Strategy

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Product Development

Product design & development is an activity where the potential to globalize needs to be examined carefully. A globally standardized product can be made efficiently at a low cost but may end up pleasing few customers. On the other hand, customized products targeted at different markets across the world may be too expensive. The trick, as in the case of other value chain activities is to identify those elements of the product which can be standardized across markets and those which need to be customized.

Japanese companies such as Sony and Matsushita have been quite successful in marketing standardized versions of their consumer electronics products. These companies had limited resources …show more content…

However, even for these products, local customization may be required in engineering, installation, sales, service and financing schemes. In the case of financial services, institutional products tend to be more global than the retail ones.

Consider a product like cars. Traditionally, car manufacturers have developed hundreds of models to meet the needs of different markets without exploring the possibilities that exist for standardization. Proliferation of models has resulted in unused capacities and inefficiencies. In the global automobile industry today, substantial excess capacity exists. Under these circumstances, car manufacturers are looking for ways to cut costs. One approach has been to select common platforms and build models of different shapes around these platforms. The idea here is that the basic functionality of a car can be extended globally while features and shape are customized to appeal to different consumer tastes in various parts of the world. Ford and Toyota have made a lot of progress in standardizing the platforms. Other automobile companies are also laying a lot of emphasis in this regard.

Market Research

Now, let us move on to another important marketing activity, market research. Some elements can probably be standardized. For example, the sample to population ratio can be controlled globally. The information to be collected for each product category can also be

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